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EDGEBITS LIMITED

EDGEBITS Cloud Support Services and Consultancy

EDGEBITS has a well-established reputation within the healthcare and public/private sectors and has extensive experience of successfully developing and delivering effective projects/programmes, infrastructure and other IT strategies. We have specialist knowledge of EPR/Win 11/Servers/Azure/IaaS/Network/Mobility/Printing and PMO Services. Capabilities include: Business Case development, Project Management, Implementation/Deployment/Migrations, Testing, Training, and Stakeholder Engagement.

Features

  • Extensive service range delivered by experienced IT and Healthcare experts.
  • Services are tailored and fully scalable for individual business needs
  • Wide-ranging experience of Specialist NHS Infrastructure and Development and Consultancy.
  • Digital Transformation with End to End Delivery with Turnkey solutions
  • Wide-ranging healthcare experience and understanding of technical/business needs
  • Experienced Teams - Office 365/Windows 11/Infrastructure/Networks/Clinical Systems/Application
  • Best Practice PMO/Programme management for NHS specific projects
  • Supports Digital Transformation and Strategic Planning
  • Full knowledge transfer and training provided to client staff/stakeholders
  • Working with openness/integrity, taking responsibility for clients’ success seriously

Benefits

  • Profound market knowledge and experience of the NHS Healthcare IT.
  • Comprehensive range of services combining best practice with commercial pragmatism.
  • Flexible, fully configurable service models which drive value for money.
  • Collaborative approach resulting in powerful change and service excellence.
  • Uses business analysis to deliver change and innovation through technology.
  • Ensures that NHS/Health cloud solutions are aligned to business drivers.
  • Helps clients to increase productivity and deliver outstanding user experiences.
  • Supports clients to achieve business goals and increase organisational value.
  • Increased client knowledge base reduces dependence on external resources.
  • DSTP, Cyber Essentials Plus and Security Certifications.

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ryan.edridge@edgebits.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

7 7 4 4 0 0 4 5 1 0 6 6 6 4 5

Contact

EDGEBITS LIMITED Ryan Edridge
Telephone: 07800609391
Email: ryan.edridge@edgebits.co.uk

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination

Service scope

Service constraints
Not Applicable

User support

Email or online ticketing support
Yes
Support response times
Response times are normally within 24hrs Monday to Friday, excluding Bank Holidays.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
EDGEBITS offer a number of support levels 1st to 4th line support, dependent on the Project/Support requirements. A Technical Account Manager is provided as standard as part of our initial client engagement and can be flexed up or down dependent on customer requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
No

