SAS Software Limited

SAS Analytics Learning Subscription

SAS provides an extensive range of fully inclusive learning and development services. Our approach supports users in their application of SAS within the context of their business and promotes greater User Adoption. SAS Education Subscription provides annual access to SAS’ elearning portfolio and SAS Training Points.

Features

• Learning strategy and planning
• Roles, skills and competency mapping aligned to DDaT
• Learning needs assessment
• Personal development plans
• Learning programmes
• Multi-mode learning delivery
• Custom analytics learning portal
• Flexible ongoing learning support model
• Global certification and electronic badge programme.

Benefits

• Attract the best talent
• Grow skills and standardise best practices
• Maximise individual performance and productivity
• Build strong, self-sufficient SAS user communities
• Take full advantage of the SAS Platform to generate value
• Access to free learning resources
• Create scalable learning solutions to achieve your vision
• Rate includes training for up to 8 users per day
• Rate includes electronic course materials and access to CPD resources
• Rate includes web-hosted SAS learning environments, SAS training room hire

£637.10 to £2,670.00 a user a year

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukframeworks@sas.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

778286261698356

Contact

Neil Cruden
01628 486933
ukframeworks@sas.com

Planning

• Planning service: Yes
• How the planning service works: Strategy and planning provided from a learning and development perspective to assist the wider engagement.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • SAS Visual Analytics
  • SAS Visual Statistics
  • SAS Visual Data Mining and Machine Learning
  • SAS Visual Text Analytics
  • SAS Machine Learning
  • SAS Open Model Manager
  • SAS Customer Intelligence 360
  • SAS Workforce Analytics
  • SAS Viya
  • SAS 9.4

Training

• Training service provided: Yes
• How the training service works: Working with your organisation’s Learning and Development specialists to embed learning into every stage of a project, from the initial Discovery phase, through Business-As-Usual operational working in your cloud-hosted SAS environment. This supports the users in their application of SAS within the context of their business processes. SAS delivers over 300 technical training course via private SAS cloud or Amazon Web Services. Training can be provided in a various formats including:; • Learning Needs Assessment;; • Skills benchmarking;; • Public schedule training;; • Consultant-led custom event courses;; • Facilitated workshops;; • eLearning and online simulations;; • Live web classes;; • Self-directed study;; • Coaching and mentoring;; • SAS certification and academic qualifications;; • Free video-based learning resources.
• Training is tied to specific services: Yes
• Services the training service works with:
  • SAS Visual Analytics
  • SAS Visual Statistics
  • SAS Visual Data Mining and Machine Learning
  • SAS Visual Text Analytics
  • SAS Machine Learning
  • SAS Open Model Manager
  • SAS Workforce Analytics
  • SAS Customer Intelligence 360
  • SAS Viya
  • SAS 9.4

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: SAS provides support for Software as a Service offerings through our Cloud Support and Consulting Service, also available on the Digital Marketplace under SAS Cloud Support and Consulting Services on G Cloud; ; SAS provides support for SAS Cloud Software offerings including; • SAS Viya; • SAS 9.4; • SAS Visual Analytics; • SAS Visual Statistics; • SAS Visual Data Mining and Machine Learning; • SAS Visual Text Analytics; • SAS Machine Learning; • SAS Open Model Manager; • SAS Workforce Analytics; • SAS Customer Intelligence 360

