AGILYX EMEA LTD

Agilyx Cloud Migration Services

Agilyx will help you navigate your on premise solution to the Cloud. We will work with you to identify any work required to enable you to become cloud ready. Our Consultancy services are available to undertake any required work to ensure your transition to cloud is seamless.

Features

• Unit4 ERP value added Application Consultancy Services
• ERP Project and Programme Management Services
• Proven Industry Template Deployments
• Qualified and Certified Consultants
• Elite Partner to Unit4

Benefits

• Cost effective service
• Cross Sector expertise
• Reduced deployment times
• Reduced Business Risk
• Knowedge and expertise in Cloud Migration assessment requirements

£700 to £1,162.50 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at julie.taylor@agilyxgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

775023538354810

Contact

Julie Taylor
01628 637266
julie.taylor@agilyxgroup.com

Planning

• Planning service: Yes
• How the planning service works: We have an experienced team of project managers who have experience in deploying software services and planning an effective cloud hosting solution.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can decipher the requirements contained in your Cloud Migration assessment reports and pinpoint the tasks required to ensure your on Prem ERP system is made ready to be Cloud hosted and that your transition to the cloud is as seamless as possible. We will support you every step of the way both before and after the move.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We have a range of application testing methods and more recently, we have been working with our software vendor partner to establish a range of performance test measures that can be deployed as part of a stress test.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide application support to users who are operating Unit4 Business Software either in the cloud or on premise through our proven System Admin as a Service Support model.

Service scope

• Service constraints: We are not aware of any constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We will respond within 4 hours to tickets been raised from Monday to Friday, 9am to 5:30pm.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: We provide system admin as a support to our user base with no contractual tie ins.; ; Our minimum rate is £90 per hour. Should the customer buy more time from us, the rate will be reduced on a sliding scale.; ; The support is managed by our trained and skilled Application Consultants.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Unit4 Business Software

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: NQA Certification Limited
• ISO/IEC 27001 accreditation date: 15/2/2018
• What the ISO/IEC 27001 doesn’t cover: The scope of this approval is applicable to : The design, development, provision and support of Unit4 software products and associated consultancy, technical and managed IT services. Statement of applicability v2. the scope covers all Uk activities and also includes Global activities, hosting, SaaS etc
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: SyberNetSelf Assessed Certification
• PCI DSS accreditation date: 14/01/2017
• What the PCI DSS doesn’t cover: The service is deployed as a hosted service. via our partner SyberNet, who are required to run and maintain it in a PCI compliant environment. SyberNet are currently a level2 service provider with less than 300,000 transaction annually and so they complete an SAQ, a quarterly scan by an ASV (they use Qualys as their Approved Scanning Vendor ) and provide anattestation of compliance (AOC)
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Covid-19 recovery
  • Wellbeing

  Covid-19 recovery

  Employees all work remotely and the risk from covid 19 is, therefore, minimised, meaning that we can operate a business as usual approach which safeguards our staff and customers.

  Wellbeing

  As an organisation, we place great importance on the wellbeing of our staff. Remote working can lead to isolation so we ensure that we have regular all staff updates via teams and face to face meetings at least quarterly. We complete regular staff questionnaires and there is an annual well being payment made to staff. We have a designated mental health person in the organisation as well as our Global HR team.

Pricing

• Price: £700 to £1,162.50 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at julie.taylor@agilyxgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.