IRIS SOFTWARE LIMITED

IRIS BioStore Portal

IRIS BioStore Portal is a cloud-based cashless catering solution for schools and academies. It enables secure meal pre-ordering, online payments, MIFARE card and QR code authentication, offline till support, and real-time reporting. Designed for efficiency and compliance, it integrates with MIS systems, supports allergen management, and reduces administrative overhead.

Features

• Cashless Catering: Manage pre-orders, meals, online payments, and allowances.
• Authentication Options: Card and QR code for fast, secure access.
• Offline Till Support: Ensures continuity during network outages.
• Real-Time Reporting: Provides actionable insights for finance and compliance.
• Allergen Management: Protects pupil health and meets statutory requirements.
• Cloud Hosting: Hosted on secure UK-compliant infrastructure with full training.
• MAT-Friendly: Scalable architecture for centralised management across multiple schools.

Benefits

• Reduces administrative overhead for schools and trusts.
• Enhances security and efficiency in catering operations.
• Improves user experience for parents, pupils, and staff.
• Saves money by removing the need for bespoke hardware.
• Reduce food waste by managing meal selections in advance.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bidteam@iris.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

783235351734591

Contact

Bid Team
0344 225 1525
Bidteam@iris.co.uk

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Order management and orchestration
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: IRIS BioStore Portal offers a flexible cloud solution for cashless catering and identity management. It can work standalone or with PlusPay, ParentMail, School Spider, and Reach, enabling schools, academies, and MATs to combine payments, communication, and engagement tools for a complete, tailored digital ecosystem.
• Cloud deployment model: Public cloud
• Service constraints: The IRIS BioStore Portal is a cloud-based solution with no restrictions on hardware or maintenance. It runs through standard web browsers and works on common devices such as desktops, tablets, and iPads, removing the need for bespoke hardware or onsite servers. Maintenance is handled seamlessly in the cloud, ensuring minimal disruption and eliminating complex support requirements. This design provides flexibility, scalability, and cost efficiency without additional licensing or specialised equipment. Schools and trusts can deploy the portal easily, confident that there are no constraints related to hardware specifications or maintenance obligations.
• System requirements:
  • IRIS BioStore Portal is a cloud-based solution
  • No restrictions on hardware or maintenance.
  • Runs through standard web browsers and on common devices
  • Works on desktops, tablets, and iPads
  • No need for bespoke hardware or onsite servers.
  • Maintenance is handled seamlessly in the cloud.
  • Minimal disruption and eliminating complex support requirements.
  • Flexibility, scalability, and cost efficiency without additional licensing/specialised equipment.
  • Schools and trusts can deploy the portal easily and confidently
  • No constraints related to hardware specifications or maintenance obligations.

