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FUSIONAIX TECHNOLOGIES LTD

fusionAIx Pega Implementation Services

fusionAIx is a Pega Authorised Partner and an expert in Digital Transformation using Pega Low-Code and Digital Process Automation platform. We specialise in Pega Constellation, BA driven fusion development, business outcome based agile delivery, providing solutions for UI/UX, Business Operations, Legacy Modernisation, Case Management and CRM

Features

  • Consulting & Implementation Services for DPA & Customer Service
  • Pega application delivery including upgrades and cloud migration
  • No cost DX component library for Pega Constellation services
  • Setup Pega Center of Excellence and governance structure
  • Flexible delivery models - Onsite, Offshore and Hybrid
  • Implementation of automated testing using Selenium
  • Functional and User Testing Services
  • Continuous Implementation/Continuous Deployment (CI/CD)
  • Right blend of resources with Pega & React knowledge
  • Channel agnostic implementation using AppStudio, SDK and OOTB patterns

Benefits

  • Business outcomes achieved 3x times faster
  • High Performance/High Availability solutions with no scheduled downtime
  • Fusion development with business SMEs

Pricing

£200 to £1,150 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@fusionaix.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 9 4 0 0 3 9 2 0 3 4 0 1 1 2

Contact

FUSIONAIX TECHNOLOGIES LTD Ravi Padwal
Telephone: 07424685945
Email: contact@fusionaix.com

Planning

Planning service
Yes
How the planning service works
FusionAIx provides end-to-end services spanning 4 phases - Discovery, Implementation, Warranty and support. Outcome of discovery is architecture design alignment, backlog ready for the first 2 Sprints and infra setup. Implementation phase involves delivery of backlog items in an iterative milestone-based mode in 2/3 week Sprints. The outcome of Implementation phase is an agreed scope of work. Warranty will be provided for 4 weeks and Support will be provided based on an agreed support agreement.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Pega Infinity Platform
  • Pega Cloud
  • Pega Constellation
  • Amazon Web Services (AWS)
  • Microsoft Azure Cloud
  • React frontend
  • DevOps

Training

Training service provided
Yes
How the training service works
FusionAIx provides focused training on Pega Constellation. We offer Pega Constellation Bootcamp (3-week on-the-job training), Custom DX Component training (2-week program), and Constellation hackathon focused on business design and Pega App Studio authoring.
Training is tied to specific services
Yes
Services the training service works with
Pega Constellation

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
FusionAIx team has extensive experience in cloud setup migration services. Capacity planning is done on the basis of detailed analysis of non-functional requirements with the gap analysis of baseline and To-Be environments. Design alignment and considerations will be outlined for deploying an application to the new environment. Implementation of the new design is carried along with data migration. Automation scripts are used for migration if required.
fusionAIx is one of the very few vendors selected for working along with Pega on their Modernisation Assistant tool used for migrating the traditional applications to Pega Constellation.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
FusionAIx's Quality Assurance (QA) services include both automation and manual testing. Our services include a detailed test strategy plan and execution outlining planning, scripting and execution. fusionAIx offers both functional and non-functional testing along with automation testing using Selenium, Tosca and other frameworks.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
FusionAIx's Managed Services G-Cloud 14 support services include Level 1-4 support 24*7 for 365 days. Additionally, fusionAIx offers, release management, platform upgrades and the ability to delivery change requests and projects

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Support levels are dependent on the service contract that is mutually agreed upon by both parties.

Level 1 - first point of contact for the customer to resolve basic issues and periodic health monitoring
Level 2 - to deal with more in-depth issues that prevent users from performing their tasks
level 3 - to deal with crisis issues with potentially serious consequences and also involves minor application enhancements

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Tackling economic inequality
  • Equal opportunity

Tackling economic inequality

fusionAIx believes in economic equality and work towards reducing the gap in employment opportunities across different sections of the society. fusionAIx works with new businesses and aims to provide new employment opportunities.

Equal opportunity

fusionAIx provides an inclusive atmosphere where every individual gets equal opportunity to perform, get hired and progress. fusionAIx provides equal job opportunities and fairness for employees and job applicants and encourages people with different ages, religions, ethnicities, people with disabilities, and both men and women.

Pricing

Price
£200 to £1,150 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@fusionaix.com. Tell them what format you need. It will help if you say what assistive technology you use.