Baseel Limited

SaaS Solutions

Baseel Limited can offer various products in the areas of risk management, security, IT Management, business process, IT governance, and compliance requirements. We can also develop bespoke products as per the client needs and provide the services as SaaS.

Features

• Range of products in various areas
• Can develop SaaS solution bespoke to client requirements
• Partnering with industry leading SaaS providers such as SAP
• Business specific requirements
• simple to use and efficient applications

Benefits

• Product sizing as per client needs
• Extremely attractive pricing, unlimited users
• Compliance with industry standards with optimum cost and efforts
• Products are focusing on the organisational needs
• Continue product improvements
• Better management reporting
• Secured environment

£500 to £10,000 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paresh@baseel.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

796534607099189

Contact

Paresh Deshmukh
07825362359
paresh@baseel.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: We are flexible and can develop as per the client needs
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: None - We are flexible and can develop as per the client needs
• System requirements: None- flexible and can develop as per the client needs

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We are flexible and can design this service as per the client needs
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We are flexible and can design this service as per the client needs
• Web chat accessibility testing: We are flexible and can design this service as per the client needs
• Onsite support: Yes, at extra cost
• Support levels: We are flexible and can design this service as per the client needs
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Understanding the business, explaining onboarding process, training , focused handholding sessions
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Word
• End-of-contract data extraction: It depends on how the client wants to extract their data. we are flexible on the data extraction services.
• End-of-contract process: We are extremely flexible on the services and can address client needs in the contract

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Nothing major - in some cases the look and feel of the screens might be different but the functionality will remain the same
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: We are flexible and can design this service as per the client needs
• Accessibility standards: None or don’t know
• Description of accessibility: We are flexible and can design this service as per the client needs
• Accessibility testing: We are flexible and can design this service as per the client needs
• API: Yes
• What users can and can't do using the API: We are flexible and can design this service as per the client needs
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: We are flexible and can design this service as per the client needs

Scaling

• Independence of resources: We ensure the sizing the application is done properly and we also monitor performance of the applications

Analytics

• Service usage metrics: Yes
• Metrics types: We are extremely flexible on the services and can address client needs
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: We are extremely flexible on the services and can address client needs
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: Excel
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats: Excel

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We are flexible to meet the client needs
• Approach to resilience: We go for standard cloud providers such as Azure, AWS and CGP. They have a resilient setup
• Outage reporting: A public dashboard an API email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Access restrictions are done through role-based access controls. Technical controls are implemented for the access restrictions
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: Crest Accredited Penetration Testing Partner

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
• Information security policies and processes: We follow ISMS framework (ISO27001) as well as NIST and CSA CCM version 3.0, where applicable

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: We have our configuration and change management process complying with ISO27001 and NIST framework
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: We conduct regular risk assessments and vulnerability scans, and pen testing of our environment. We have a strong patch management process in which the high risk and critical patches are applied within 7 days and other patches are applied maximum within a month. We get information about potential threats from various security product providers
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: We have logging and monitoring mechanisms setup to identify the potential compromises. ; once alert is raised, we investigate the alert and assess the impact to take action based on the risk level. we can respond to an incident as soon as we are alerted
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Yes we have a predefined process aligned to NIST and ISO27001 standard. ; users report incidents to our incident mail id ; incident reports are provided to the required and relevant stakeholders through email

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Wellbeing

  Fighting climate change

  We encourage employees to work from home and avoid travel as much as possible. This ensures zero emissions, a reduced carbon footprint, and less traffic congestion. In our CSR activities, our key focus is on the environmental aspects, and we encourage our staff to undertake activities such as tree planting. ; We also choose suppliers and partners who prioritise sustainability, opting for products and services with lower environmental footprints.; We are Collaborating with other organisations, NGOs, governments, and communities to amplify efforts and create synergies for addressing climate challenges.

  Tackling economic inequality

  We are working very closely with startups and small businesses to ensure they benefit from our services through our most cost-effective service offerings. We are also involved in establishing training courses at a discounted price to help those who are struggling to upgrade their skills. ; We focus on creating a diverse supply chain across multiple countries, including Asia, MENA, the UK, and Europe. This includes consultants, small companies, startups, and SMEs.

  Wellbeing

  We undertake regular activities to ensure the happiness and well-being of our employees are maintained well. These activities include social meetings, 1:1 talks, and encouraging hobbies. ; We also conduct multiple motivational talks with the employees. ; We encourage our staff to undertake social and community activities.

Pricing

• Price: £500 to £10,000 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: We are flexible and need to discuss this with the client

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paresh@baseel.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.