QUADRIS LIMITED

Vulnerabilty Scanning As A Service (Qualys)

Using the world's number one vulnerability scanning engine Qualys, our Vulnerability Scanning Service routinely scans your entire infrastructure both internally and externally to identify potential vulnerabilities. This information is used by our security analysts to provide a simple-to-understand customer dashboard, offering clear and actionable intelligence and remediation advice.

Features

• Daily automated scanning of all network connected devices
• Scanning includes missed patches, misconfigurations, default passwords and exposed services
• Data checked against Qualys vulnerabilities database
• Self-service interactive dashboards, select your scan history, auto-update dashboards
• Export the dashboard data into CSV files
• Clear and actionable intelligence and remediation advice to resolve issues
• Scan your cloud hosted sites and your office 365 tenant
• Ease of use
• Dynamically updating dashboards and single pain of glass interface
• More than 157,000 plugins that automatically update in real-time

Benefits

• Regular scanning and remediation keeps your environment more secure
• Security scans do not disrupt user activities
• Real time reports into security, ideal for high compliance environments
• Aides your Cyber Essentials Plus/other security audits
• Receive clear vulnerability remediation advice on a weekly basis
• Severity categories help you prioritise in fixing your systems weaknesses
• Expert support from experienced engineers to guide your remediation tasks
• Increased piece of mind

£350 a unit a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@quadris.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

778166019133549

Contact

Mark Charity
01615374980
gcloud@quadris.co.uk

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: We will train the customer on how to use our dashboards and how to interpret them, this training will include making sure they can login and see the correct data, showing how they can switch between scans and individual hosts, and how to export the data. The interface is very intuitive so these mini-introductory sessions to our service will take around 30 minutes only.
• Training is tied to specific services: Yes
• Services the training service works with: Quadris Vulnerability Dashboards

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We work with the customer to help setup the initial vulnerability scans and to make changes when requested, if the customer chooses the internal scanning option then we will help them deploy an internal appliance, server agents and configure the initial scans, we have on boarding documents and guides to help with the process setup.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Quadris offer different tiered levels of support, standard, extended, and out of hours. The standard support is provided with this service as a base level. We will provide full implementation support on the initial setup. This includes deploying a customer on-site appliance and agents for the internal scanning and some outbound firewall changes. We will help setup and test both the internal and external scans, as well as support these scans on an ongoing basis to make sure the correct data is being provided via the Quadris Dashboards.

Service scope

• Service constraints: The buyer must be able to prove to us that the external IP's or web-sites being scanned are allocated to their business for legal reasons. We reserve the right not to scan IP addresses that do not comply with this.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 30 minute 8am to 6pm Mon to Friday excluding weekends; 2 hours outside these times.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: This is a full managed service explained in the service defintion. The pricing of this service includes standard hours support covering 8am to 6pm Monday to Friday and 9am to 5pm at weekends.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: 07/01/2016
• What the ISO/IEC 27001 doesn’t cover: No exclusions
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Self Certified
• PCI DSS accreditation date: 15/06/2019
• What the PCI DSS doesn’t cover: All card related activities are covered without exclusions
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: NHS Data Security and Protection Toolkit

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Quadris has been a carbon neutral organization since the 1st of April 2020 and aims to be carbon zero by 2050. To achieve this target, we have implemented a Sustainable Development policy that commits Quadris to have a carbon reduction plan in place. As we work towards our 2050 zero carbon goal, we have from 1st April 2020 been carbon net zero (or carbon neutral) in our own operations. We’ve done this by investing in verified carbon reduction projects overseas to offset our own emissions. Our Carbon Net Zero plan is aligned to the PAS 2060 specification for detailing how to demonstrate carbon neutrality which is produced and published by the British Standards Institute (BSI). Emissions are reported and recorded in accordance with the published reporting standard for Carbon Reduction Plans and the GHG Reporting Protocol corporate standard1 and uses the appropriate Government emission conversion factors for greenhouse gas company reporting. Scope 1 and Scope 2 emissions have been reported in accordance with SECR requirements, and the required subset of Scope 3 emissions have been reported in accordance with the published reporting standard for Carbon Reduction Plans and the Corporate Value Chain (Scope 3) Standard. We set ongoing initiatives for reducing our carbon emissions each commitment period which runs in parallel to our financial year and reporting on these initiatives annually.

