REMBRACE LTD

Procurement Activity Manager

PAM is an AI-enabled platform that gives organisations a single source of truth for Cost Improvement Programmes. It forecasts savings, manages delivery through Workplans, Projects, and Contracts, and automatically integrates with Atamis to streamline mandated reporting—reducing manual effort whilst supporting auditable benefits tracking and governance.

Features

• Real-time Savings Tracking
• Integration with Atamis
• Interactive Data Analytics
• User friendly Interface
• Built-in 'Data Quality' function
• Project Workplan
• Contracts Management
• Integrated Workflow
• AI-powered forecasting and insights
• AI-powered Chat Bot

Benefits

• Identify savings opportunities
• Automate workplan processes
• Demonstrate actual savings
• Reduce time/cost of validating and reporting on your CIP
• Identity project issues in order to mitigate
• Provide governance and assurance
• Review CIP position in real-time
• Collaborate with multiple orgs on a single platform
• Local system management with national integration
• Reduce manual data capture

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at support@rembrace.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

778247858989899

Contact

Ashley Waterman
+447964143263
support@rembrace.co.uk

About the service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Real-time Savings Tracking requires an interface with Purchasing; (PO) or Finance (AP) systems.
• System requirements: Web browser e.g. Microsoft Edge or Google Chrome

User support

• Email or online ticketing support: Yes
• Support response times: Responses are usually within 1hr during business hours. Support dependent on Severity Level as set out in SLA. Urgent queries responded to within 24 hours, guaranteed."
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Users can start a support chat directly from the PAM platform.
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: Level 0: Application Support; Includes Hot Fixes and access to all Version Upgrades.; Level 1: 8 hours of developer time for Development, Configuration and; Application Support; Includes Hot Fixes and access to all Version Upgrades.; Level 2: 16 hours of developer time for Development, Configuration and Application Support; Includes Hot Fixes and access to all Version Upgrades.; Level 3: 24 hours of developer time for Development, Configuration and Application Support; Includes Hot Fixes and access to all Version Upgrades.
• Support available to third parties: No
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: We have a standard implementation plan which is used as the basis for all of; our implementations. This can be tailored according to customer; requirements. Initial system training is provided as part of the system; implementation process. Additional training is available either remotely or; onsite as required. The system also includes detailed user documentation; which describes the steps required for setting up and managing projects.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: All data is exported in an agreed CSV file format.
• End-of-contract process: At the end of the contract, unless otherwise requested, all customer data is exported in a csv file format and securely returned to the customer for review. We then await confirmation to remove all the customer related data from our server and provide further confirmation once this has been successfully completed.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Documentation is provided before onboarding and can also be downloaded directly from the service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Full application functionality from mobile device.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Access via a web interface via a web browser
• Accessibility standards: None or don’t know
• Description of accessibility: Authenticated users can use the service from anywhere in the world at any time.
• Accessibility testing: N/A
• API: No
• Customisation available: Yes
• Description of customisation: Users can customise the service dataset and choose which of these are mandatory.

Scaling

• Independence of resources: Our services are ringfenced.

Analytics

• Service usage metrics: Yes
• Metrics types: We provide metrics on user activity, including log in, record creation and record editing.
• Reporting types: Regular reports
• Resource tagging: Yes
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users can select and export data via our reporting platform.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: In order to enable the client to do business effectively, the supplier; guarantees that the service will be available for a certain percentage of time:; Guaranteed Uptime 99% Uptime is measured using automated systems,; over each calendar month. It is calculated to the nearest minute, based on the number of minutes in the given month (for instance, a 31-day month; contains 44,640 minutes). If uptime for any item drops below the relevant threshold, a penalty will be applied in the form of a credit for the client. This means the following month’s fee payable by the client will be reduced on a sliding scale. The level of penalty will be calculated depending on the; number of hours for which the service was unavailable, minus the downtime permitted by the SLA: Penalty per hour is 3% of total monthly fee.
• Approach to resilience: All data is replicated a minimum of three times across multiple hardware; racks to ensure durability and high availability. Data can also be backed up; to a second geographic location. So even in the case of a complete regional; outage or a regional disaster in which the primary location is not recoverable, the data is still durable.
• Outage reporting: Outages are reported via email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is limited to authorised users only. Role-based controls are used to ensure staff can access only the systems and information required for their role, following the principle of least privilege.; ; All access requires authentication, and permissions are reviewed regularly or when roles change. Administrative access is restricted to a small number of approved users and monitored appropriately. Support channels are secured so that only authorised users can submit or view requests, and sensitive information is handled in line with security policies.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Security governance is embedded within the management and operational processes, with clear senior-level accountability for information security and defined responsibilities for overseeing security controls.; ; Information security policies and procedures are documented and reviewed regularly to align with good practice and relevant regulatory requirements, covering areas such as access control, data protection, incident management and vulnerability management.; ; Security risks are identified and managed on an ongoing basis, with security considerations integrated into decision-making, system design, and service changes. The effectiveness of security controls is monitored, and incidents are managed through structured processes, with lessons learned used to drive continuous improvement.
• Information security policies and processes: Security policies and processes are documented with a named security; officer. We follow a clean desk policy with all documentation stored in locked units. Information is classified according to an appropriate level of; confidentiality, integrity and availability. Staff are trained to handle; documentation according to the information classification. Policy breaches are to be reported and dealt with accordingly. Information policies are reviewed and updated on a regular basis.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All change requests are managed through a single system with a; standardised change control form. All changes are assessed on their merit and whether they introduce any risk to the integrity or security of the system. Any changes must be approved by a Change Control Board. Changes are then managed through a process tracking log with a named accountable person.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We use Microsoft Azure's integrated vulnerability assessment. Each of our virtual machines on Azure, have this assessment solution installed. Once deployed, the Qualys agent will start reporting vulnerability data to the Qualys management platform, which in turn provides vulnerability and health monitoring data back to Security Center. Users can quickly identify vulnerable VMs from the Security Center dashboard. We use MS Azure Update Management for patch alerts to ensure patches are deployed immediately.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: From Azure Monitor we can now get at-a-glance reporting on the health and; performance of all our cloud resources, from virtual machines to applications to individual lines of codes in the applications. Policies and processes are in place to appropriately manage and respond to incidents detected by Azure Monitor.
• Incident management type: Supplier-defined controls
• Incident management approach: All incidents are logged on a central database and all actions and findings; are stored against the incident number. These are then emailed to the; person/persons responsible for managing the incident. We follow the; Incident Model: This includes a sequence of steps and responsibilities;; Timescales for resolution; Escalation procedures; Evidence preservation;; Reporting is done on a regular basis from the central database and provided at Management Meetings for review/learning.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Time-limited evaluation access is available, subject to scope and data complexity. Configuration, integrations, onboarding, and implementation services are excluded and priced separately under a Statement of Work.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 10%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 99664942-9323-4da6-b042-4ac22c80eb7A
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: Bf4378f1-4d10-43ef-ac8b-60f188fb3a09
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of issues relating to entering the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at support@rembrace.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.