Skip to main content

Help us improve the Digital Marketplace - send your feedback

Cloud Cover IT Limited

Check it- Building Compliance into your Business Processes

check it is a solution to enhance collaboration, consistency,
and productivity within organisations.
Enabling users to create templated checklists for processes such as onboarding and training, check it ensures process is followed consistently and progress is visible to all. Developed for Teams,checklists can be shared through chats, groups and channels.

Features

  • Create one-off and templated Checklists
  • Share and manage all company Templates
  • Build tasks and sub-tasks into Templates
  • Individuals can see who completed tasks
  • Shareable with external collaboration
  • Checklist Auditing and Reporting
  • AI Integration for standard Checklists

Benefits

  • Enabling users to create and share collaborative Checklists
  • Fully integrated in Teams
  • Accessible on Mobile and Desktop
  • Collaborate on Checklists
  • Create shareable templates for standard Business Processes

Pricing

£15 to £125 an instance a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lance@flyte.cloud. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 8 4 7 8 5 0 6 1 6 6 6 1 7 5

Contact

Cloud Cover IT Limited Lance Gauld
Telephone: 07768 444498
Email: lance@flyte.cloud

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Microsoft 365 Modules CCIT Applications
Cloud deployment model
Public cloud
Service constraints
Subject to Microsoft ongoing maintenance and upgrading Schedule
System requirements
  • Access to internet
  • Microsoft 365 Licencing
  • Other requirements are Project Specific

User support

Email or online ticketing support
Email or online ticketing
Support response times
As standard, we respond within 4 hours Monday to Friday and can extend this cover by contract with the client where requested
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
We are currently enhancing our web chat to be more inclusive for assistive technology users
Onsite support
Yes, at extra cost
Support levels
Support is provided by cloud support engineers who can access clients systems remotely to solve any SharePoint issues. Cost of support is tailored individually to each client and their IT needs. We can offer many support routes including 24 hour , onsite workers and Emergency
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Available on Microsoft Teams store and Appsource- check it is a self-service product which can be downloaded by any user who has access to Microsoft Teams.

Offered with a 30-Day Free Trial, the full solution can be tested and explored by the wider team before committing to a paid plan.

Support is offered by the Flyte team and accessed through the in-app issue reporting functions.

App links directly to Azure AD and can be subscribed to using existing Azure Subscriptions where applicable.

Unlock all features with a paid plan.
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
The Data is owned by the client and the end of project extraction of such data will be agreed at the start of the project with the client
End-of-contract process
The project plan at the start of project will outline the plan for the end of project and what responsibilities and expectations are expected on both sides

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The functionality is very similar between desktop and mobile apps
Service interface
No
User support accessibility
WCAG 2.1 AA or EN 301 549
API
Yes
What users can and can't do using the API
Each API will differ to the requirements of the particular client
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
We can enable customisation with suitable admin personnel at a cost

Scaling

Independence of resources
Microsoft platform has a huge capacity so our client base are never in competition for the use of services. The biggest restraint on clients is the speed of their individual internet access.

Analytics

Service usage metrics
Yes
Metrics types
We will specify all the metrics in the customer documentation at the start of the project
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
This will be laid out in the projects plan we will work with the client to accommodate most requirements but can include most of the Microsoft stack of products
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • Excel
  • Word
  • Teams
  • Power BI
  • Microsoft 365
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • Teams
  • Microsoft 365
  • Sharepoint
  • Word
  • Excel

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
As per Microsoft Data Center / Azure / In-tune licence agreement
Approach to resilience
As per Microsoft Data Center, resilience spread across at least three data centers.
Outage reporting
As per Microsoft 365 portal

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Username or password
Access restrictions in management interfaces and support channels
Flyte provides user access control to Flyte services, APIs and specific resources. Other controls include time, originating IP address, SSL use, and whether users authenticated via MFA devices. API calls to launch/terminate instances, change firewalls, and perform other functions are signed by customers’ Amazon Secret Access Key (either the root Flyte Account’s Secret Access Key or the Secret Access key of a user created with Flyte IAM). Amazon EC2 API calls cannot be made on customers’ behalf without access to customers’ Secret Access Key. API calls can be encrypted with TLS/SSL for confidentiality and customers can use TLS/SSL-protected API endpoints.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Centre
ISO/IEC 27001 accreditation date
06/06/2022
What the ISO/IEC 27001 doesn’t cover
None
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We have a detailed policy with responsible personnel within the organisation who are maintaining and reporting on governance
Information security policies and processes
Flyte implements formal, documented policies and procedures that provide guidance for operations and information security within the organisation. Policies address purpose, scope, roles, responsibilities and management commitment. Employees maintain policies in a centralised and accessible location. Flyte is responsible for familiarizing employees with the Flyte security policies. Flyte has established information security functions that are aligned with defined structure, reporting lines, and responsibilities. Leadership involvement provides clear direction and visible support for security initiatives. Policies are approved by Flyte leadership at least annually or following a significant change to the Flyte environment

