DataSparQ Limited

Datasparq Data Platform Services

Delivering consulting services and solutions based on industry leading cloud data platforms with front end reporting solutions and data science for enhanced analytics. Project Management, Requirements Analysis, Design and Architecture, Development, Implementation, Hosting and/or Deployment, Training / Coaching, Service Management, Help Desk / Support.

Features

• Volume, Velocity and Variety
• Speed of implementation
• Ability to support change
• Store, process and present large volumes of data
• Manage all class structured, semi structured and unstructured data
• Manage latency within data flows from batch to real time

Benefits

• Hybrid, on-premise and cloud solutions
• Elastic compute
• Scalable platform

£700 to £2,350 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tom.nicholls@datasparq.ai. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

792692513334825

Contact

Tom Nicholls
07824545333
tom.nicholls@datasparq.ai

Planning

• Planning service: Yes
• How the planning service works: Datasparq has extensive experience of working at Executive level within our clients to help companies define and deliver data and analytics strategies. Our approach is one that has given our clients a clear understanding of how data and analytics can help them achieve their strategic goals and a roadmap for achieving this. Datasparq's approach is based on the following key areas: Understanding strategic objectives, Business process review, Review existing BI technical architecture, Future vision, Application development roadmap, Data ownership / integrity and maintenance, Business as usual – support considerations and Implementation roadmap.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Using Datasparq's referenced and proven data platform architecture we are able to quickly stand up an environment that speeds up the time to value.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Datasparq has dedicated Quality Assurance capability that can advise and implement a test strategy appropriate to the solution.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide a managed service function for ongoing support and management of our data platform solutions.

Service scope

• Service constraints: Specific service constraints will be agreed at initial engagement, however typically no maintenance or modification to developed solutions shall be undertaken without direct approval from the customer. Full and extensive customisation will be accommodated within the constraints of the project in terms of budget, time and resource. If operationally necessary, any scheduled modifications and enhancements to developed solutions will be undertaken outside of typically working hours or in scheduled system downtime.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times are customised to the client's needs and based upon the priority of the incident raised
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: Datasparq provides a tailored service level agreement based upon the client need and the service that requires support. The service level can cover the response time for human responses to incidents, queries or questions and the availability of the system. Datasparq service management provides a service delivery manager and periodic service reviews to assess service performance.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI Group
• ISO/IEC 27001 accreditation date: 21/05/2021
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Datasparq is an equal opportunity employer with an active Diversity and Inclusion working group led by individuals from within the business across all functions.

Pricing

• Price: £700 to £2,350 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tom.nicholls@datasparq.ai. Tell them what format you need. It will help if you say what assistive technology you use.