Dispute Resolution
Our service provides you an end-to-end claim partner at each stage of our process. We review the technical evidence to quantify the financial impact and clarify which party is responsible. Utilising our commercial and technical expertise, we help you maintain relationships whilst advocating on your behalf for an effective resolution.
Features
- Conduct document reviews and interviews to comprehend issues
- Create a controlled discussion/negotiation environment for quick dispute resolution
- Establish robust governance to ensure timely decision-making throughout the process
- Conduct early Root Cause Analysis to identify and diagnose problems
- Serve as expert advisors to support litigation claims
- Perform Discovery, current position, and technical papers investigation comprehensively
- Produce findings and recommendations reports outlining the best way forward
- Provide mediation and recovery support to resolve conflicts
Benefits
- Access experienced commercial support through a flexible resourcing model
- Possess detailed experience with public sector frameworks
- Develop contractual exit roadmaps to ensure successful exit and disaggregation
- Offer extensive public sector experience supporting various supplier environments
- Utilise structured approaches to minimise operational and contractual risk
- Demonstrate significant experience in managing and resolving complex supplier disputes
Pricing
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
7 7 9 6 7 6 3 0 8 6 6 8 2 6 2
Contact
DEECON CONSULTING LIMITED
Darren Gillard
Telephone: 020 3793 2393
Email: opportunities@deeconconsulting.com
About your service
- Service categories
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Cloud Support Services
Ongoing Support
- Other
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- -
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £550.00 | |
| Associate business architect | £700.00 | |
| Business architect | £850.00 | |
| Lead business architect | £1,200.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £550.00 | |
| Junior business analyst | £700.00 | |
| Business analyst | £850.00 | |
| Senior business analyst | £1,000.00 | |
| Lead business analyst | £1,200.00 | |
| Head of business analysis | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £700.00 | |
| Delivery manager | £850.00 | |
| Senior delivery manager | £1,000.00 | |
| Head of (Agile) delivery management | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £700.00 | |
| Digital portfolio manager | £850.00 | |
| Senior digital portfolio manager | £1,000.00 | |
| Head of portfolio | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £700.00 | |
| Product manager | £850.00 | |
| Senior product manager | £1,000.00 | |
| Lead product manager | £1,200.00 | |
| Head of product | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,400.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- None of the criteria
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 4ec6d284-2003-40c0-b563-6f7a12a162e4
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
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Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
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