EVALU-8 SOFTWARE LIMITED

Evalu-8 Human Resources Software

Evalu-8 is an innovative HR software platform designed by industry experts. It is feature-rich, intuitive, and affordable for all organisations. Evalu-8 combines multiple systems into one package including: Human Resources Software, Recruitment, ATS & Onboarding Management, Leave & Absence Management, Payroll Management, Time and Attendance Software, Rostering Software, Document Management.

Features

• Leave and absence management, Bradford Factor, bulk leave booking
• Electronic employee personnel files, store, share, track and sign documents
• Dashboards, shared calendars, planners, analytics and comprehensive reporting
• Shift rota design, distribution, management, automatically generated time sheets
• Time recording / clocking in and out, employee roll call
• Performance / discipline management, competency frame works, appraisals, KPIs, targets
• Training logs/matrix, training needs analysis, training gaps analysis
• Payroll preparation, expenses claiming, processing, and reporting
• Intranet services including organisation charts, employee directory, messaging, tasks, reminders
• Applicant Tracking System, onboarding, site audits, accident logbook

Benefits

• Cost effective, comprehensive, modular
• Reduce effort – comprehensive employee management system
• Fully GDPR compliant
• Save time and effort with employee self-service
• Customisable - all fields, settings, drop down lists, layouts, reports
• Intuitive, easy to use, accessible from any IT device
• Environmentally conscious. Go paperless, store, share, track and e-sign documents
• Securely hosted, cloud-based software, connect from anywhere, with internet connection
• Integrates with other systems via API, including payroll
• Reduce unauthorised absence through Bradford factor scoring, reporting and alerts

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at josh.mcnicholas@evalu-8.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

779216973631422

Contact

Josh McNicholas
0161 528 9466
josh.mcnicholas@evalu-8.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Payroll management

  Human capital management

  • Core Human Resources Applications
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • Internet connection
  • Mobile connectivity

User support

• Email or online ticketing support: Yes
• Support response times: Within one hour during our stated office hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 A
• Web chat accessibility testing: We are actively working towards attaining WCAG 2.2 AA compliance for Evalu-8 software by the end of 2026. Ensuring accessibility is a priority for us, and we are collaborating closely with a specialised company to meet these standards to ensure that our software and web content are more accessible to a broader range of people with disabilities, including accommodations for blindness and low vision, deafness and hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these, ensuring web content is perceivable, operable, understandable, and robust. Achieving AA compliance means that Evalu-8 will fulfil all the Level AA requirements, which cover a vast majority of accessibility issues. This certification is very important to us because it not only demonstrates our commitment to inclusivity but also ensures that our software can be effectively used by as many users as possible, regardless of their abilities. We take this certification process seriously as it aligns with our core values of inclusivity and providing a universally accessible user experience
• Onsite support: Yes, at extra cost
• Support levels: All support is free (except on-site training) and response time is within one hour during our stated office hours
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: We take care of as much or as little as you require. If you wish, we can set up the entire system for you including data upload and as a minimum we suggest at least three training sessions are required for us to ensure you get the best usage out of our software, but you can have more sessions if necessary. Or if you wish to set-up yourself, then we will support you throughout this process, including: multiple demonstrations, training and on site visits. We also have a collection of videos and user guides and on-site or remote training options.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
  • Other
• Other documentation formats: Video
• End-of-contract data extraction: Either they can request to do it themselves (must be requested by a verified individual) or we can do it for them (without charge). Data is extracted into CSV format.
• End-of-contract process: At the end of the contract if you wish to switch supplier, you can extract your data free of charge or we can export it for you and it will be exported in a CSV format.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The service is fully functional and optomised for use via a browser on a mobile phone and tablet. There is also a mobile app available.
• Service interface: No
• User support accessibility: WCAG 2.2 A
• API: Yes
• What users can and can't do using the API: Users can request the API details to integrate with other systems and we will help them to achieve this. As long as the other software concerned has an API, then we can arrange integration.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Evalu-8 is a very granular system. Every feature can be turned on or off or made read only. All settings, access rights, reports, drop down lists, fields and forms can be customised and each organisation can determine who they want to be able to make these changes according to their own preferences.

