DYNAMIC VISUAL TECHNOLOGIES LIMITED

User Experience Design / UX Design

Our team of UX specialists and designers use design thinking to create intuitive and engaging user experiences for web and mobile applications. We prioritize user needs and leverage the right tools and technologies to ensure high performance, and provide ongoing support and maintenance.

Features

• Intuitive user journeys for optimum experience.
• UX-focused wireframes for effective design.
• Design concepts aligned with user needs.
• Cloud-based research and testing tools.
• UX-focused digital brand extension
• Requirement gathering for user experience.
• Options assessment with user experience in mind.
• Customer experience mapping for UX.
• Native iOS and Android app development.
• Multi-platform hybrid apps with React Native and Ionic.

Benefits

• User-centered design for optimal experience
• Seamless UX across all devices
• Consistent branding for positive communication
• Objective requirements gathered from user sessions
• Baseline for future UX roadmap development
• Performance driven by clear UX pathways
• Superior customer experience guaranteed
• Cost optimization without compromising quality
• Enhanced delivery quality with managed services
• Efficient outcomes with carefully considered UX design

£350.00 to £950.00 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jbramsden@dvt.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

792089335921261

Contact

Jason Bramsden
020 3422 3400
jbramsden@dvt.co.uk

Planning

• Planning service: Yes
• How the planning service works: At DVT, we build better organizations by offering our clients digital solutions that are based on consumer insights, data, and user experience. We adhere to SMART objectives and the GDS Digital Vision, Professional Standards, and Evaluation Framework. Our team is experienced and committed to delivering on time, on budget, and on brief. We are certified in Cyber Essentials and ISO 27001, which means we provide secure services for matters of public interest.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We will support your teams during web implementation projects. We'll identify areas where our project can help bring about changes, discuss training program outcomes, and collaborate with key figures in your organization to ensure expectations are met. We will work together to establish a successful training program owned by your organization.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: To be provided

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We offer SLA- and KPI-backed support solutions for cloud hosting and software services. Our approach combines agile and traditional practices to meet clients' needs optimally.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: No
• Web chat support: No
• Support levels: 1. Basic Support: Provides essential assistance during business hours. Includes access to documentation and community forums. Ideal for clients seeking self-help resources or general inquiries. Standard Support: Faster response times and extended coverage (often 24/7). Includes phone and email support. Helps with critical incidents and bug fixes. Premium Support: Dedicated technical account managers (TAMs) provide personalized assistance. Proactive monitoring and priority handling for critical issues. Suited for large enterprises or mission-critical projects. Enterprise Support: Custom SLAs, on-site assistance, and strategic guidance. Direct access to senior engineers and architects. Tailored for Fortune 500 companies or unique project requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QAS International
• ISO/IEC 27001 accreditation date: 27/06/2022
• What the ISO/IEC 27001 doesn’t cover: Control 14.2.7
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISTQB

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  DVT’S commitment to having a positive impact on society is an enduring one. We believe we have a responsibility to our communities, both those we work in and beyond, to help fight climate change.; ; We are determined to become a low carbon business. Our single, virtual London office has achieved the ‘GOOD’ rating under BREEAM, the world’s foremost environmental rating system for buildings. We have made a worldwide, science-based commitment, by decarbonising our operations and supply chain; embedding ESG-related factors across our work; championing non-financial reporting practices, and collaborating with businesses, policymakers and accelerate the transition to net zero.; ; Our adherence to ISO14001 Environmental Management Standards, coupled with our Carbon Reduction Plan commitment to achieve net zero emissions by 2030, is supported by initiatives/policies such as:; •hybrid working model and provision of tools for staff to work from anywhere; creating a sustainable balance between working remotely, in offices and on client sites; •supporting green transport options; cycle to work scheme; •providing locally-based consultants, minimising travel; •reducing paper usage, managing/storing documents electronically and controlling the use of print; •eliminating corporate use of single-used plastics; •using MS teams for company and client meetings; •partnering with local businesses to engage local resources in contract delivery; •promote the benefits of engaging local people and local suppliers through our supply chain; ; Promote environmental volunteering opportunities, our employees can volunteer with environmental charities of their choice.