Service scope

• Service constraints: SAS provides a comprehensive range of Learning and Development Services. Currently SAS is not aware of any restrictions.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Level 1 (Blocker). Critical SAS production system down or does not function at all. Initial follow-up 30 minutes; Level 2 (Critical). Issue relates to loss of data, the inability of a User to access the System, or potential impact to key deliverable or deadline. Initial follow-up 4 hours of a SAS Business Day; Level 3 (Major). Incident impacting a User's ability to perform a task without a critical deadline. Initial follow-up 1 SAS Business Day; Level 4 (Minor). Usage questions. Initial follow-up within 1 SAS Business Week; Level 5 (Trivial). Cosmetic problems. Initial follow-up within the next SAS Business Week
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: SAS is committed to providing accessible software, documentation, training and support materials through the ongoing evolution of our products and internal processes. Our goal is to enable users of all abilities to access the power of analytics. SAS strives to be the vendor of choice for organisations that need to deploy analytics in an inclusive manner. ; ; SAS has adopted WCAG 2.0 AA as our internal accessibility standard for all software, documentation, training and support materials. SAS has appointed a Director of Accessibility and established a centralised Accessibility Team that is charged with implementing the internal accessibility standard. Several members of the team have disabilities. ; ; The Accessibility Team:; ; - is familiar with the WCAG 2.0 principles, guidelines, success criteria and common failures. ; - are resident experts on assistive technologies that are used by people with disabilities. ; - provide 3rd level customer support for SAS users with disabilities and recruit those users for usability tests in the SAS Usability Lab. ; - delivers accessibility training for R&D staff. To date, training classes have been created for WCAG 2.0, the Accessible Rich Internet Application (ARIA) specification, the JAWS screen reader for Microsoft Windows, and the VoiceOver screen reader for Apple iOS. ; ; Further information: www.sas.com/accessibility
• Support levels: In addition to SAS Standard Support, SAS provides Premium Support, SAM and RAM, tailored and priced to suit the customer needs.; ; The specific services offered through • Premium Support includes ; - Technical Account Manager, providing you with a range of advisory services on the assessment, implementation and operation of SAS; helps to co-ordinate resources required; holds regular meetings with you to understand your key projects, solutions and infrastructure; acts as an escalation point for all upgrade and maintenance queries.; - Onsite Support for SAS installation, release migration and infrastructure modernisation; and problems that cannot be resolved with remote assistance.; - Critical Period Support providing you with an experienced and dedicated consultant outside office hours for system upgrades and infrastructure modernisation.; - Premium Support Workshop to teach you effective problem investigation techniques and how to make best use of priority handling service and help SAS understands your key projects, solutions and infrastructure.; ; • SAM and RAM support includes - Single point of contact across the end-to-end solution of a SAS Hosted environment - Leading edge expertise and approaches to analytics that can provide Analytical Insights and recommendations to maximise business value - Solution development change control estimation, resourcing and planning.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Approachable Certification Limited
• ISO/IEC 27001 accreditation date: 17/02/2012 (24/11/2021-23/11/2024)
• What the ISO/IEC 27001 doesn’t cover: Scope of Activities included:; The provision of SAS software and associated services based at and ; operating from Marlow HQ in accordance with Statement of ; Applicability version 2.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • Cyber Essentials (CE)
  • Cyber Essentials Plus (CE+)
  • The infrastructure security certificates including ISO 27001, 27017 and 27018
  • The infrastructure security certificates including SOC2 and 3

Social Value

• Fighting climate change:

  Fighting climate change

  SAS recognises that its most material environmental issues are related to the use of energy and related greenhouse gas emissions from site operations, data centres and the development of software solutions.; ; SAS remains committed to the goals of the Paris Climate Accord and joined the Business Ambition for 1.5°C. SAS was recognised as one of the first 1,000 companies to set a 2050 carbon-neutral goal and commit to establishing science-based targets. In 2020, SAS submitted 2025 and 2030 emission reduction targets to the Science Based Targets initiative (SBTi) for review. These targets expand on SAS' path to net zero by changing the base year for interim targets from 2011 to 2018 and now include scope 3 emissions that are affected by how the company operates.; ; To achieve its net zero ambitions, SAS assigns top priority to minimising energy consumption and related emissions from its operations. Key energy and emissions mitigation initiatives include establishing aggressive energy and emission reduction goals; building and maintaining facilities to LEED® guidelines; installing electric vehicle charging stations; investing in renewable energy; pursuing smart energy-efficient technologies for office buildings and data centres; encouraging teleconferencing to limit travel; and developing analytic tools to help employees understand the environmental impacts of their business decisions. ; ; The SAS Environmental Management Programme applies best practice ISO 14001 Environmental Management System processes and structure to drive continual improvement across business operations, and in the development of solutions and services to address its environmental impacts.; ; SAS uses its own technology to measure and analyse the performance of its sustainability initiatives. SAS software calculates the company’s global carbon footprint and the impacts of business processes and mitigation initiatives. SAS solutions support the application of global standards such as the Greenhouse Gas Protocol and the Global Reporting Initiative Enabling continual improvement of environmental processes.
• Covid-19 recovery:

  Covid-19 recovery

  In 2021, the SAS STEP Programme was launched in the UK and Ireland earlier. It is a free digital learning programme to aid post-pandemic economic recovery by training people in much sought-after data skills, with the aim of finding them employment.; ; The free SAS STEP programme provides jobseekers with skills in data literacy, data analytics and data science http://www.sas.com/step. The learning platform provides free access to SAS analytical software and a suite of digital learning resources. ; ; The programme uses SAS’ existing commercial learning platform and operational systems to manage every aspect of the learner journey from initial enquiry, through logistics to post-learning evaluation and analysis. There is no cap on organisation or participant numbers from charities or non-government commercial organisations.; ; Additionally, to meet the needs of learners and professionals adapting to new daily routines brought on by COVID-19, SAS launched flexible, free options for learning SAS. This resulted in more than 44,000 activations of the SAS Academy for Data Science and SAS Learning Subscription trials.; ; In additional to general policy issues, SAS will engage with governments to offer its assistance when society and the communities we operate in face significant issues such as the COVID-19 pandemic. Early in 2020, SAS developed specific analytics and software tools for our government partners around the globe as governments raced to understand the crises and how to respond.; ; The COVID-19 Data Analytics Resource Hub was created for this purpose. SAS continues to find ways to offer support to our government partners.
• Tackling economic inequality:

  Tackling economic inequality

  There is widespread evidence that big data analytics helps achieve short- and long-term development goals around the world. As the global leader in analytics, SAS is passionate about applying its cutting-edge technology and expertise to help solve some of society’s biggest problems such as poverty, disease, hunger and illiteracy. ; ; SAS has always been an organisation motivated by challenges to use its technology to build a better world. As the UN Sustainable Development Goals work to reduce inequalities and ensure healthy living, SAS seeks out opportunities where it can help create a brighter future for all. SAS’ social innovation initiative works to find creative ways to accelerate global progress and move the world toward a more sustainable future. One of the ways that SAS supports this goal is through the Data for Good movement, which encourages using data in meaningful ways to solve humanitarian issues around poverty, health, human rights, education and the environment. From helping to boost healthy bee populations and combating deforestation to revealing racial disparities in homeownership and investing in patient wellness, SAS is contributing to building a better world for the people and the planet. ; ; SAS’ social impact programs rely on the curiosity and expertise of SAS employees who are passionate about using their skills for social good. Thanks to these efforts as well as the company’s partnerships with customers, industry groups, non-profits, governments and global organisations, SAS continues to discover new opportunities for analytics to serve the greater good.
• Equal opportunity:

  Equal opportunity

  At world headquarters and across all of its country offices, SAS is committed to providing an equal employment opportunity that treats all employees and applicants equally based on merit and experience – without regard to age, race, colour, sex, gender, gender identity, ; religion, creed, ancestry, national origin, citizenship status, marital status, sexual orientation, veteran status, disability, medical condition, pregnancy, or any other protected class as defined by government, regional or local law.
• Wellbeing:

  Wellbeing

  SAS cultivates the optimal environment for creativity, encouraging employees to take risks and exceed expectations while helping them integrate work and life. SAS invests in employee career development, and employee health and well-being through several services, programs and benefits. As a workplace culture champion, SAS has always invested in keeping employees happy to help attract, retain and motivate top technology talent. SAS’ comprehensive support infrastructure ensures employees stay healthy – both physically and mentally – with such benefits as its Work/Life and Employee Assistance Program (EAP). SAS’ Work/Life ensures expert guidance for employees navigating difficult life events; it helps them lead balanced, healthy and productive lives. ; ; SAS supports the idea that all employees have a natural desire to learn and grow. As part of its culture and benefits, SAS provides many development opportunities for employees, whether for specific job skills, business acumen or interpersonal competence. Training includes instructor-led classes, e-learning and live web training. SAS encourages employees at all levels to pursue training to hone their skills. Employees with sharp, updated and relevant skills offer more value to SAS customers in the dynamic, evolving world of data and analytics.

Pricing

• Price: £637.10 to £2,670.00 a user a year
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukframeworks@sas.com. Tell them what format you need. It will help if you say what assistive technology you use.