SARACEN CONSULTANCY LIMITED
Architecture
Saracen Consultancy Architecture service provides specialist cutting-edge architectural solutions to meet your strategic business goals and the complex demands of modern technology.
We work with organisations of different sizes and empower you to build robust, scalable, and efficient IT systems.
Features
- Enterprise Architecture Strategy
- Architecture Design & Implementation
- Legacy System Modernisation
- Solution Architecture
- Technical Architecture
- Enterprise Architecture
- Technical Leadership & Training
- Cloud Architecture
- Transformation Architecture
- Cloud Migration
Benefits
- Technical architecture that aligns with business objectives
- Improves security and compliance with well architected solutions
- Improves and increases the flexibility of your enterprise
- Cost savings by removing redundancy and rework
- Improves resilience, performance and scaability
- A well architected enterprise helps to future proof your estate
Pricing
£550 to £1,500 a user a day
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
7 7 6 8 9 9 1 5 8 6 0 3 5 7 0
Contact
SARACEN CONSULTANCY LIMITED
Lara Oladapo
Telephone: +44 (0)7887751835
Email: lara.oladapo@saracenconsultancy.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our architects and domain experts work with organisations to understand and document requirements by seeking to understand business goals, current infrastructure, scalability, compliance and security requirements, and budget constraints.
We collaboratively help assess the organisation's cloud adoption readiness in areas such as technical expertise, data migration requirement and complexity, and the organisation's process and business change management.
We conduct a cost/ risk/ benefits assessment and advise on the best practices applicable to the cloud service.
Using the agreed requirements as input, we recommend and help organisations to identify the right cloud service provider by evaluating service offerings, pricing, support options and service levels.
We also offer migration strategy design and planning to prevent data loss and assure security of data at all times.
We offer a range of cloud migration and post-implementation support including service management, security design and monitoring, automation, continuous integration and continuous development.
We provide documentation throughout the process including Cloud readiness gap and maturity assessment, options, risk, resource and cost assessments, process flows, technical and security design, and knowledge articles. We conduct knowledge transfer sessions at the request of the business. Our guidance and services are tailored to the requirements of the client. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our architects work with your organisation to scope and identify services, data and workloads for the migration project. We propose and agree to the migration strategy. We also identify the network and capacity requirements based on the specific scenario including greenfield migration of services from legacy datacentres to the public or private cloud, migration of workloads between cloud services, or a hybrid cloud migration solution.
We work with the business to evaluate and agree on the migration approach based on factors including complexity, business impact,
cost estimation and time.
The migration strategy includes:
Replace services with cloud-native equivalent where possible;
Rehost services using cloud infrastructure
Refactor to take advantage of cloud capabilities.
We take all necessary steps and precautions to ensure that the cloud infrastructure is set up and configured securely. We also ensure that controls are in place to ensure migrations meet requirements for data confidentiality, integrity and availability. Cloud workloads are scanned for vulnerabilities before and after migration and tests are conducted to validate service functionality and performance post migration.
Our migration SMEs create migration Runbooks to ensure smooth execution and minimize disruption to the business.
We offer post migration services including ongoing support of your cloud services. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Azure
- AWS
- Google Cloud
- Private Clouds
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We work with client organisations to establish migrating workloads' functional and performance baseline and identify all integration and cross-platform requirements. Saracen consultancy will prepare the Test Strategy and Test Plan documents in partnership with client representatives. We will document testing requirements, timelines and success criteria and agree the test strategy and plan with client representatives. We will then test a non-production version of the migrating service in a non-production cloud environment to test the load process; and measure latency, throughput and response times. We test all integration points and validate scaling assumptions. We also monitor system capacity and usage during the pre-live testing and conduct iterative quality assurance and performance assurance of migrating workloads. We will produce Test Reports, Issue Management Reports and Defect logs classified according to severity. Draft reports will be shared for client review and final reports will be in line with the success criteria defined and agreed with the client. Issue resolution, retesting, and any escalation will follow the pre-agreed process and we work with representatives to ensure all issues are resolved to clients' satisfaction. The client will be expected to issue a Test Acceptance Certificate when we submit the final test report.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
- Other
- Other security services
-
- Identity and Access Management
- Data Protection Services
- Artificial Intelligence (AI) Ethics
- Threat and Vulnerability Management
- Security Engineering
- Cyber Program Management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by a third-party organisation
- How the support service works
-
We support all cloud architecture, networks and virtual infrastructure service models including infrastructure as a service, platform as a service, software as a service, security as a service and software-defined networks.