  Tackling economic inequality

  We believe that we have a responsibility to our communities, both those we work in and beyond to help reduce inequality, raise aspirations and promote social and digital inclusion.; ; We provide long standing support for communities across the UK and South Africa, by sharing resources and skills through volunteering, fundraising and in-kind support. Our ethos is to promote social inclusion and sustainable development by supporting charities and partnering with a social partner/s. ; ; Our robust, diverse local ecosystem is strongly focused on improving local economies and providing access to knowledge/skills for local people/business; meaning less money and skills leave the local community/economy. ; We:; •work in partnership with local businesses, purchasing of resources required to fulfil the contract locally, through SMEs with a registered local footprint.; •promote the benefits of engaging local people and suppliers through our supply chain, challenging negative preconceptions, removing barriers.; •champion SMEs and micro-businesses, in partnership with the local Chambers/Local Enterprise Partnerships/VSCE infrastructures.; •will sign up to Social Enterprise UK’s Buy Social initiative.; •work with our supply chain to raise awareness, knowledge of modern slavery, fair working practices and encourage them to adopt best practice; we’ll include modern salary, fair payment terms and code of ethics in our supplier onboarding process, with regular progress, audit performance updates

  Equal opportunity

  DVT has a core focus on ensuring Diversity, Equality and Inclusion (DE&I) throughout our working practices:; •All colleagues complete DE&I training in respect of internal working practices/services; •Use various recruitment techniques to attract diverse candidates; posting jobs with clear qualifications/skill needs; avoiding language which might dissuade candidates from minority backgrounds; using several CV-assessors to avoid bias.; •Offer skills development/job creation opportunities to attract candidates from diverse backgrounds; apprenticeship schemes, retraining/upskilling initiatives, internal qualifications attainment, employment coaching/mentoring.; •Offer flexible working to accommodate parental responsibilities, disabilities, religious/cultural requirements.; •We report on the gender composition of our workforce and pay is set by role, not gender.; •Our staff demographic: 29% Female and 71% Male. 29% Black, 10% Asian, 6% Mixed and 43% white. 1% with Disabilities. ; ; Our accreditations include: ; We’ve zero tolerance to slavery and human trafficking and employ systems in our business/supply chain to:; •Identify, assess and monitor potential risks of slavery and human trafficking; •Mitigate/resolve identified risk; •Protect whistle-blowers; Our dedicated Delivery Assurance and Support Team ensure all partners/sub-contractors sign up to and comply with our Anti-Slavery & Human Trafficking Policy. We exercise rights of audit to ensure we enforce the policy.

  Wellbeing

  We publish both our long and short term targets for our wellbeing programme, and report on progress in our Annual Report and Non-financial scorecard, which is externally assured.; ; We have a global wellbeing approach which includes the provision of resources and support to improve physical, emotional and mental health and wellbeing.; ; For this service, we will:; ; Deliver wellbeing sessions for Black colleagues, launched as part of our commitment to the Black Lives matter movement.; ; Support the wellbeing of our LGBTQIA+ community UK employee inclusive network for LGBTQ+ people, allies and supporters.; ; Provide workplace adjustments for colleagues who have a disability or long-term condition in relation to all aspects of employment.; ; Design and deliver a comprehensive mental health and wellbeing plan with initiatives that include mental health first aider training, a DE&I outreach programme and facilitating Wellbeing for Women workshops.; ; Provide resources and tools to help our staff develop wellbeing skills, as well as building their resilience and performance. This includes a digital fitness app which is available to all our employees, as well as their family, friends and the wider community.; ; Create an environment that allows open conversations around mental health, align with our mental health advocates network, a group of directors and partners who have experience of mental health problems and who will listen and signpost to the right support.

Pricing

• Price: £350.00 to £950.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jbramsden@dvt.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.