LEXISNEXIS RISK SOLUTIONS UK LIMITED

LexisNexis® Bridger Insight XG

Bridger Insight XG is a leading screening tool with over 3,000 active customers worldwide, designed to help organisations conduct customer screening, due diligence and comply with AML regulations within a single platform. WorldCompliance Database of heightened risk individuals and entities contains Sanctions and Enforcements, PEPs, Adverse Media and State-owned entities.

Features

• Simplify KYC & due diligence while accelerating account openings/transactions.
• Automated Anti-Money Laundering (AML) Screening.
• Mitigate Supplier onboarding risk for Anti-Bribery & Corruption (ABC) obligations.
• Access the most comprehensive collection of structured risk profiles.
• Effective payment screening to process ACH, SWIFT, ISO2022 and FedWire
• Automated workflow, archiving and reporting to maximise efficiency and traceability.
• API for integration with your existing internal systems.
• High performance processing of critical screening around the clock.
• Research an individual or business against global sanctions, enforcements lists.
• Perform screening against official watchlists,PEPs / SOEs structured adverse media.

Benefits

• Know your customers with global screening data coverage.
• Best-in-class matching technology intelligently reduces false positives.
• Ensure global compliance with a comprehensive collection of risk profiles
• Reduce remediation effort with false positive reduction.
• Strengthen compliance activities and protect against risk.
• Speed up account opening and transaction screenings.

£8,500 an instance a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kirsten.tedder@lexisnexisrisk.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

794708721306169

Contact

UK Enquiries
02920678555
kirsten.tedder@lexisnexisrisk.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: None
• System requirements:
  • Compatible browser
  • Valid licensed credentials

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 24/7 support is provided.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: N/A
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: The support service is available 24/7.; Our goal is to answer calls within 30 seconds with an abandon rate lower than 5%. With email responses, our goal is to respond within 2 hours.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Users are provided with documentation on how to Get Started. ; Training is available onsite or via webex.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Data is stored in line with Data Retention Policy and retained for legal, regulatory and audit purposes. Users have control over their own data.
• End-of-contract process: Data is retained in line with Data Retention Policy and access to the Service removed for users who no longer require to use the service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Web based portal is available for users to enter data for searching.
• Accessibility standards: None or don’t know
• Description of accessibility: Users enter search criteria for tracing of individuals or businesses and review the results presented.
• Accessibility testing: User testing?
• API: Yes
• What users can and can't do using the API: Bridger Insight XG offers two types of API calls. First, Bridger Insight XG offers published web services description language (WSDL) interfaces that accept XML calls over the simple object access protocol (SOAP). Second, Bridger Insight XG offers REST API that allows you to incorporate Bridger Insight XG functionality into your existing systems. Each request sends a JSON (JavaScript object notation) message with a method that defines the action to be performed.; ; Bridger Insight XG also offers Search, Account, Results, and List maintenance interfaces. The Results interface allows you to retrieve screening results from the platform.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The solution is configurable in a number of ways including:; -User roles and divisions are configurable to support your own business process and workflow requirements. ; -The solution can be configured to add your own Custom watchlists.; -The Accept List feature in Bridger Insight XG allows you to add entities that generated matches on the initial screen, but upon investigation by your organization were determined to be false positives, to one or more “Accept Lists".

Scaling

• Independence of resources: The solution is provided as a shared service. We regularly review capacity and performance to ensure all customers receive the service they require.

