Bridgeall Limited

Windows 7 & Windows Server 2008 migration service

After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7. Support will also end for Windows Server 2008.
Bridgeall delivers a complete implementation and migration service to help you transition to Windows 10 from Windows 7 and Windows Server 2008 to Azure.

Features

• Windows 7 to Windows 11 upgrade managed service
• Application compatibility assessment
• User and User Data Migration from Windows 7
• Mobile Device Strategy
• Connect with a trusted Microsoft Gold Partner
• Office readiness toolkit
• Windows Server 2008 to Azure
• Microsoft certified Azure and Windows consultants
• a leading Microsoft gold partner for Windows and Azure

Benefits

• Expert advice from a Gold partner providing up-to-date Microsoft technology
• Save time & money
• Become more agile and efficient
• Utilise the latest Microsoft technology
• Windows 7 upgrade improves security
• Windows Server 2008 upgrade improves security
• Save money on Windows Server licenses in Azure

£450 to £1,650 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bridgeall.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

793802294928029

Contact

Andrew Hart
01412126400
tenders@bridgeall.com

Planning

• Planning service: Yes
• How the planning service works: Our consultants will undertake an assessment workshop with the client to understand the current and future IT landscape . ; Our consultants will present a final IT Audit and and Strategy report with a proposed IT roadmap for the move to Windows 10.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Windows 7

Training

• Training service provided: Yes
• How the training service works: On premise, or classroom at our offices, or remotely
• Training is tied to specific services: Yes
• Services the training service works with:
  • Cloud Hosting IaaS, PaaS, SaaS
  • Software Services

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: One of our Prince 2 Project Managers and our Cloud Operations Manager will undertake a workshop with the customer. Ascertain the business and technical requirements, Agree, Scope and cost the requirements, PID, with Commercial wrap and agree a Contract. Bridgeall can either deliver the service completely using our resources, or work on the basis of a joint customer/Bridgeall team to deploy.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • IaaS
  • PaaS
  • SaaS

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We work with our clients to provide custom solutions for users to migrate to the new Windows 10 service. ; ; Administrators are trained to administer, monitor, report and implement changes and how to invoke back-up etc. ; ; Documentation will be provided covering the design, security and data management of the environment.; ; We are ISO9001 Quality assured for infrastructure, Operations and Software Support - we would set up a Test environment for the customer, and test the performance against the application or infrastructure, agree the outcomes, and throttle back or forward the Cloud environment to meet the customers requirements and SLA's. ; ; The Microsoft Azure Cloud built in Operations Management function allows the customer or Bridgeall to change the IaaS, PaaS, SaaS simply and easily on a daily bases.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Through our ITIL service desk, as a Microsoft Azure Partner

Service scope

• Service constraints: Our Windows 7 and Windows Server 2008 migration service has no known constraints.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Average 15 minutes. M-F 9-5pm
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: Fair Start Scotland/DWP
• Support levels: • Azure services are available 24 x 7; • 99.9% availability; • SLA’s can be tailored and agreed to customer requirements, and flexed on a daily bases, as business requirements dictate

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QEC
• ISO/IEC 27001 accreditation date: 10 May 2021
• What the ISO/IEC 27001 doesn’t cover: This certificate is valid for the following scope of operations. Statement of Applicability: SOA v3, 01.01.2020The provision of IT consultancy, the design, development, delivery and support of software and information systems. The provision of technical experts on customer projects.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISO 9001

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Wellbeing

  Fighting climate change

  Bridgeall is committed to achieving net zero CO2e emissions. We have appropriate steps to measure our CO2 emissions and take into consideration changing business circumstances, an evolving supplier landscape and flexible employee working habits to refine emissions figures and targets on an ongoing basis. We regularly review and, when necessary, update carbon reduction and environmental initiatives to continue progress towards net zero. We are committed to monitoring and reducing our environmental impact through measures like reducing energy use at our premises and for business travel, reusing and recycling materials, and considering environmental factors when purchasing. Our office segregates waste for recycling through William Tracey Group. We also comply with the ISO14001 standard for environmental management systems.; Our senior management team regularly meet to discuss targets for reducing energy consumption and our carbon footprint in delivery. Our staff primarily work from home, reducing commuting impact by 60% compared to pre-Covid. We encourage public transport for client site visits.; Through our waste partner, we fully recycle redundant hardware per best practice from Zero Waste Scotland and SEPA. We utilise specialist recycling to collect and process IT waste compliantly with WEEE regulations. Hard drives undergo secure NSA-approved destruction or UK government NCSC certified data erasure.; Our use of cloud computing provides significant energy savings through reduced hardware needs. We have extended server lifespans by repurposing older models, reducing new server purchases by 80% over 3 years. Virtualised Cloud/Virtual Desktop PCs will extend desktop/laptop lifespans also.; We extensively utilise Microsoft's Azure Cloud for our service delivery. Microsoft has committed to 100% renewable energy by 2025, being water-positive by 2030, zero waste certification by 2030, and net zero deforestation from new construction.

  Wellbeing

  Bridgeall firmly believes in supporting the health and wellbeing of our employees and the wider community. We have robust policies and initiatives in place to promote physical, mental, and emotional wellness.; Our comprehensive health and wellbeing policies encompass various aspects such as mental health support, stress management, work-life balance, and access to resources. These policies undergo regular reviews to align with best practices and evolving needs. We actively promote a culture of openness and support through regular communications highlighting available resources, wellness events, relaxation techniques, and tips for maintaining a healthy work-life balance.; Mental health is a key priority for Bridgeall. We have a dedicated intranet site serving as a central hub for mental health resources, information, and support services. Employees can access articles, guidance, and tools to enhance their mental wellbeing. Additionally, some select staff are trained Mental Health First Aiders who can provide a confidential listening ear and suggest appropriate support options when needed.; Bridgeall encourages a healthy work-life balance through flexible work arrangements, enabling employees to strike an equilibrium between professional commitments and personal lives. We conduct training and awareness programmes to equip our team with knowledge and strategies for self-care and overall wellbeing.; Extending our commitment beyond our workforce, Bridgeall actively supports community engagement and integration. Our approach is flexible and responsive, supporting community-led initiatives that align with our values and objectives.; Bridgeall believes in continuous improvement and collaboration. We are dedicated to sharing our experiences, evaluating outcomes, identifying areas of success, and exploring opportunities to grow and enhance our health and wellbeing initiatives for the greatest impact on the communities we serve.

Pricing

• Price: £450 to £1,650 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bridgeall.com. Tell them what format you need. It will help if you say what assistive technology you use.