Scaling

• Independence of resources: We use Amazon Web Services (AWS), which are among the most reliable, scalable, and secure servers in the world. This means that the service is not affected by high demand.

Analytics

• Service usage metrics: Yes
• Metrics types: Service uptime
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: An authorised person can either request permission to do so or ask us to do it for them.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We aim to achieve 99.99% uptime as we are hosted on Amazon Web Services. We also utilise redundant, hot-swap servers based in the UK. This service provides security to customers knowing that disruption to their service is mitigated to a high standard.
• Approach to resilience: Available upon request
• Outage reporting: Any outages are reported by multiple methods.; Email broadcast is sent to all administrative contacts for each customer.; A twitter account has been setup which we encourage everyone to follow, updates and outage notifications are posted here.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: As an organisation, we abide by a strict access control procedure, defined and managed by our Technical Director. This Access Control procedure adheres to strict ISO 27001 standards. Access to management interfaces is restricted by username and password as well as 2FA via SMS. Passwords for this interface are required to be changed every 30 days and a regular security check is undertaken by management to validate that the users are using the system in the expected manor.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We are ISO 27001 certified. All our policies and procedures adhere to the strict standards required of ISO 27001.; ; All staff receive compulsory initial ISO 27001 training as part of their induction. They are also required to read and e-sign relevant information security policies, including our Information Security Policy, which is signed by our MD. Information security and confidentiality is covered in our staff contracts which staff read and e-sign. We also deliver an annual Top Up Information Security Training Event which is compulsory for all our staff to attend.; ; We conduct internal information security audits quarterly and hold senior management meetings quarterly to discuss the findings of our internal audits and to ensure we continuously improve our information security policies and processes. Our Technical Director maintains strict access control to our system for all users.; ; All four Directors are responsible for and committed to ensuring all staff follow information security policies. Our Finance Director is responsible for ensuring our internal audits are thorough and relevant.; ; Our Technical Director has overall responsibility for all IT and Information Security within our organisation, with the Finance Director assessing performance evaluation of Information Security.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We have appropriate procedures in place to ensure that the source code and data for the production environment is checked thoroughly and subsequently pushed to our code repository where they can be archived if necessary.; ; We have many manual, as well as automated installation and testing scripts. These tests include the relevant security tests that SaaS may be subject to.; ; We have clear and concise plans for rolling back changes to the production source code, these can be implemented within several minutes.; ; We have several separate sandbox environments for testing, QA and automated testing.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Scans are run daily on our hosting and database platforms.; Monitoring tools are deployed to detect abnormal activity.; Operating system and application level security patches are checked and installed automatically each day.; Information is sourced from several well known security mailing lists and providers of new security threats / exploits.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Monitoring software installed on all servers and hosts notify admin staff of any abnormalities and/or potential threats as well as manual checks daily by team members.; Response consists of 1. Compromise being identified and stopped, reduction of service may occur in certain circumstances to safeguard privacy/data.; Once compromise is stopped, full investigation is undertaken to find the entry point and where necessary changes to source code may be undertaken or further security patches/checks may be implemented.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Response to incidents are generally around 5-30 minutes; ; Pre-defined processes are in place for common events, these are well documented internally for staff.; ; Users can report incidents via email, website contact form or direct by telephone.; ; Incident reports are available at request to users/customers but are not publicly available unless by request for data and privacy reasons.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: The free trial is usually for two weeks, however an extension can be requested. The trial provides access to all features.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 15%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: Tuesday 21 December 2021
• What the ISO/IEC 27001 doesn’t cover: Outsourced development - because we develop our software in-house
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 68fcfe78-4104-4e6b-a549-c1da4f1e27e7
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at josh.mcnicholas@evalu-8.com. Tell them what format you need. It will help if you say what assistive technology you use.