Analytics

• Service usage metrics: Yes
• Metrics types: Service KPIs can be provided on request.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: The prebuilt Bridger Insight XG reports can be saved or exported in PDF, Word, or Excel formats.; ; Results can be provided via the API.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • DOC
  • SOAP API
  • REST API
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • SOAP API
  • REST API

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Our service has consistently achieved availability in excess of 99.5%.
• Approach to resilience: Critical LexisNexis products utilize a multiple Availability Zone (AZ) approach to ensure high availability.
• Outage reporting: Email alerts would report any outage that would materially affect services.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: A Least Privilege principle is in place and governs how an individual should only be granted access to those objects, resources, and data that are necessary for the user to do their job.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: Initial Registration Date: 06/12/2010 Re-issue Date: 26/01/2024
• What the ISO/IEC 27001 doesn’t cover: As defined in our Statement of Applicability.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: An information security management system/framework has been built based on the requirements of ISO27001/2, as well as aligning with general best industry practice. A full suite of information security policies, processes, and procedures are in place covering all applicable areas of physical and logical security and are regularly reviewed internally and externally.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: LexisNexis maintains strict policies and procedures for change control and management of computer hardware and software. Prudent configuration management and change control processes must be followed for all software and systems development and maintenance activities performed on Company computer systems and networks. Proper configuration management and change control are essential to ensure that high levels of reliability, availability and serviceability are maintained within Company computer systems and networks and that security controls cannot be circumvented.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: To help mitigate the risk associated with vulnerabilities on external and internal computer systems, LexisNexis Information Security will perform a range of vulnerability assessment services. Vulnerability scans for networked systems occur frequently. Information Security will oversee the assessment and reporting process.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Security event log monitors alert our systems staff of suspicious events. Logs are directed to a Security information and Event manager (SIEM) and used for reporting, correlation, and analysis. Time is synchronized across computer and network systems so that events may be correlated. LexisNexis has a dedicated Security Operations Centre (SOC) who are available 24/7 to respond to real-time events and investigate or escalate as appropriate.
• Incident management type: Supplier-defined controls
• Incident management approach: There are documented corporate information security incident response procedures in place to guide response activities in the event of a security incident and breach response. Policies and procedures are in place to ensure timely and appropriate consumer and customer notifications.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At LexisNexis Risk Solutions (LNRS), a wholly owned subsidiary of RELX Group plc, we're committed to reducing our environmental footprint and achieving carbon neutrality. RELX are a signatory to the Climate Pledge net zero commitment, rated as “A-“ in the CDP climate programme, named as a Climate Leader by the Financial Times, rated “AAA” in the MSCI ESG index and ranked first in our sector for ESG by Sustainalytics. LNRS is externally certified to the ISO14001 environmental management system standard. Additionally, RELX have set ambitious environmental goals, aiming to achieve 17 United Nations Sustainable Development Goals by 2030 and net zero emissions by 2040. ; In delivering our products and services, we recognise our environmental impact in areas such as carbon emissions, energy and water usage. To address these challenges, we’ve implemented strategies to consolidate our office spaces and promote sustainable travel. We've made significant strides in reducing emissions throughout our value chain which resulted in a 17% decrease in Scope 1 emissions in FY23. Within our organisation we are actively promoting educational initiatives around net zero carbon events and improve recycling of electronic goods. ; For more information, please see: ; https://www.relx.com/corporate-responsibility/being-a-responsible-business/environment; https://stories.relx.com/relx-environmental-challenge/index.html; https://www.relx.com/~/media/Files/R/RELX-Group/documents/reports/annual-reports/2023-ar-sections/relx-2023-corporate-responsibility.pdf

  Covid-19 recovery

  LexisNexis Risk Solutions (LNRS) business continuity programme includes plans to ensure readiness through disruptions including pandemics. During the Covid-19 pandemic 97% of LNRS staff worked remotely with no appreciable impact on the delivery of products and services. As a global organisation with different locations around the world, many of the employees in our workforce routinely work remotely either full-time or part-time. We ensure that our remote colleagues remain integrated and connected, avoiding silos in our communication and collaboration efforts.

