Nettitude Limited

Check Point Harmony SASE

Harmony SASE is a cloud-based security service that converges networking and security functions. It delivers secure access to cloud applications and resources for users anywhere, on any device. Harmony SASE simplifies security management and protects against advanced threats.

Features

• Cloud-delivered Security: Delivers security functions from the cloud
• (ZTNA):Provides secure access based on user identity and device trust
• (SWG) Filters web traffic for malware and phishing attacks
• (CASB): Controls access to cloud applications and data
• (DLP): Prevents sensitive data from being leaked accidentally
• (ATP) Detects and blocks sophisticated cyberattacks
• Sandboxing: Analyzes suspicious files in a safe environment
• (SSO):Simplifies user access with one login for multiple applications
• Real-time Threat Analytics: Provides up-to-date insights into potential security threats
• Centralized Management: Simplifies security administration from a single console

Benefits

• Secure Remote Access: Enable secure access to applications from anywhere
• Reduced IT Costs: Consolidate security tools and simplify administration
• Scalable Security: Adapt security to meet growing business needs
• Simplified User Experience : Streamline access with single sign-on (SSO)
• Enhanced Productivity: Empower users to work securely and productively
• Reduced Security Risks: Mitigate advanced threats and data breaches
• Improved Compliance: Meet strict data security regulations
• Centralized Security Management : Manage security from a unified platform
• Improved Decision Making: Gain insights for informed security strategies
• Faster Threat Detection: Identify and respond to threats in real-time

£115.00 a user a year

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@nettitude.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

799504817909144

Contact

Grace Harrison
0345 5200085
bidteam@nettitude.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Check Point security ecosystem: Check Point offers a variety of security products, including network security, cloud security, and mobile security solutions. Harmony Endpoint can integrate with these solutions to provide a centralized management console and enhanced threat protection across different security layers.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: No
• System requirements: N/A

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Severity 1: Response time 30 minutes. Check Point and Customer commit necessary resources around clock for Resolution, workaround or reduce severity of issue.; Severity 2: Response time 2 hours. Check Point and Customer commit full-time resources during normal business hours for Resolution, workaround or reduce severity of issue and alternative resources during non-Standard Business Hours.; Severity 3: Response time 4 hours. Check Point and Customer commit full-time resources during normal business hours for Resolution, workaround or reduce severity of issue.; Severity 4: Response time 4 hours. Check Point and Customer provide resources during normal business hours for Resolution.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
• Web chat accessibility testing: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
• Onsite support: No
• Support levels: "Type; Collaborative Enterprise Support: local partner experts backed by Check Point. ; Direct Enterprise Support: direct support from the Check Point experts.; ; Levels; Standard - 5 x 9 Business Day, get advanced access to our large, self-service knowledge base and a committed 30-minute response time to issues with level one severity.; Premium – 7 x 24 Every Day, enjoy all the benefits of Standard Collaborative Support, plus real-time 24×7 Global support.; Elite – 7 x 24 Every Day, receive comprehensive support plus the possibility of having an engineer on-site for critical SW issues.; Diamond – 7 x 24 Every Day, extend your Premium/Elite Support with personalised support, in-depth resources and consulting.; ; PRO - optional support add-on. When a severe issue is detected, a Check Point PRO expert proactively contacts you to help resolve the issue and prevent service downtime. Check Point PRO also provides you with a comprehensive report, delivering an overview of your overall security, diagnostics and actionable insights.; ; Please speak with your chosen partner to discuss your support requirements and get the level your organisations needs."
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Customer success is offered for both on and offboarding.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Support portal
• End-of-contract data extraction: Logs in the portial - export via siem or export logs.
• End-of-contract process: Full access to portal however gateways no longer process traffic resulting in paused service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: We use mobile app for connecting users.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: 1.Agent solution; 2.Agentless solution ; *Same management console
• Accessibility standards: None or don’t know
• Description of accessibility: The service is accessed as a web protal via Check Point's administrion portal on portal.checkpoint.com. It is designed to be highly usable, but was not certified by any specific standard.
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: We provide RESTful API for controoling administrative operations in the system. Users issue an API key via the administration portal. The APIs provide support for managing users, groups. objects, networks, tunnels, gateways, policies and more. For full documentation kindly refer to: https://app.swaggerhub.com/apis/perimeter81/public-api-yaml/1.0.4#
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: N/A

Scaling

• Independence of resources: Scale up accordingly - Global reach no limits.