User support

• Email or online ticketing support: Yes
• Support response times: During opening hours (Monday - Friday, 8:30 - 17:00) we aim for a first response to tickets in the following: ; P1 tickets in under an hour; P2 tickets in under 2hours; P3 and P4 tickets in under 1 day.; ; We aim to answer phone calls in under 30 seconds.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: IRIS haven't done any chat testing with assistive technology users.
• Onsite support: Yes, at extra cost
• Support levels: We provide standard technical support which is free off charge and includes logging queries on the ticketing system. ; ; We are able to offer on site support which is chargeable on a daily basis through the professional services team. Or we can provide manage service options which are priced on application.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: Onboarding documents are issued to the customer to collect all necessary information for site configuration. This includes the site address, key contacts, system users, details of current services in use, and a product spreadsheet that must be completed. ; ; We are happy to offer advice on completion if required.; ; Once the completed documentation is received, the customer site is created and configured accordingly. ; ; The Onboarding team then provides available dates for:; ; Online training session via Microsoft Teams; Balance transfer activities; Go-liveday support; During the training session, the implementation team assists in building the customer site and delivers comprehensive guidance on core features and functionality.
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats:
  • Excel
  • Word
• End-of-contract data extraction: Pupil/guardian data is automatically synced from the customer MIS to the Biostore portal, so there’s no need to extract this data from the portal when a contract ends as the data in your MIS remains within your control throughout. ; ; Support can export the customer’s product information if required.
• End-of-contract process: Pupil/guardian data is automatically synced from the customer MIS to the Biostore portal, so there’s no need to extract this data from the portal when a contract ends as the data in your MIS remains within your control throughout. ; ; Support can export the customer’s product information if required.; ; All initial implementation costs, including training, balance transfers and go-live, is factored into the price of quote.; ; Any additional training will be chargeable.; ; At the end of the contract there is no charge.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: All documents are in standard formats (PDF/Excel), and accessible versions can be provided on request.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The Iris BioStore Portal service is fully responsive and designed to work seamlessly on mobile devices and via the web. Users access the same core functionality across platforms, including secure login, navigation, and key features. On mobile, the interface is optimised for smaller screens with simplified menus and touch-friendly controls, ensuring ease of use without losing functionality. Desktop users benefit from a larger layout, which allows more information to be displayed at once, ideal for detailed tasks. There are no differences in data access or capabilities—only layout adjustments to enhance usability on each device.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The BioStore Portal service interface is a cloud-based integration layer that connects school systems for cashless operations. It synchronises with MIS platforms to manage student data, meal allowances, and attendance in real time. Authentication is supported via MIFARE cards and QR codes, ensuring secure access. It handles transactions for online payments and meal pre-ordering while offering offline till functionality for uninterrupted service during network outages. The interface provides real-time dashboards for compliance, allergen management, and financial reporting. Delivered as a UK-compliant SaaS solution, it includes onboarding, training, and ongoing support, making it a scalable and reliable platform for schools.
• Accessibility standards: None or don’t know
• Description of accessibility: The UI meets many of the accessibility standards, but there are some gaps, particularly around keyboard navigation, that need to be addressed to be fully compliant. We are working towards this and expect to be fully compliant during 2026.
• Accessibility testing: None
• API: Yes
• What users can and can't do using the API: Customers cannot access as not Public API
• API documentation: No
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: IRIS BioStore Portal ensures uninterrupted performance through robust cloud architecture and resource management.; It operates in a scalable, multi-tenant environment with logical data separation, preventing one school’s heavy usage from affecting others. Elastic resource scaling in ISO 27001-certified UK data centres dynamically adjusts compute and storage during peak times. Load balancing distributes requests across servers, while high-availability architecture with failover guarantees continuity. Offline mode supports catering tills during connectivity issues, queuing transactions for later sync. Continuous performance monitoring and proactive alerts underpin SLAs for uptime and response times, ensuring reliability and resilience across all operations.

