eCora

Security Container

The eCora Security Container wraps a Docker based application in a secure encrypted sandbox and controls user access using hardware backed security such as passkeys linked to biometrics. It uses a combination of TPMs and Confidential Computing to ensure the highest level of confidentiality, integrity and availability.

Features

• Post quantum encryption
• Encrypted enclaves (Confidential Computing)
• Hardware backed authentication (passkey)
• In process encryption
• Signature based authorisation
• Docker container
• Privileged Access Management

Benefits

• Secures Dockerised legacy applications
• Encryption at rest, in transit and in process
• Hardware backed provenance (passkeys)
• eCora and cloud provider can't see application or data

£200 a user a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dwc@ecoradlt.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

780272891156704

Contact

David Chan
07881 727972
dwc@ecoradlt.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: 1. Our Security Container can only run on AMD SEV or Intel TDX server hardware.; 2. The Security Container applied many security and information assurance controls automatically which can't be bypassed and might therefore restrict certain actions
• System requirements:
  • Server hardware must support AMD SEV or Intel TDX
  • User access uses passkeys or other hardware backed method

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: During business hours, within an hour; Outside business hours, within 4 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard support level is provided with the subscription.; Additional support levels required can be negotiated during the buying process.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide online training and user documentation. We would expect the customer to be familiar with the management of Docker containers.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: The data is held in a format that they already use e.g. in a web server or database. This is held an our container and the customer has full access to the container and can export the data
• End-of-contract process: At the end of the contract, the contents of the container can be downloaded by the customer. It will remain available for 90 days.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: We use WebViews on mobile devices so the only difference is the screen layout.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: User organisations can develop and add WebAssembly modules to our platform to customise the service

Scaling

• Independence of resources: Our software is horizontally scalable which means we can easily add resources to cope with demand

Analytics

• Service usage metrics: Yes
• Metrics types: Metrics are collected automatically and is made available online in encrypted form at all times
• Reporting types:
  • API access
  • Real-time dashboards

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: We use post quantum encryption within encrypted AMD SEV or Intel TDX enclaves. Data is always encrypted, even in memory.
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Customers can download the container at any time and export the data.
• Data export formats: Other
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Data in transit is protected by post quantum encryption linked to TPMs and encrypted enclaves such as AMD SEV and Intel TDX
• Data protection within supplier network: Other
• Other protection within supplier network: We use post quantum encryption linked to TPMs and encrypted enclaves such as AMD SEV and Intel TDX

Availability and resilience

• Guaranteed availability: We use the SLA provided by the cloud providers
• Approach to resilience: The service is horizontally scalable and can use multiple datacentres
• Outage reporting: We provide a dashboard and email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Other
• Other user authentication: The service makes use of passkeys linked to Secure Elements and TPMs
• Access restrictions in management interfaces and support channels: ECora implements access restrictions directly in software. We only has access to the Admin plane of the software. It may also have access to the Control plane if required by the customer. We don't have access to the Data plane and we see any data object as an encrypted blob where we do not have access to the encryption key.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Other
• Description of management access authentication: We use hardware backed passkeys and post quantum encryption for all staff

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: We are in the process of ISO 27001 certification
• Information security policies and processes: First of all, it should be noted that we manage security policies and processes directly in software with well defined mandatory workflows.; ; We never see processed data because we use encrypted enclaves and we don't have access to the encryption keys.; ; The service has been built with separate Admin, Control and Data planes where we manage the Admin plane and may manage the Control plane if required by the customer.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We use third party tools to track components and assess security impact
• Vulnerability management type: Undisclosed
• Vulnerability management approach: We use third party tools which continually assesses potential threats.; We deploy patches on a monthly basis however emergency patches are applied as needed.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our software automatically monitors activities to identify compromises and notifies us and the customer when there is an issue.
• Incident management type: Supplier-defined controls
• Incident management approach: The software has inbuilt workflows for incident management. Users can report incidents using the built-in forms and these incidents can be tracked on a dashboard.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  eCora has a strong commitment to equal opportunities and in providing the Services the Organisation shall operate equal opportunity policies and procedures in all aspects of its work

Pricing

• Price: £200 a user a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: We provide the full capabilities for a 1 month trial.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dwc@ecoradlt.com. Tell them what format you need. It will help if you say what assistive technology you use.