Uptitude Ltd

Data Consultancy for Data Visualisation and Data Analytics

Uptitude offers data analytics and data visualisation for gaining actionable insights from your data using Microsoft Power BI. We help you explore your data and identify patterns and trends. Our effective data analytics and visualisation ensure that your insights are communicated clearly, facilitating data-driven decision-making processes across your organisation.

Features

• Multiple data sources, including Excel, SQL Server, and cloud-based repositories
• Data preparation and transformation, including data cleaning, shaping, and modelling
• Data modelling capability to structure data for analysis and visualisation
• Advanced and interactive visualisation tools, including charts, graphs, maps, tables
• Interactive dashboards and reports for metrics monitoring and trends
• Collaboration and sharing of dashboards and interactive reports among colleagues
• AI capabilities to automatically identify trends, outliers, and data anomalies
• Role-based access control, row-level security, and data encryption
• Seamless integration with other Microsoft products and services
• Cloud-based and desktop interface for data visualisation and analysis

Benefits

• Connect to diverse data sources for comprehensive analysis
• Clean, shape, and model data for effective analysis
• Gain insights from existing data, share them with dashboards automatically
• Make data driven decisions using all existing information
• Identify, track, and act on emerging trends or issues faster
• Access data anywhere through a cloud-hosted solution
• Leverage AI to identify trends and anomalies in data
• Ensure data security and governance with access controls
• Seamlessly integrate with Microsoft products for enhanced functionality
• Comprehensive data management for business-aligned data and data consolidation

£300 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@uptitude.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

797875097002202

Contact

Ben Johnson
07534 203973
info@uptitude.co.uk

Planning

• Planning service: Yes
• How the planning service works: Assessment and Planning: Uptitude conducts a comprehensive assessment of the client's existing data environment, goals, business needs and requirements. This entails a deep dive into the current data volumes, data types, and performance metrics. Drawing insights from this assessment, Uptitude crafts a detailed plan delineating the objectives, timeline, and necessary resources for the transformation journey.; Data Profiling and Preprocessing: Uptitude undertakes thorough data profiling to scrutinize the structure, quality, and dependencies of the client's data. This step involves identifying and rectifying any inconsistencies, redundancies, or anomalies in the data. ; Uptitude defines the analytical techniques and methodologies that will be used to derive insights from the data, determines the types of visualisations that will effectively communicate the findings to stakeholders, and plans the structure and flow of the analysis and visualisation.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure
  • Microsoft SharePoint
  • Microsoft Power Platform
  • Microsoft Office 365

Training

• Training service provided: Yes
• How the training service works: Uptitude can provide training sessions that include introducing clients to low-code platforms used for data analytics, familiarising them with specific platform features, data management and integration techniques, building workflows and automations, creating dashboards and reports, customisation options, troubleshooting and support, best practices for optimisation, and showcasing real-world case studies. Through these tailored training programmes, clients can gain the necessary skills and knowledge to effectively utilise the solutions provided, ensuring successful adoption and maximising the value derived from their investment.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft Azure
  • Microsoft Power Platform
  • Microsoft Power BI
  • Microsoft Power Apps

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We ensure data integrity, security, and compliance throughout the process. Additionally, we assist in transforming and optimising data for better performance and cost efficiency in the cloud which involves data cleansing, normalisation, and transformation to ensure seamless integration with the target environment.; We ensure that Power Platform applications requiring connection to the data are properly configured, optimised, and integrated as needed.; Uptitude helps in integrating existing data sources with Power Platform and Azure. We build connectors, APIs, and custom solutions to enable seamless data flow and communication between different systems and services.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Microsoft Power Platform

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance (QA) and testing for data analytics solutions on Microsoft Azure and Power Platform involve verifying data integrity, functionality, performance, security, compatibility, regression, and user acceptance. This ensures accuracy, reliability, and compliance with business needs. QA verifies data processing pipelines, workflows, and visualisations, while performance testing assesses system responsiveness and scalability. Security testing confirms protection against breaches and compliance with standards. Compatibility testing ensures consistent user experience across platforms. User acceptance testing involves stakeholders to validate alignment with requirements. These practices are crucial for maintaining the quality and effectiveness of data-driven solutions, ensuring their success in driving business objectives on Azure and Power Platform.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We understand that implementing data-driven solutions can be complex and challenging. Therefore, we offer dedicated support during the implementation phase to assist clients in deploying our solutions effectively.; Our team of experts guides system setup, configuration, and integration to ensure seamless deployment and minimize disruptions to existing operations.; Our support services include technical assistance to address any issues or challenges encountered during the operation of our data-driven solutions.; Clients have access to a dedicated support team comprised of experienced data professionals who can quickly diagnose and resolve technical issues to minimize downtime and maximize system availability. Because our solutions encompass a diverse range of technologies, we assign the most appropriate person to address the client’s specific issue. This allocation is based on the technologies involved.

