APPTechnology

Citrix Migration or Implementation Services

Expert Citrix consultancy services for any migration, upgrade or implementation requirements, delivered under an agreed statement of work with clearly defined deliverables. Citrix Cloud, Workspace, Virtual Desktop, Citrix hosted applications, XenApps, XenDesktop, XenMobile are all options for the service scope.

Features

  • Full Citrix Platform services
  • Architect, Consultant and Engineering specialist roles offered
  • Complete end to end delivery

Benefits

  • Implement your Cloud strategy and transition to Citrix Cloud services

Pricing

£600 to £1,150 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

7 8 1 8 5 3 0 2 9 5 0 2 7 4 1

Contact

APPTechnology Martin Sweeney
Telephone: 0207 469 4053
Email: martin.sweeney@apptechnology.co.uk

Planning

Planning service
Yes
How the planning service works
Statement of work based implementation plan, with clearly defined stages and deliverables
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Citrix

Training

Training service provided
Yes
How the training service works
Transitional training for inhouse adoption of implemented solution
Training is tied to specific services
Yes
Services the training service works with
Citrix Products

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Statement of work based implementation plan, with clearly defined stages and deliverables.
Setup or migration service is for specific cloud services
Yes
List of supported services
Citrix Cloud

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
As per Statement of work based implementation plan, with clearly defined stages and deliverables

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Ongoing health checks or systems administration is available by separate agreement

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
4 hour response times, Monday to Friday 9am to 5pm during implementation period
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
APPtechnology Account Director appointed for delivery Governance. 4 hour response times, Monday to Friday 9am to 5pm during implementation engagement

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

As per APPtechnology Environmental, Sustainability and Waste Policy v2 May 2021
Covid-19 recovery

Covid-19 recovery

As per APPtechnology Business Continuity Plan v4 May 2021
Tackling economic inequality

Tackling economic inequality

The Company has formulated a policy called “Remuneration Policy” to ensure the payment of equitable, competitive remuneration to all Directors, Key Managerial Personnel and employees of the Company which is based on individual performance, Company’s benchmark, Industry practices and performance of the Company as a whole.
Equal opportunity

Equal opportunity

As per APPtechnology Equal Opportunities Policy v2 May 2021

Pricing

Price
£600 to £1,150 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.