Architecture roles

Data architect
Role level UK Rate Offshore Rate
Data architect £800.00 £1,000.00
Senior data architect £1,000.00 £1,250.00
Chief data architect £1,250.00 £1,500.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £800.00 £1,000.00
Network architect £1,000.00 £1,250.00
Lead network architect £1,250.00 £1,500.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £800.00 £1,000.00
Technical architect £1,000.00 £1,250.00
Senior technical architect £1,250.00 £1,500.00
Lead technical architect £1,500.00 £1,750.00
Principal technical architect £2,000.00 £2,500.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £800.00 £1,000.00
Application operations engineer £1,250.00 £1,500.00
Senior application operations engineer £1,500.00 £1,750.00
Lead application operations engineer £1,750.00 £2,000.00
Principal application operations engineer £2,000.00 £2,500.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £800.00 £1,000.00
Senior business relationship manager £1,000.00 £1,250.00
Lead business relationship manager £1,250.00 £1,500.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £800.00 £1,000.00
Change and release analyst £1,000.00 £1,250.00
Change and release manager £1,250.00 £1,500.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £800.00 £1,000.00
Senior operations analyst £1,000.00 £1,250.00
Operational control manager £1,250.00 £1,500.00
Head of command and control £1,500.00 £1,750.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £800.00 £1,000.00
End user computing engineer £1,000.00 £1,250.00
Senior end user computing engineer £1,250.00 £1,500.00
Lead end user computing engineer £1,500.00 £1,750.00
Principal end user computing engineer £1,750.00 £2,000.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £800.00 £1,000.00
IT service manager £1,000.00 £1,250.00
Senior IT service manager £1,250.00 £1,500.00
Head of IT service management £1,500.00 £1,750.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £800.00 £1,000.00
Major incident manager £1,000.00 £1,250.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £800.00 £1,000.00
Infrastructure engineer £1,000.00 £1,250.00
Senior infrastructure engineer £1,250.00 £1,500.00
Lead infrastructure engineer £1,500.00 £1,750.00
Principal infrastructure engineer £1,750.00 £2,000.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £800.00 £1,000.00
Infrastructure operations engineer £1,000.00 £1,250.00
Senior infrastructure operations engineer £1,250.00 £1,500.00
Lead infrastructure operations engineer £1,500.00 £1,750.00
Principal infrastructure operations engineer £1,750.00 £2,000.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £800.00 £1,000.00
Problem manager £1,000.00 £1,250.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £800.00 £1,000.00
Senior service desk analyst £1,000.00 £1,250.00
Service desk manager £1,250.00 £1,500.00
Head of service desk £1,500.00 £1,750.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £800.00 £1,000.00
Service readiness analyst £1,000.00 £1,250.00
Service transition manager £1,250.00 £1,500.00
Lead service transition manager £1,500.00 £1,750.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £800.00 £1,000.00
Junior business analyst £1,000.00 £1,250.00
Business analyst £1,250.00 £1,500.00
Senior business analyst £1,500.00 £1,750.00
Lead business analyst £1,750.00 £2,000.00
Head of business analysis £2,000.00 £2,250.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £800.00 £1,000.00
Delivery manager £1,000.00 £1,250.00
Senior delivery manager £1,250.00 £1,500.00
Head of (Agile) delivery management £1,750.00 £2,000.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £800.00 £1,000.00
Digital portfolio manager £1,000.00 £1,250.00
Senior digital portfolio manager £1,250.00 £1,500.00
Head of portfolio £1,500.00 £1,750.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £800.00 £1,000.00
Product manager £1,000.00 £1,250.00
Senior product manager £1,250.00 £1,500.00
Lead product manager £1,500.00 £1,750.00
Head of product £1,750.00 £2,000.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £2,000.00 £2,500.00
Service owner
Role level UK Rate Offshore Rate
Service owner £2,000.00 £2,500.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £800.00 £1,000.00
Junior DevOps engineer £1,000.00 £1,250.00
DevOps engineer £1,250.00 £1,500.00
Senior DevOps engineer £1,500.00 £1,750.00
Senior DevOps engineer - management £1,750.00 £2,000.00
Lead DevOps engineer £2,000.00 £2,250.00
Lead DevOps engineer - management £2,250.00 £2,500.00
Principal DevOps engineer £2,500.00 £2,275.00
Principal DevOps engineer - management £2,275.00 £3,000.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £800.00 £1,000.00
Junior frontend developer £1,000.00 £1,250.00
Frontend developer £1,250.00 £1,500.00
Senior frontend developer £1,500.00 £1,750.00
Lead frontend developer £1,750.00 £2,000.00
Head of frontend development £2,000.00 £2,250.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £800.00 £1,000.00
Junior developer £1,000.00 £1,250.00
Developer £1,250.00 £1,500.00
Senior developer £1,500.00 £1,750.00
Senior developer - management £1,750.00 £2,000.00
Lead developer £2,000.00 £2,250.00
Lead developer - management £2,250.00 £2,500.00
Principal developer £2,500.00 £2,750.00
Principal developer - management £2,750.00 £3,000.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
67eb85e2-08e7-470f-8608-93abae287ea7
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
2115f271-ce10-43f6-ac44-976603361755
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ryan.edridge@edgebits.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.