Analytics

• Service usage metrics: Yes
• Metrics types: Available on Request
• Reporting types: Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Customer data is automatically synced from the customer MIS to the Biostore portal, so there’s no need to extract this data from the portal when a contract ends.; ; Support can export the customer’s product information if required and this would be in CSV format.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: IRIS BioStore Portal – Availability Commitment; IRIS BioStore Portal guarantees 99% service availability, ensuring reliable access for all customers. This commitment is underpinned by a robust framework of policies, certifications, and operational controls. The Portal operates within ISO 27001:2022‑certified UK data centres, leveraging a multi‑tenant cloud architecture with logical separation of customer data and processes. High‑availability design includes load balancing, failover, and disaster recovery measures to maintain continuity during peak demand or unexpected events. Elastic resource scaling dynamically adjusts compute and storage capacity, while offline resilience ensures catering tills continue to function during network interruptions, with queued transactions syncing automatically once connectivity is restored.; Non‑Functional Requirements (NFRs) and Service Level Agreements (SLAs) define uptime and response targets, supported by proactive monitoring and capacity planning. The Customer Assurance and Hosting Security Statements detail business continuity, incident management, and redundancy practices, while network and acceptable use policies mitigate operational risks. Together, these measures provide a secure, resilient environment that meets stringent compliance standards and delivers consistent performance. Customers can trust IRIS BioStore Portal to maintain service integrity and meet contractual obligations, even during high‑load periods, safeguarding critical operations across education and catering environments.
• Approach to resilience: IRIS BioStore Portal is engineered for resilience to ensure uninterrupted service across education and catering environments. The platform runs in ISO 27001‑certified UK data centres using a scalable, multi‑tenant cloud architecture with logical separation of customer data and processes. Each customer operates within an isolated application layer, preventing performance degradation caused by other tenants. Elastic resource scaling dynamically adjusts compute and storage capacity during peak demand, while load balancing distributes requests across multiple servers to eliminate bottlenecks. High‑availability architecture with automatic failover safeguards continuity even if a node experiences issues. Offline resilience ensures catering tills remain operational during network or system latency; transactions queue locally and synchronise automatically when connectivity returns. Continuous performance monitoring, proactive alerts, and capacity planning underpin Service Level Agreements (SLAs), guaranteeing 99% availability. Combined with robust business continuity and disaster recovery measures, these controls deliver a secure, reliable environment that withstands high load and unexpected events. Customers benefit from consistent performance, compliance assurance, and operational continuity, making IRIS BioStore Portal a dependable solution for mission‑critical services.
• Outage reporting: IRIS BioStore Portal reports outages through a centralised and structured process. When an issue occurs, notifications are sent to designated contacts via email, ensuring rapid communication across affected organisations. while major incidents trigger escalation to support teams under defined SLAs.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is tightly controlled to minimise risk. Users are limited to read‑only access wherever possible, reducing the potential for unauthorised changes. Where elevated privileges are essential for troubleshooting or configuration, these are granted at the lowest possible level and only for the minimum time required. Temporary access is logged and monitored to ensure accountability and compliance. Role‑based access control (RBAC) enforces segregation of duties, while secure authentication protocols and audit trails provide full visibility of administrative actions. These measures collectively safeguard system integrity and protect sensitive data across all management and support environments.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials
• Information security policies and processes: IRIS has a policy in place for the acceptable use of email, instant messaging, and other electronic communications. No PII is permitted to be shared via email and can only be shared using the customer case management platform.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Change Management processes are in place to review and approve any changes made to products, environment, and infrastructure.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Automated software is in place to detect vulnerabilities in both the software and third-party dependencies.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Capacity is monitored automatically. Firewall access is logged and actively monitored. System administrator and system operator activities are logged, and the logs are protected and regularly reviewed.
• Incident management type: Supplier-defined controls
• Incident management approach: Our incident management process is formally outlined in our Information Security policy. Users are instructed to report any actual or suspected incidents to the internal service desk, where each case is reviewed by a member of the information security team. All reports, whether via phone, email, or live chat, are logged and tracked through to resolution.; ; Incidents are managed or escalated to the appropriate level of authority, up to and including board level when necessary. For major incidents, a detailed incident report is produced. For minor issues or cases found not to be incidents, direct feedback is provided to users.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bsi
• ISO/IEC 27001 accreditation date: Sunday 13 October 2024
• What the ISO/IEC 27001 doesn’t cover: Some regions where ISO is not the prevalent standard, for example North America, are not covered by our ISO Certifications and in those regions we have other assurance frameworks like SOC1 and SOC2.; ; Our Every HR is not actively ISO 27001 compliant but is working towards.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Bsi
• ISO 9001 accreditation date: Tuesday 21 January 2025
• What the ISO 9001 doesn’t cover: Some regions where ISO is not the prevalent standard, for example ; ; North America, are not covered by our ISO Certifications and in those regions we have other assurance frameworks like SOC1 and SOC2.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Foregenix Ltd
• PCI DSS accreditation date: Friday 4 April 2025
• What the PCI DSS doesn’t cover: Only our PayPlus environment is covered by our PCI certification. No sensitive payment card information is processed or stored in any IRIS environment and all processing activities are outsourced.
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 2896d6f0-b1c8-4f71-8256-596356f682e0
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bidteam@iris.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.