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Changes to Flyte services and features follow secure software development practices, including security risk reviews prior to launch. Developer access to production environments is via explicit access system requests, subject to owner review and authorisation. Teams set bespoke change management standards per service, underpinned by standard Flyte guidelines. All production environment changes are reviewed, tested and approved. Stages include design, documentation, implementation (including rollback procedures), testing (non-production environment), peer to peer review (business impact/technical rigour/code), final approval by authorised party. Emergency changes follow Flyte incident response procedures. Exceptions to change management processes are documented and escalated to Flyte management.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Flyte Security performs vulnerability scans on the host operating system, web applications, and databases in the Flyte environment. Approved 3rd party vendors conduct external assessments (minimum frequency: quarterly). Identified vulnerabilities are monitored and evaluated. Countermeasures are designed and implemented to neutralize known/newly identified vulnerabilities.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Flyte deploys (pan environmental) monitoring devices to collect information on unauthorized intrusion attempts, usage abuse. network/application bandwidth usage. Devices monitor: • Port scanning attacks • Usage (CPU, processes, disk utilization, swap rates, software-error generated losses) • Application metrics • Unauthorized connection attempts Near real-time alerts flag potential compromises based on Flyte Service/Security Team- set thresholds. Requests to Flyte KMS are logged and visible via account’s Flyte CloudTrail Amazon S3 bucket. Logs provide request information, which CMK, and identify the Flyte resource protected through the CMK use. Log events are visible to customers after turning on Flyte CloudTrail in their account.
Incident management type
Supplier-defined controls
Incident management approach
Flyte adopts a three-phased approach to manage incidents: 1. Activation and Notification Phase 2. Recovery Phase 3. Reconstitution Phase To ensure the effectiveness of the Flyte Incident Management plan, Flyte conducts incident response testing, providing excellent coverage for the discovery of defects and failure modes as well as testing the systems for potential customer impact. The Incident Response Test Plan is executed annually, in conjunction with the Incident Response plan. It includes multiple scenarios, potential vectors of attack, the inclusion of the systems integrator in reporting and coordination and varying reporting/detection avenues.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

We recognise the significant carbon impact of both our activities and our sector. Flyte is a part of the Net Zero Scot community has signed the pledge to work towards Net Zero by 2030. We are actively engaged in developing low carbon Managed Service IT solutions for our clients. Within our own operations, we have policies to ensure recycling best practice is applied both to our own waste and to equipment which we play a part in decommissioning.

Covid-19 recovery

Flyte has been at the centre of enabling Public Sector, Businesses and 3rd sector organisations to effectively transition to home working and then on to hybrid working. We worked closely with InnovateUK to create new VPN solutions for organisations and continue to develop a range of solutions which use technology to connect flexible workforces.

Tackling economic inequality

One of our core values is to provide work and training opportunities for all. Flyte is based in the east end of Glasgow in an area. In the Index of Multiple Deprivation (IMD) statistics, this area ranks in the lowest 22% of areas in Scotland and has many social challenges. Income deprivation ranks in the bottom 25% in Scotland. We actively seek to create high value jobs in the area with roles at all levels from Apprentices through to senior engineers. All of our staff are paid at least Living wage and we are signed up to pledges on employee rights both with Glasgow City Council and, at a Global Level with Microsoft. We also actively work with a number of charities working across Glasgow to provide IT assistance.

Equal opportunity

Flyte is committed to eliminating discrimination and encouraging diversity within our workplace. Our aim is that the workforce will be truly representative of all sections of society and each person feels respected and able to give their best.
To that end the purpose of this policy is to provide equality and fairness for all who work with us or are in partnership with us and not to discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, disability, sexual orientation, religion or belief, age, pregnancy, class or social background or political belief. We oppose all forms of unlawful and unfair discrimination.

Wellbeing

Flyte is committed to the wellbeing of our team and extended family. We have developed a range of flexible working and wellbeing policies across our team and pride ourselves on being a good employer in this respect. Changes to work for everyone have highlighted the role that technology can play in connecting people and encouraging wellbeing across extended work teams. We have engaged with this fully and have worked in collaboration with Microsoft to develop wellbeing toolkits to compliment the Microsoft Viva solution. Gauge.IT is a fully anonymised employee feedback tool which allows work teams to engage on how they are feeling about their work environment and is central to our commitment to making wellbeing in the workplace a priority.

Pricing

Price
£15 to £125 an instance a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
We offer a 30-Day Free trial on check it
Link to free trial
https://appsource.microsoft.com/en-GB/product/office/WA200003604?tab=Overview

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lance@flyte.cloud. Tell them what format you need. It will help if you say what assistive technology you use.