Policy Development for Knowledge and Information Management (KIM)
Creation and adaptation of all the relevant guidance and documentation to ensure that there is a good culture of knowledge and sharing throughout the organisation. Guidance helps users know what to do and Records Managers to implement an effective retention policy.
Features
- Policy definition for best practice Information management
- Retention policy definition
- Metadata/Class mapping for migration of content into the cloud
- Section 46 and GDPR consultancy
- Data Audits to ensure compliance
Benefits
- Lower Information Management Risks
- Can supplement an in-house team or provide stand alone resource
- Simplify retention policy whilst remaining compliant
- Embed good culture of knowledge and sharing thoughout
- Ensure IT System spend leverages the value it should
Pricing
£650 to £1,000 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
7 7 7 0 8 2 6 7 8 5 1 0 0 9 3
Contact
Simple Innovation Associates
Gina Holden
Telephone: 07976 358140
Email: sales@simpleinnovation.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Provision of help for defining business requirements, enterprise architecture and solution for EDRMS using cloud-based, hybrid or on premise solutions. We can provide experience of implementation of Records Management systems, e.g. Microsoft Compliance Centre or Gimmal. We work with clients to ensure compliance and easy business processes to allow organisations to leverage as much value as possible from their system. We can provide technical assurance/intelligent customer when working with third party vendors, help with procurement or provide solutions ourselves. We also work with clients to improve or upgrade existing systems. Cloud readiness consultancy We work with organisations to understand the cost benefits, security impact and preparation needed to move to Cloud computing. We can prepare business cases and report on the different options available for users. We help clients to prepare a strategy to move to the cloud in line with Government-wide policies and strategies.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our KIM provision will take customers through a journey from the start of setting up an IT and/or hard copy system of reliably storing information, which will allow this information to be easily retrieved in future years without relying on the original individual’s input. Access and security controls can be implemented, ensuring confidence that the correct staff/partners access the information.
Additionally, where large amounts of unstructured information exist, our team can help sort and migrate into an organised system as above, to allow the amalgamation of old unstructured and newly created information all held in one organised silo.
The next step from storing the information is disposal, and we can provide assistance with creating and applying disposal schedules – they will show for how long types of information should be legally held, and what should happen at the end of this period. These schedules are National Archive (TNA) compliant, but are also relevant for organisations who do not need to be have this compliance.
Following on from the above, we can create all the relevant guidance and documentation to ensure that there is a good culture of knowledge and sharing throughout the organisation.
For technical migration see our EDRM Service. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
ISTQB Qualified software testers are available to provide QA and software testing services as part of your wider Document and Records Management project, as well as other types of software development and implementation projects.
In terms of migration of content and policy definition, we would also define processes to allow business owners to ratify and sign-off deliverables.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Not applicable
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We have actively supplied training to our staff and encourage all our teams to engage with good practice, including being aware of our carbon footprint and making steps to change. We work remotely where possible, keeping our carbon footprint due to travel to a minimum. Company cars are 100% electric. We no longer have server farms but have adopted cloud computing as a shared resource for all our work.Covid-19 recovery
We understand that budgets have been tight following Covid-19 in the public sector, therefore we endeavour to work with departments to ensure that we can work in pragmatic ways to keep costs lower. We prefer to work remotely and expect this to be the case with most projects, unless there is a particular need to be on site, to ensure that expenses are lower and work collaboratively as far as possible to work with your own in-house teams rather than supply duplicate resource. We support staff who are recovering from Covid-19, allowing them to work remotely if they can, or providing support if they are not well enough.Tackling economic inequality
We endeavour to employ suitably qualified young people to train with us and this currently constitutes 10% of our workforce, with plans to grow proportionally with our growth over the next 18 months. Our remote working policy has also meant that staff do not have to be in London to work with our primarily London based customer base and we now have consultants based in York, Newcastle and other areas of the UK.Equal opportunity
We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for each employee to feel respected and able to give their best. We are also committed against unlawful discrimination of customers or the public. We provide equality, fairness and respect for all regardless of gender, race, nationality, disability or religion in terms of both respect, terms and conditions and pay. We always take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public and any others in the course of the organisation's work activities.Wellbeing
We do not expect any of our employees to work long hours and expect them to maintain a work/life balance. Although some projects do demand out of hours working, we do have policies in place to ensure staff do not do this regularly and get adequate days out to make up for this. Overtime is shared among everyone. All are encouraged to take lunch and holidays and we take our duty of care to the people who work with us seriously. We try to get regular “face to face” events in the year to ensure the team works together happily and feels important to the company.
Pricing
- Price
- £650 to £1,000 a person a day
- Discount for educational organisations
- No