PFI Platform Software System

CURSHAW’s PFI Platform Software is a cloud based CAFM solution that overcomes challenges faced in baselining contract performance, providing a visual representation of a data-driven, systems automated assessment of your contract against a standard and benchmark of what good looks like. It includes Contract Management Software, supported by PFI experts.


  • Single page view (dashboard) of contractual compliance and operational performance
  • Click navigation of headline measures with admin and performance data
  • Root cause and trend analysis of performance and CAFM data
  • Remedial actions register based on ‘RAG’ status of dashboard measures
  • Relevant contractual provisions viewable alongside each dashboard measure
  • Electronic, searchable version of the contract
  • Pop-up definitions of all the defined terms in document
  • Pin-point clause-to-clause navigation
  • Contracts that are fully up-to-date on screen
  • Transformational ability to identify and manage contractual / statutory obligations


  • Provides clear, auditable, understanding of contractual compliance and problem areas
  • Provides clear understanding of operational performance and required improvement
  • Provides value for money insight
  • Data supported, transparent contract assessment by reference to benchmark standard
  • ‘RAG’ statuses drive service improvement through understanding of what works
  • Enables assessment of key contract management enablers for all parties
  • Overall contract performance view facilitates stakeholders and oversight bodies briefings
  • Presentation layer enables root cause and data trend analysis
  • Transformational improvement in contract management / compliance
  • Powerful extraction and task management of 000's of contractual promises


£1 to £1,000 a licence a month

  • Education pricing available
  • Free trial available

Service documents

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G-Cloud 13

Service ID

7 8 8 4 5 0 4 0 3 7 2 3 4 6 7


CURSHAW LIMITED Kseniya Shuturminska
Telephone: +447464305820

Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
There are negligible service constraints. Routine maintenance is done on parallel servers and production server downtime is very rare, and for very short periods. Notice is provided in advance.
System requirements
  • Licensed users only
  • Internet Connection (However, can also be accessed offline)

User support

Email or online ticketing support
Yes, at extra cost
Support response times
To be confirmed with the buying organisation.
User can manage status and priority of support tickets
Phone support
Web chat support
Onsite support
Support levels
Email. Additions to be confirmed with the buying organisation.
Support available to third parties

Onboarding and offboarding

Getting started
To be confirmed with the buying organisation.
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
A data download can be provided.
End-of-contract process
At the end of the contract, user access is terminated. The only cost at the end of the contract is the cost of data download, if desired.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Designed for use on mobile devices
Service interface
User support accessibility
WCAG 2.1 A
What users can and can't do using the API
To be confirmed with the buying organisation.
API documentation
API sandbox or test environment
Customisation available
Description of customisation
Customers will be able to customise some items per organisation and per project as per the below list: Dashboard Measures, Logos, Colour schemes, Terminology and labelling, Checklists, Forms, Workflows.


Independence of resources
Sufficient capacity is built into the service for a multitude of users to be accessing the service without impacting performance for other users. The system design allows rapid expansion of capacity as required.


Service usage metrics
Metrics types
Headline Operational and Management measures. Reports include various collations and filtered reports of logins, substantive hits, searches, defined terms and clause link hits, etc.
Reporting types
Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
To be confirmed with the buying organisation.
Data export formats
  • CSV
  • Other
Other data export formats
  • XLS
  • PDF
  • XML
Data import formats
  • CSV
  • Other
Other data import formats
  • All Microsoft Office Formats
  • .pdf
  • Database Transfer (SQL or other)
  • 3D Model Files (.rvt , .ifc , .nwd , etc.)

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
99% guaranteed up-time outside of planned improvements / upgrades.
Approach to resilience
Available on request.
Outage reporting
1. News alerts via user dashboard. 2. Emails.

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
We restrict access with role-based permission system.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
To be confirmed with the buying organisation.
Information security policies and processes
We follow ISO 27001 security policies and processes, reporting via Country Heads, CDO and CTO to the ISMS Officer, ISMS Steering Committee and to the CEO.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Change management is carried out in accordance with the A03 IT Procedures for change management as part of our ISO 27001 processes and procedures.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
An identification and escalation process deals with the assessment of potential threats to the Service. Depending on severity, patches are rapidly deployed. For normal lower level threats, patches are included in the regular 6 weekly sprints. Information on potential threats come via a number of structured internal and external sources and reviews.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We continually monitor the service for attack, misuse and malfunction. We respond via our ISO 27001 processes and procedures, which both deal with the attack or malfunction, and communicate as appropriate throughout the company and externally to users.
Incident management type
Supplier-defined controls
Incident management approach
We follow our ISO 27001 processes and procedures for Incident Management. Incidents are reported into a incident management system, and reports are monitored regularly by management. A root cause analysis is performed for all incidents and form part of the continual improvement process.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks

Social Value

Fighting climate change

Fighting climate change

Slowing down and reducing climate change is close to our hearts. The hearts of our founders and our staff. We help the fight against climate change by: spreading the word, reducing our transportation and taking greener methods, working locally where we can, reducing our power use and respecting and protecting green spaces.
Covid-19 recovery

Covid-19 recovery

The Covid-19 Pandemic has resulted in huge health, social and economic problems. We have implemented measures to help with the recovery. They include: re-opening our central office whilst ensuring staff and visitors are safe, maximising the potential of all our people through setting realistic objectives, identifying potential legal issues, and learning lessons from others.
Tackling economic inequality

Tackling economic inequality

My wording for Economic inequality - Tackling economic inequality is a role for all organisations, regardless of size, reputation and service provision. As a small to medium sized enterprise we acknowledge our role in this by: adhering to prompt payment, ensuring we have a diverse supply base, Investing in education and development, creating jobs, and reducing barriers for all
Equal opportunity

Equal opportunity

We know all types are needed and as such we are an equal opportunity employer and are committed to diversity and inclusion in the workplace. This includes but is not limited to Gender Equality, Gender Identity, Sexual Equality, Political Equality, Racial Equality, Economic Equality, Religious Equality, Social Equality, Cognitive Diversity, Neuro Variation and Values Based Inclusion.


As a people centred organisation we invest in the mental, physical, emotional, social and economic health of our staff. This covers activities such as value-based leadership, ethical standards, employee voice, healthy eating, physical activities, fair pay and pension offerings.


£1 to £1,000 a licence a month
Discount for educational organisations
Free trial available
Description of free trial
To be confirmed with the buying organisation.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.