Service scope

• Service constraints: Performance: Fluctuations may occur due to network latency and system load.; Availability and Support: Standard support hours are Monday to Friday, 6:00 - 18:00.; Maintenance: Scheduled maintenance may temporarily affect service availability.; Customization: Limited by underlying infrastructure; clients should consult for feasibility.; Deprecation of Features: Periodic deprecation of features with advance notice provided.; Offshore Development: Potential challenges due to time zone differences and communication barriers.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response within 1 business working day. Unless otherwise specified with the client.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: The speed of issue resolution depends on various factors, such as complexity, priority level, and agreed terms between Uptitude and the client.; Complexity plays a crucial role; intricate problems demand extensive analysis, testing, and troubleshooting, resulting in longer resolution times. Conversely, straightforward issues are resolved more swiftly. Priority is also key, as critical operational or customer impact determines urgency, with priority levels assigned accordingly.; Defined agreements within service level agreements (SLAs) establish target resolution times, based on issue complexity and priority, ensuring transparency and accountability. Resolution times can vary due to issue nature and circumstances, requiring flexibility to address unforeseen challenges. ; Uptitude is committed to swift issue resolution, aiming to minimise disruptions, enhance customer satisfaction, and maintain reliability and efficiency. Despite obstacles, we diligently strive to deliver timely solutions.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 17/04/2023
• What the ISO/IEC 27001 doesn’t cover: The scope of the Information Security Management System is limited to the scope of Uptitude Ltd T/A Uptitude incorporating Uptitude Cloud Limited
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Uptitude encourages telecommuting, public transportation, and EV and cycle-to-work schemes to reduce personal transportation. The company offsets its emissions by partnering with Tree App, which plants trees for every ton of CO2 emitted (520 trees planted, 1040 sq.m. of land reforested). Uptitude minimizes waste and creates a greener workplace through paperless operations, reusable utensils, and lunch options made from surplus vegetables from Odd Box. The company regularly reviews and updates its processes and invests in technology solutions that promote sustainable practices.; We believe in the power of innovation to drive positive change. That's why in 2024 we launched the development of Cottile, a project designed as our commitment to becoming a carbon-negative business and upholding Environmental, Social, and Governance (ESG) principles. ; As a carbon-negative initiative, Cottile goes beyond neutrality by actively removing more carbon dioxide from the atmosphere than it emits, by transforming agricultural waste, such as cotton stalks from Indian farms, and recycled plastic bottles into innovative products like sound insulating panels, furniture and decorative planters. By repurposing these materials, Cottile not only reduces waste but also prevents harmful pollutants from entering the environment.

  Covid-19 recovery

  We implement a versatile hybrid working model that empowers each team member to choose a suitable location – be it the Uptitude office, a shared co-working space, or their home – based on their role and specific assignments, as well as personal circumstances. For those who opt for office work, we collaborate closely with our facilities team to guarantee the implementation of government-recommended health and safety protocols, effectively mitigating the risk of viral transmission. Similarly, for individuals who prefer remote work, we provide comprehensive support in establishing a professional, secure, and comfortable home office environment.

  Tackling economic inequality

  We provide competitive salaries, benefits, and working conditions that are in line with industry standards.

  Equal opportunity

  Uptitude is dedicated to fostering equal opportunities within its organisation through a comprehensive approach that prioritises diversity, equity, and inclusion.; Our hiring practices are meticulously designed to be fair and inclusive, ensuring recruitment from a diverse pool of candidates while actively combating bias in the process. Once onboarded, we cultivate a positive and supportive work environment where every employee is valued and respected. Open conversations about diversity, equity, and inclusion are encouraged, providing opportunities for education and growth for all staff members.; We celebrate the diverse backgrounds and experiences of our employees, including our female CEO and co-founder, as well as the fact that half of our leadership team comprises women.; Flexible working arrangements, including part-time options, are offered to accommodate different needs, thus ensuring accessibility to a wider range of individuals. We invest in training to develop additional skills, often outside of core roles, and offer mentoring and coaching programmes to support career growth.; Moreover, we adhere to government policies such as the Modern Slavery Act and actively promote human rights and fair labour practices in all aspects of our business. Our commitment extends to our products and services, ensuring they do not contribute to human rights abuses, exploitation, or environmental degradation.; We actively support initiatives aimed at encouraging women in technology, participating in initiatives and industry events such as the techUK TechTogether or Women in Tech.

  Wellbeing

  At Uptitude, we prioritise the holistic well-being of our employees. We understand that a healthy and fulfilled workforce is crucial for both individual success and company growth. To ensure our team members thrive in both their personal and professional lives, we actively engage in 360 Wellbeing's Personal Support Programme (PSP).; 360 Wellbeing's PSP is a comprehensive approach to supporting our employees in many aspects of their wellbeing. Through this initiative, we provide a wide range of resources designed to nurture physical, mental, and emotional health.; We offer flexible work arrangements to accommodate diverse lifestyles and promote a healthy work-life balance. Whether it's flexible hours, remote work options, or extended time off, we understand the importance of allowing our employees to manage their time effectively.; We foster a supportive and inclusive work culture where open communication and collaboration are encouraged. Through regular check-ins, team-building activities, and feedback mechanisms, we create a supportive environment where employees feel valued, heard, and empowered to thrive.; Furthermore, we provide opportunities for personal and professional development through training programmes, workshops, and mentorship initiatives. By investing in the growth and development of our employees, we empower them to reach their full potential both within our organisation and beyond.

Pricing

• Price: £300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@uptitude.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.