  Covid-19 recovery

  Quadris is committed to supporting local communities to recover from the impacts of COVID-19. At the heart of our social values and business planning is that we met and continue to meet and exceed, the ‘Good Work Plan’ recommendations (Taylor Review 2017) in advance of its publication and introduction into legislation in 2020. This includes the following COVID-19 recovery activities. Recruitment & Employment: Priority given to eligible unemployed applicants to join our workforce since 2020. Agile working offered since 2020. Above market median salaries, and a competitive value-add benefits package reviewed annually benchmarked against CIPD data. Patterning with local Community Colleges and Universities to offer employment opportunities. Apprenticeship partnering (Programme-led). Health & Well-Being: COVID education and risk assessment. Access to free health supplements and fresh fruit. Best practice line management in supporting health conditions through measures such as return to work meetings and alignment to CIPD & HSE best practices. Provision for supporting Long-COVID through flexible and agile working options. Rapid collaboration across the business to ensure employees children had access to laptops for education continuity during home schooling and beyond. Workplace conditions: Safe, open plan offices with safe working practices. Home working options available, with full H&S risk assessment. Workplace restructuring to new hybrid models of working. Supporting Organisations & Business : Launched our Managed Digital Workspace offering enabling our customers to operate successful remote working practices. Products and services sourced locally wherever possible, across a range of SME’s to invest back into our local economy’s recovery plan. Fair payment terms. Use of suppliers that are ethically like-minded.

  Tackling economic inequality

  Quadris is committed to working with people and businesses to create employment opportunities that stretch and challenge, resulting in high quality career development, positive social engagement, and a sense of value in the wider economy. In addition, we purposefully seek out and encourage local, small, diverse high-quality suppliers as part of our procurement approach, and treat our suppliers fairly through fair terms and conditions, and prompt payment practices. We pride ourselves on strong links with local college and university career hubs, offering opportunities for work in the IT sector that can help to kick start careers for the inexperienced. We work very closely with local training providers to source externally accredited courses, and engage with them for our apprenticeship placements. We operate the following activities focused on tackling economic inequality: Focus on local sourcing and attraction, with priority given to eligible unemployed applicants to join our workforce wherever possible, encouraging return to work applicants since 2020; partnering with local Community Colleges and Universities to offer employment opportunities; development of employment and skills through Personal & Professional Development planning; financial support for Industry recognised skills shortage technical and digital qualifications; financial advice for all employees joining; Apprenticeship partnering (Programme-led); work placements/work experience programmes; Diversity & Inclusion and all other policies aligned with Equality Act 2010 & EHRC; clear anti-harassment and anti-bullying policies underpin our workplace culture of inclusion; developing our relationship with BiTC (Business in the Community) in community-based volunteering opportunities; aligning with our staff social well-being.

  Equal opportunity

  Quadris operates specific governance policies and processes to ensure it is a diverse and representative organisation that challenges itself and its staff to do all it can to ensure that diversity and inclusion is embedded in our ways of thinking, and in our ways of working. Through recruitment, to the development and promotion of our people, we encourage opportunity for all to shape the future of Quadris’ professional and specialist levels of expertise. We value different skill sets, perspectives, and backgrounds and this is reflected in our Core Values around teamwork, and knowledge and learning. We take pride in ensuring we can deliver the best possible outcomes to our customers through staff that feel empowered to be the best version of themselves and feel respected, valued and included which in turn, we believe, unlocks their true potential as individuals and our potential as an organisation. By continuously increasing the diversity of our teams we encourage a culture of empowerment, continuous learning, creativity, a sense of ownership and responsibility, wider thinking, and collaborative working. We achieve this position through: ensuring recruitment practices are inclusive with regard to socio-economic diversity, and accessible by supporting reasonable adjustment requirements; voluntarily collecting data on the backgrounds of those who apply to, and make up Quadris’ workforce; investment and commitment to apprentice upskilling into digital & technology-based careers, whilst also supporting functional skills achievements; addressing the gender imbalance in technology, by increasing our female headcount % of the workforce; increasing our ethnic minority representation; actively attracting female STEM Graduates into our business, and offering flexible employment and facilities to aid the employment of people with disabilities. All our operations must take place in accordance with policies we have for: Equality & Diversity Policy and Modern Slavery Policy.

  Wellbeing

  Well-being is integrated into our organisation, and embedded in our culture, our leadership, and people management processes. We operate a ‘people first’ approach as part of our culture and strategy. Wellbeing activities include: Good Work: effective people management policies; clear job roles and key deliverables for each employee; externally accredited Employee Assistance Programme for all staff to support them with their health; personal, physical, mental and emotional, their relationships, their lifestyle and their financial well-being. Health & Lifestyle: access to free health supplements and fresh fruit to improve health and relieve pressures on health services; encouraging physical fitness as well as mental fitness as part of our culture; social ‘activity based’ events for employees; commitment to Mental Health at work initiative. Values//Principles: values based leadership and company vision; encourage openness, empowerment and autonomy through our leadership approach; company core-values that support trust, respect and encouragement across colleagues woven into the fabric of our business; Diversity & Inclusion and all other policies aligned with Equality Act 2010 & EHRC. Collective/Social: ‘employee voice’ formal staff survey and reporting and action planning against this output into continuous improvement plans; social calendar of Quadris funded staff and family events. Personal growth: Career Development Planning – mentoring, coaching, performance management, development plans, succession planning. Financial Financial advice for all employees joining us; life assurance provision; Pay & Reward; Above market median salaries, and a competitive value-add benefits package reviewed annually and benchmarked against current market CIPD data; all salaries maintained above the voluntary National Living wage.

Pricing

• Price: £350 a unit a month
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@quadris.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.