SMART DATA FOUNDRY LIMITED

Economic Wellbeing Explorer

The Economic Wellbeing Explorer is a map-based platform providing near real-time insights into financial wellbeing across Great Britain. It enables users to identify areas of economic vulnerability and make evidence-based decisions to target support and resources effectively.

Features

• Map-based interactive user interface
• Powered by near real-time financial data and open data
• Multi-dimensional filtering
• Contextual data integration
• Time series tracking and trend monitoring
• Geographic granularity from GB-level to community level
• Financial wellbeing and economic indicators
• Free access at National and Regional Levels across Great Britain

Benefits

• Improved decision making and evidence based policymaking
• Enhanced service planning and delivery
• Track economic and financial wellbeing changes over time
• Uncover hidden financial hardship and deprivation
• Inform resource allocation and service deliver interventions
• Poverty and Inequality reduction
• Measure impact of policy or interventions with near real-time monitoring
• Open new insights by intersecting financial data with other data
• Supports research and analysis
• Ethical data usage

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at linda.king@smartdatafoundry.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

775638199422641

Contact

Linda King
01316501000
linda.king@smartdatafoundry.com

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: VPNs or strict corporate networks may cause issues (slow loading, session timeouts, dashboard errors)
• System requirements:
  • Standard internet connection (web-based platform)
  • No specific software licences required (web-based SaaS platform)
  • Minimum screen resolution: 1080p (Full HD) recommended for optimal viewing
  • Latest version of mainstream browsers (Chrome, Firefox, Safari, Edge recommended)
  • JavaScript must be enabled
  • Cookies must be allowed

User support

• Email or online ticketing support: Yes
• Support response times: Standard support hours are Monday Friday, 0900 to 1700. Staff will typically respond to questions within 3 hours.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Onsite support: No
• Support levels: Standard support is provided to all Economic Wellbeing Explorer (EWE) users. There are no other support levels. ; Customers are allocated a customer success manager as part of wider customer support.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Online help, including getting started guides and videos are available.
• Service documentation: No
• End-of-contract data extraction: All underlying data which powers the Economic Wellbeing Explorer is the property of Smart Data Foundry. If contextual or customer data has been loaded into the platform, this remains the property of the customer. The contextual data will be deleted from the user instance at contract end.
• End-of-contract process: Access to the Economic Wellbeing Explorer is by annual subscription. This is tiered by population number, and a defined number of users is provided with each subscription. At the end of the contract period, if a customer chooses not to renew their subscription, access to the platform will end for the defined users.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.2 AAA
• API: Yes
• What users can and can't do using the API: Users can access the underlying data powering the Economic Wellbeing Explorer via the API access
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Contextualised instances of the Economic Wellbeing Explorer can be provided for customers.

