BRAMBLE HUB LIMITED

Bramble Hub - ecoDriver Energy Management System

ecoDriver collects and presents granular energy consumption data so that it is easy to understand and identify energy waste. Making this visible enables informed decisions and interventions to remove energy waste, typically resulting in a minimum 10% reduction in consumption of areas monitored within the first twelve months.

Features

• Presents granular energy data in an easy to understand format
• Analyses energy data using AI, with suggestions for improvements
• Heating and cooling degree day analysis and other normalisation
• Automatically calculates baseline
• Connects to new and existing metering, fiscal and sub meters
• Monitors utilities and associated areas including Indoor Air Quality
• Cloud based, accessible from any browser
• Easily compare meters and time periods
• Catalogue or flag data for quick reference or further investigations
• Export all data via csv or using API

Benefits

• Reduce energy consumption by identifying and removing energy waste
• Accurately measure impact of energy saving interventions and technologies
• Track carbon emissions and target reductions
• Energy Management System
• Make energy understandable and accessible
• TM39 aligned Energy meter strategy and design survey and documentation
• Energy montioring and targeting
• Data transmitted via cellular connection, avoiding NHS networks
• Energy data auditing and efficiency recommendations
• Energy literacy and engagement programmes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@bramblehub.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

775007435935518

Contact

Geoff Couling
+44 (0) 2077350030
contact@bramblehub.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements:
  • Internet access to view the data
  • Access to electrical/HVAC areas that you wish to sub-monitor

User support

• Email or online ticketing support: Yes
• Support response times: We aim to respond in 24 hours during normal working days (excluding weekends and bank holidays)
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard support provided to all customers, including remote support and troubleshooting and an account manager. On-site support available at additional cost.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Web training as standard, followed by account manager support. On-site training available at additional cost.
• Service documentation: No
• End-of-contract data extraction: Data is accessible through the software that the user can access themselves, ecoDriver can also provide a data file of full data history upon request.
• End-of-contract process: User accounts disabled, upon request full data extract provided, user information and data deleted.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The user interface is built on a mobile device friendly framework and so elements will adapt to the size of the users screen/device.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Secure permissions based access
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: Cloud based scalable service

Analytics

• Service usage metrics: Yes
• Metrics types: Upon request, user access information can be provided
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Less than once a year
• Penetration testing approach: In-house
• Protecting data at rest: Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Export option available within the software.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Data gateways utilise cellular networks and do not connect to the buyers network.
• Data protection within supplier network:
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Cloud hosted network on Microsoft Azure

Availability and resilience

• Guaranteed availability: We target >95% uptime excluding scheduled maintenance and updates.
• Approach to resilience: Available on request
• Outage reporting: Email notifications

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: User permissions and veted users within the companies domain
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Policies are implemented as part of our ISO27001 standard, Cyber Essentials & GDPR
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Checked in and tracked source control. Third party controls regularly reviewed.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Industry publications/journals.; Microsoft notifications. ; Azure automated monitoring and review. ; Patches deployed asap.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Azure automated monitoring and review
• Incident management type: Supplier-defined controls
• Incident management approach: Pre-defined policies and procedures to manage incidents as defined within ISO9001/27001 management systems; Support contact details provided to client to report any issues; Incident reports supplied when necessary
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: UKAS
• ISO/IEC 27001 accreditation date: Tuesday 31 December 2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: UKAS
• ISO 9001 accreditation date: Tuesday 31 December 2024
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 94c671e6-823b-4c1b-9e66-be61b04e765c
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 3b271556-6f71-40cd-bd60-169f03c35f6e
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@bramblehub.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.