We also have the expertise and support hosting of business applications on public and /or private cloud and legacy data center infrastructure.
We work with clients to optimize the cost of cloud services, implement guardrails and processes for setting up and managing cloud workloads and services to ensure organisations realise the cost-benefits of cloud services. Our security experts will work with our clients to ensure services are configured to ensure compliance with legislative, compliance and organisations' security requirements and policies.
We work to industry best practices for change control and management. We ensure that all changes are documented, impact assessed, agreed by the client organisation's change management board, and tested before being deployed on the production service.
We monitor services and can integrate event logs with organisations' service management and security incident and event management tools where available. Where there are no existing service management or SIEM tooling, we are able to implement these solutions for organisations.
Service scope
- Service constraints
- There are no constraints.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
Standard service hours are 9am - 5pm Monday to Friday.
We offer tailored support up to 24 hours, seven days a week if required by client organisations. - User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AAA
- Web chat accessibility testing
- None at the present time.
- Support levels
- We provide the following levels of support: Documentation: This includes documenting the design, procedures and ways of working Service Level Driven Support. This involves agreed levels of support and performance measures. This improves the consistency and effectiveness of the support agreement. Active Management and Governance. This would require collaborative working with the client where the client's representative oversees the process to ensure consistent outcomes. We can provide technical account managers and service support managers at the client's request. We can integrate with clients' centralised ITIL support processes with defined service level agreements and integrated toolset.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
-
- TOGAF
- CISSP
- CRISC
- CIISEC
- CITP
- CISM
Social Value
- Social Value
-
Social Value
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Tackling economic inequality
As a SME, we aim to reduce economic inequality through several approaches. We will promote equal opportunities in hiring based on the merit of applicants' demonstrated ability to do the job; encourage diversity by actively promoting vacancies on platforms that are open to everyone; ensure that different perspectives are represented at every level of our organisation and staff feel valued and included.
We currently provide mentoring and training to young people in the local community and will expand into apprenticeship programs and offer work placements to college and university students. This will increase the opportunities for hands-on training and mentorship to young people from diverse backgrounds who may not necessarily have these same opportunities at bigger firms.
We believe that we can make a difference by reaching young adults and those returning to work after time out by our positioning and links to communities that are underserved by bigger firms.Equal opportunity
As a small organisation, we are well aware of the impact of our recruitment practices on the local community. We have mandatory training on Saracen Consultancy Equality, Anti-Discrimination and Diversity policies and code of conduct.
We are committed to expanding opportunities to career returnees and groups that are historically underrepresented in the workplace. We do this by valuing, encouraging and rewarding behaviours that benefit the individual, our clients and our business.
We recruit and reward staff based on experience and their ability to contribute. We ensure our recruitment practices reflect our values of merit, inclusion and diversity without biases.
We offer work experience placements and apprenticeships to young people to encourage an interest in IT and, positively impact communities.
We pay equal remuneration for equal work and do not support any form of discrimination in our workforce. We are fully committed to fairness and equity and have an inclusive policy that is race, gender and age blind. We use neutral job descriptions in job advertisements to prevent the exclusion or discrimination of applicants with protected characteristics.
We have a process to investigate situations that do not meet our equal opportunities, diversity and equality and anti-discrimination policies.
Employees are supported if they wish to join, advocate for, support or share their experiences of any of the inclusion networks and support groups.Wellbeing
We understand our people, both staff and clients, are the key to the success of our organisation and work hard to promote the well-being of our workforce. We work hard to establish a work environment where everyone feels included and valued and promote this culture in our client engagements.
We respect every individual and encourage an open mindset where any interaction is seen as an opportunity to learn and broaden experiences.
We work to identify and remove biases anywhere it is encountered and have a zero tolerance for workplace bullying.
Being a SME, we take employee wellbeing seriously and encourage our staff to take their paid time off and support time off for personal development and family commitments.
Pricing
- Price
- £550 to £1,500 a user a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at lara.oladapo@saracenconsultancy.com.
Tell them what format you need. It will help if you say what assistive technology you use.