Scaling

• Independence of resources: The Economic Wellbeing Explorer is a SaaS based application hosted on Amazon Web Services (AWS). This cloud-based configuration has been built to support elasticity of demand.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Data is typically not exported from the Economic Wellbeing Explorer, however if required, it can be exported in csv format.
• Data export formats: CSV
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks: IPsec or TLS VPN gateway
• Data protection within supplier network: IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We work to achieve 99.999% availability, Our service levels are set per customer given the nature of our business as a non-profit offering data for good. Our Users typically would not require refunds
• Approach to resilience: We have a hybrid data centre approach utilising the EPCC paralell computing centre to host more secure data and AWS for data service and platform. Physical Resilience:; both service demontrate resilience aligned with standards including:; AWS: Multi-Availability Zone architecture with independent power, cooling, and network infrastructure. ISO 22301 certified for business continuity.; EPCC: ISO 22301:2019 certified Advanced Computing Facility with secure physical access, environmental controls, and surveillance systems. UK-based (Edinburgh).; ; Data Resilience:; Automated backups across geographically isolated zones with encryption at rest; Regular disaster recovery testing with documented RTOs; Multi-zone replication eliminates single points of failure; 99.9% availability SLA (AWS infrastructure); ; Asset Protection:; Complete asset inventory and lifecycle management; Data sanitization following NIST 800-88 Rev. 2 before disposal/reuse; Physical security controls (biometric access, 24/7 monitoring, environmental systems); Data residency controls (UK/EU jurisdiction); ; Business Continuity:; Annual resilience plan reviews; Tested incident response and recovery procedures; Critical system identification and redundancy; Independent third-party validation (ISO 22301, SOC 2 Type II)
• Outage reporting: We provide notification on service on our product (dashboard and API portals) and via email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Restricted via access with username and password only
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: Our processes are governed by a comprehensive corporate policy framework.; An overarching Information Governance Policy defines scope, accountability, and responsibilities across four core pillars: data protection, freedom of information, information security, and records management.; Our Records Management Policy sets out our commitment to effective records management and defines requirements for handling information throughout its lifecycle, from creation and use to retention and secure disposal.; Our Information Security Policy establishes the principles for protecting information assets and systems against loss of confidentiality, integrity, or availability. It is supported by a suite of related standards and procedures, including access management, breach reporting and incident response, bring-your-own-device (BYOD), data classification and handling, IT acceptable use, third-party risk and assurance, and vulnerability and patch management.; The Data Protection Policy outlines our approach to meeting legal obligations under the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We operate a structured, end-to-end change and configuration management lifecycle aligned to ISO 27001 and NCSC best practice. All changes follow a formal workflow covering request, risk and impact assessment, prioritised authorisation, testing in segregated non-production environments, controlled implementation, and post-implementation review.; Configuration is managed through version-controlled repositories and infrastructure-as-code, providing a single source of truth, full auditability, and automated drift detection. Role-based access controls prevent unauthorised change, while continuous monitoring and regular reviews ensure ongoing security, stability, and compliance. This approach enables rapid, low-risk change while maintaining operational resilience and assurance.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We operate a mature vulnerability management process aligned with industry best practice. A centrally maintained asset inventory provides full visibility across cloud and on-premise environments, supported by automated asset discovery and end-of-life tracking with defined ownership. Vulnerabilities are identified through regular internal and external scanning, supplemented by annual independent penetration testing conducted by CREST-certified providers. Findings are prioritised using a risk-based approach considering CVSS scores, asset criticality, exploitability, exposure, and business impact. Automated patching is enabled where feasible across Windows, Linux, and AWS environments, with manual remediation governed by documented procedures, risk acceptance, and defined remediation timelines.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We operate continuous protective monitoring across our cloud and on-premise environments using centralised logging, security alerts, and automated detection controls. Potential compromises are identified through real-time monitoring of system activity, access logs, configuration changes, vulnerability alerts, and anomaly detection against established baselines. Alerts are triaged immediately by the security and engineering teams using predefined severity levels. Confirmed incidents trigger our incident response process, including containment, eradication, and recovery actions, with escalation to senior management where required. Critical security incidents are investigated and responded to immediately, with initial containment actions taken within hours and full post-incident reviews conducted to prevent recurrence.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We operate a formal incident management process with predefined procedures for common security and operational events, aligned with ISO 27001. Incidents can be reported by users via dedicated support channels, monitored inboxes, or directly through service desk tooling, with clear guidance on escalation. All incidents are logged, categorised, and prioritised based on impact and urgency, with defined response and resolution targets. Stakeholders are kept informed through regular status updates during incidents. Following resolution, we provide clear incident reports outlining root cause, actions taken, impact assessment, and preventative measures, supporting transparency, accountability, and continuous improvement.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: A free/trial version of the Economic Wellbeing Explorer is available via the secure area of the Smart Data Foundry website. This includes a national and regional view across Great Britain. Localised views require an annual subscription.
• Link to free trial: Www.smartdatafoundry.com

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: F56a3adc-d19d-4e90-9df8-e751fe6fc16e
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at linda.king@smartdatafoundry.com. Tell them what format you need. It will help if you say what assistive technology you use.