Analytics

• Service usage metrics: Yes
• Metrics types: Go to Statues updates page. https://status.perimeter81.com/
• Reporting types:
  • Real-time dashboards
  • Regular reports

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Check Point Software Technologies Ltd

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Logs in the portial - export via siem or export logs.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Siem
  • S3 bucket
  • IDP
• Data import formats: Other
• Other data import formats: Via API

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection between networks: Wireguard
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 99.999%
• Approach to resilience: N/A
• Outage reporting: We provide an online status page and option for customer to be notified via email and SMS messages.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Other
• Other user authentication: We support all major IDP vendors using SAML and multi-factor authentication.
• Access restrictions in management interfaces and support channels: We provide role-based access in the administration and support systems.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Standards Institution of Israel https://www.sii.org.il/en/
• ISO/IEC 27001 accreditation date: 01/03/2022
• What the ISO/IEC 27001 doesn’t cover: Harmony SASE, Harmony Browse, Harmony Email and Collaboration, Smart-1 Cloud, Infinity SOC are all in progress (we have a letter of proof).
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • SOC 2 Type 2 for 2021
  • SOC 2 Type 2 in progress proof for 2022
  • ISO 27001-27017 in progress proof for 2022
  • ISO 27001-27018 in progress proof for 2022
  • ISO 27001-27036 in progress proof for 2022
  • CloudGuard PCI-DSS Level 1 Service Provider 2021-2022

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Check Point has an information security process in place to protect customer confidential information against accidental loss or misuse, in conformance with applicable laws and industry standards. Our security framework is based on internal security policy standard, which is very strict. The scope of our company’s security policies and standards cover critical business aspects (e.g. application development, data center services, cloud security, physical security, change management process, etc.). All employees are trained in information security policies, standards and procedures, security requirements, business controls and in the use of IT facilities. Self-audits are being done on a regular basis and corrective actions are taken when needed. Additionally, Check Point’s security policies and standards are reviewed on regular basis, 2-4 independent reviews are conducted on specific areas (i.e. source code review, SOX audit, etc.).

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: SOC 2 Compliance.; ; Change requests are documented within the Change Management tool. The request is reviewed and approved by the Director of Operations. Emergency changes are performed and updated as part of hot fixes, which follow the same process as described above though the time frame may be shortened, and approvals may be provided after the change was already performed. Key Check Point personnel are notified of cases of test failures. Every test failure is documented in the change management tool and sent to the relevant personal in the Project manager.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: CheckPoint performs monthly vulnerability scans and employs a centrally managed configuration management system, including infrastructure-as-code systems through which predefined configurations are enforced on its servers, as well as the desired patch-levels of the various software components.; There is an internal procedure that defines the Patch management process and employees are trained in the corporate security policy.; In addition to the ongoing patch management processes, CheckPoint performs security monitoring from three main channels:; 1. Internal Security Research (vulnerability scanners, penetration test, company’s Incident response team and researchers, etc.); 2. External sources (threat intelligence, US-CERT, publications, vendors updates, etc.); 3. Anonymous notifications
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Check Point monitors the production environment with several tool such as grafana, sumologic and implements a continuous monitoring strategy.; Check Point plans to mandate ongoing security control assessments to be completed in accordance with the FedRAMP continuous monitoring strategy and respond to security related vulnerabilities and issues generated by security assessment and monitoring activities by either fixing, remediating or implementing mitigating controls to reduce the overall risk.; The Check Point CISO team plans to use information obtained from continuous monitoring and ongoing assessments of Check Point for FedRAMP reports the security state of the system via vulnerability scan results
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: In the event of a security incident, Check Point’s security team is responsible for investigating and responding. Check Point has clear risk and damage assessment procedures to define the SLA required to solve any security incident. Check Point’s Information Security Manager, and other managers, will coordinate security response including containment, investigation, infrastructure securing, reporting, closure and follow up. Check Point will respond using the appropriate management and technical resources in order to promptly restore operations impacted by any incident. Check Point will adhere to applicable laws and industry standards in this process, including following any required notifications.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Net-zero is no longer a compromise. Our commitment is to be a net-zero business by 2030, against all scope 1, 2, and 3 emissions as quickly as possible. As a service provider, we will also help our clients to fight climate change. Whether reporting energy and water usage, measuring waste reduction, or managing product lifecycle, our commitment is to support our customers to work towards any and every environmental goal. Our goal is to help clients to bring credibility to their assertions, helping them to demonstrate compliance with international standards, regulations and commitments. We will combine deep environmental expertise and rigorous methodology to verify all data and information an organisation tracks or publishes. We will certify our customers systems and processes against global standards, giving them the confidence that best practices are being implemented that maximise every opportunity to improve performance. This includes but is not limited to: • Supporting our customers with their ISO 14064 greenhouse gas (GHG) validation • Supporting our customers to verify their systems and processes against global standards • Supporting our customers to transition to sustainable, low carbon power generation. • Supporting our customers to transition from waste to energy, wind, tidal, nuclear to renewable capacity, hydrogen production, storage and distribution • Supporting our customers verify their water usage, • Supporting our customers verify their waste reduction • Supporting our customers verify their or product lifecycle • Supporting our customers to look beyond compliance, examining the resulting data and suggesting actions that put them in control of the areas that matter most to their business.

