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ARCANUM INFORMATION SECURITY LIMITED

Incident Response

Ensuring you have access to Incident Response expertise is a proactive approach your organisation can take to information security. Our teams will be on hand 24/7 and ready to assist in putting the agreed action plan in place in the event of a breach.

Features

  • Recovery of Lost or Hidden Data
  • Security Breach Investigation
  • Examination of Data Storage Devices and Digital Media
  • Legally Acceptable Forensic Reports
  • Incident Management Business Continuity Planning
  • Expert Advice in Court
  • High level staff clearances including SC, DV and NPPV3
  • Response team available 24/7
  • We ensure that remedial action causes minimal disruption to business
  • We set up a targeted plan of action and remediation

Benefits

  • Preservation of Evidence
  • Reduces disruption and downtime during security incidents
  • Demonstrates a proactive approach to protecting your customer's data
  • Reduces the impact of a breach if one occurs
  • Helps comply with the 72 hour reporting element of GDPR
  • Provides re-assurance to clients and suppliers

Pricing

£600 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@arcanumis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 8 0 9 8 0 3 3 1 3 3 2 8 0 4

Contact

ARCANUM INFORMATION SECURITY LIMITED Arcanum Commercial
Telephone: 029 22784452
Email: tenders@arcanumis.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 4 hours during standard working days.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our security support levels are decided on a case-by-case basis resulting in a bespoke, tailored and unique solution for your perceived problems.
Depending on the technical expertise you require, our cloud support ranges from as low as £600. This is based on the provision of a technical account manager with reach-back to an extensive team of skilled technical experts all certified by the National Cyber Security Centre.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • NCSC Assured Cyber Security Consultancy for Risk Management
  • NCSC Assured Cyber Security Consultancy for Audit & Review
  • Cyber Essentials Certification Body
  • Cyber Essentials Plus Certification Body
  • CREST Accredited Pen Testing

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

Tackling economic inequality

Creating new jobs and new skills for military service leavers. Arcanum recruits through the Career Transition Partnership (CTP) which helps to find new jobs for veterans. We focus greatly on training our staff, ensuring that they are able to deliver much needed Cyber Security services. Arcanum has been awarded the Gold Defence Employer Recognition scheme award from Defence Relationship Management for our employment and training of veterans.

Pricing

Price
£600 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@arcanumis.com. Tell them what format you need. It will help if you say what assistive technology you use.