  Tackling economic inequality

  At LexisNexis Risk Solutions, we recognise the importance of tackling economic inequality and our impact on the communities we serve. Our products and services align with SDG 16 (Peace, Justice and Strong Institutions) and SDG 10 (Reduced Inequalities), among others. Our solutions facilitate access to essential government benefits for citizens, combat fraud across various sectors and government levels, and aid law enforcement in ensuring community safety. ; ; We take pride in our people, and in cultivating an inclusive workplace with diversity that reflects our customers and communities. We are a UK living wage accredited employer, and we ensure all employees receive fair wages. We are committed to equal pay and have policies in place to pay employees fairly for the role they do, irrespective of their gender, race, or any other protected characteristic as governed by law. ; ; Our corporate social responsibility report highlights our commitment to implementing strategies and initiatives aimed at creating fair opportunities and promoting financial empowerment for all employees. We also recognise the importance of facilitating the growth of future talent and offer internships in partnership with Brunel University and a sales apprenticeship programme aimed at nurturing diverse talent from ethnically diverse and lower socioeconomic backgrounds. ; ; For more information, please see:; https://www.relx.com/~/media/Files/R/RELX-Group/documents/responsibility/additional-resources/2023/2022-23-B4SI-assurance-statement.pdf; ; https://www.relx.com/~/media/Files/R/RELX-Group/documents/responsibility/additional-resources/2023/2023-24-cr-objectives.pdf

  Equal opportunity

  At LexisNexis Risk Solutions (LNRS), we are passionate about making a positive impact on society and customers. We understand that people value a sense of real purpose at work: knowing that their actions are contributing toward something positive for themselves, their colleagues, their customers, the environment, and society. Our group strives to be a great place to work, where people feel valued and have equal access to opportunities and pay balance, regardless of gender or gender identity, national origin, race, ethnicity, religion, sexual orientation, age and/or disability status. We do not tolerate discrimination, prejudice or hate on any level, and consistently evaluate our processes and procedures to ensure that we perpetuate a mosaic culture. Inclusion and diversity are important to our future. We value diverse perspectives and recognise the importance of collaboration to achieve real innovation for our customers around the world, and to be more resilient, adaptable and successful. Inclusion and diversity are important to our future. As an equal opportunity employer, we are committed to freedom of association and treating all employees and applicants with respect and dignity.; Please see:; https://www.relx.com/corporate-responsibility/being-a-responsible-business/people; https://www.relx.com/~/media/Files/R/RELX-Group/documents/responsibility/policies/relx-inclusion-diversity-2022.pdf

  Wellbeing

  At LexisNexis Risk Solutions (LNRS), we prioritise wellbeing by taking a holistic approach to mental health and overall wellness. We provide various resources and tools to support our colleagues, including an employee assistance programme, mindfulness training and resources, and access to wellbeing toolkits and programmes. Our Thrive Wellbeing programme has been running since 2017 and supports employees in various aspects of their lives. Our programme encompasses topics associated with physical health, mental health, finances and community. We have expanded the scope of the programme and now address more sensitive subjects such as baby loss, suicide prevention, menopause awareness with the aim of reducing associated stigma.; Creating a culture that values mental health requires efforts at all levels of the organisation. We train our leaders to be aware of mental health issues so they can identify signs of poor mental health among their teams and have open conversations.; We believe that work-life balance is essential for overall wellbeing. Our goal is to create a meaningful workplace where individuals can pursue their career goals while maintaining harmony in their personal lives. Through purposeful conversations between leaders and employees about challenges both at work and in personal life (circumstances impacting work performance); we strive to strike this balance effectively. ; We have over 130 Employee Resource Groups (ERGs) which encourage colleagues to collaborate, advocate and engage communities, furthering wellbeing through building relationships and driving a sense of purpose. We also provide an opportunity for employees to take two days paid time-off per year for ERG-sponsored activities.

Pricing

• Price: £8,500 an instance a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: We can offer a short term trial for a fixed period for a defined number of screenings. This will give you the opportunity to test the features of the system and record the results to be shared back with LexisNexis Risk Solutions to assist you in your evaluation.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kirsten.tedder@lexisnexisrisk.com. Tell them what format you need. It will help if you say what assistive technology you use.