  Covid-19 recovery

  LRQA Nettitude actively contributes to the global recovery from the COVID-19 pandemic by endorsing and supporting vaccination initiatives. As an organisation grounded in science and evidence, we acknowledge the crucial role of vaccination and regular testing in safeguarding individuals and reinstating societal normalcy. While we respect individual choices regarding vaccination, it is anticipated that various authorities, clients, and travel providers may necessitate COVID-19 vaccination for entry or proof of a formal exception. Our commitment extends to supporting colleagues who choose to get vaccinated. LRQA Nettitude pledges to assist those receiving government-approved or World Health Organization-recognised COVID-19 vaccinations. In instances where an approved vaccine is not accessible through public or private healthcare providers, we will reimburse colleagues for the cost of an approved vaccination. Additionally, reasonable paid time off will be provided to facilitate vaccination for colleagues and their families. Respecting privacy, LRQA Nettitude will only inquire about a colleague's vaccine status when there is a legitimate business need, such as travel or working in high-risk environments. Colleagues' vaccine information will be stored securely for a defined period, in compliance with local data privacy legislation, and disclosed only with explicit consent. Recognising the ongoing importance of safety measures post-vaccination, LRQA Nettitude acknowledges that vaccination programs do not eliminate COVID-19 risk entirely. We commit to adhering to good practices and local legal requirements, acknowledging that certain safety measures will likely persist beyond the vaccination program. This comprehensive approach underscores LRQA Nettitude's dedication to supporting recovery and ensuring the well-being of our colleagues and the broader community.

  Tackling economic inequality

  We believe that every person deserves the right to work with dignity. Through our corporate social responsibility compliance, we help our clients discover and understand risks within their workplace and supply chain in order to enhance economic equality. Transparency is the fundamental building block to understanding risk. Without transparency, it is difficult for an audit to report on risk exposure associated with wage underpayment, excessive working hours, child labour, unauthorized subcontractors, compliance to social insurance, harassment, and prison labour, to name a few. Supplier transparency is part of our DNA. We will continually develop innovative solutions that uncover and manage risk from a social perspective. EiQ is our supply chain data analytics platform, to create predictive models to assess the likelihood of unauthorized subcontracting, human trafficking, and labour unrest, to name a few. We are innovators and thought partners. This includes but is not limited to creating better working conditions and tackling inequality for the following areas: • Wage underpayment • Excessive working hours • Child labour • Unauthorized subcontractors • Compliance to social insurance • Harassment • Prison labour

  Equal opportunity

  We believe that our responsibility as an employer, supplier, and customer is to treat people with respect, empathy, and kindness – to ensure people have the support they need to thrive and be at their best. Our promise is to support our people and every stakeholder that we work and interact with. We provide progressive advice and solutions for the following areas: • Fair and equal pay across gender, race, age, and disability • Fair and safe working hours • The restructuring of labour to protect children In addition to this, LRQA is committed to support young people from disadvantaged backgrounds to achieve their greatest potential. In 2022 we will launch “The Brightest Future”. The Brightest Future is LRQA’s philanthropic foundation that supports young people from disadvantaged backgrounds to build the brightest future for themselves, their community, and the planet With a focus on young people from disadvantaged backgrounds, we will support thousands of young people to receive high-quality education over the next seven years. Delivered by our employees in partnership with leading grassroot educational charities, our vision is to inspire young people to find their mighty purpose, curiosity, and courage to be part of building a better future for themselves, their community, and the planet.

  Wellbeing

  At LRQA Nettitude many of us are used to working from home, it is a new experience for lots of us and it may take some time to adjust. We always help to protect and look after our employee’s wellbeing and mental health; they can also reach out to one of our Mental Health First Aiders. Our Mental Health First Aiders (MHFAs) are the go-to people for anyone who wants to talk to someone. Additionally, all members of the Nettitude Leadership and Management Team have an Open Door Policy and are available if employees need someone to talk to, not necessarily their own manager. Nettitude Wellbeing – Objectives • To provide a safe place for all Nettitude employees to raise Mental Health challenges they may be experiencing. • To increase awareness of Mental Health within the Nettitude Group • To signpost all employees on what support is available to them. • To increase the ratio of MH First Aiders within the business. • To develop a well-being strategy. • Build a series of information/training to support employees with their wellbeing and those in their team.

Pricing

• Price: £115.00 a user a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@nettitude.com. Tell them what format you need. It will help if you say what assistive technology you use.