Levett Consultancy Ltd

Cloud Deployment and Training Service

Levett Consultancy as an accredited Google and Microsoft partner, we have been deploying Google Workspace and Microsoft 365 since 2010 transitioning Schools and the wider public sector from traditional IT systems to the Cloud. Our deployment and training service enables organisations to transition to a cloud platform efficiently.

Features

• Design and migration strategy
• Training and Change Management
• Domain verification services
• Deployment of Google Workspace or Microsoft 365 platform
• Configuration of Google Workspace or Microsoft 365 services and apps
• Migrate data from a source legacy platform to the cloud
• Migrate data from a cloud platform to another cloud platform
• Migration fully project managed using PRINCE2
• Dedicated end-user training to ensure confidence using the cloud platform
• Post deployment review

Benefits

• Access to enterprise level technical experts
• Consultancy services from Cloud experts
• Access to a dedicated UK Google and Microsoft Gold Partner
• Flexible deployment packages to meet your requirements
• Supports the organisation Digital Transformation strategy
• Supports the organisation carbon reduction plan
• Complete Project Management from inception to completion ensuring excellent communication
• Undertake Quality Assurance of Google Workspace or Microsoft 365 deployment
• Transformation staff training for Google Workspace or Microsoft 365
• Provide a staff Professional Development training programme

£1,000 a unit a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@levettconsultancy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

799841523521220

Contact

Stepehen Hazle
01279 799256
gcloud@levettconsultancy.co.uk

Planning

• Planning service: Yes
• How the planning service works: Levett Consultancy ‘Your Cloud’ strategic planning model is based on meeting our customer's expectations. Our Your Cloud model is designed to help organisations meet the challenge of evolving technology ensuring the right building blocks elements are in place to support a cloud environment and maximise project outcomes.; ; We follow ITIL and PRINCE2 standards through a thorough consultation process to ascertain requirements, which will allow us to build a project to meet the client specific requirements. This process is managed by Project Management Office (PMO) who uses our internal processes built upon PRINCE2 and ITIL methodologies, and along with our proven experience to deliver projects successfully. ; ; In summary we are a process driven business that follows industry best practices to ensure all client deliverables are met and risks minimised.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Google Workspace for Education ALL Editions
  • Google Cloud - Google Workspace Enterprise ALL Editions
  • Google Cloud - Google Workspace Business ALL Editions
  • Microsoft 365 Education ALL Editions
  • Microsoft 365 Enterprise ALL Editions
  • Microsoft 365 Business ALL Editions

Training

• Training service provided: Yes
• How the training service works: Levett Consultancy provides FREE training with every Google Workspace or Microsoft 365 deployment. Our training is delivered by accredited staff either over Video Conferencing or on-site to ensure our customers can maximise their investment using Google Workspace or Microsoft 365. ; ; To ensure Continuing Professional Development using Google Workspace or Microsoft 365, we also provide a development training programme using online resources that customers can access anytime and keep up to date with the latest developments in their cloud platform.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Google Workspace for Education
  • Google Workspace Enterprise for Education
  • Google Workspace Business
  • Google Workspace Enterprise
  • Google Workspace Essentials
  • Microsoft 365 Education
  • Microsoft 365 Business
  • Microsoft 365 Enterprise

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We follow ITIL and PRINCE2 standards through a thorough consultation process to ascertain requirements which will allow us to build a cloud migration project to meet the client requirements. ; ; Before a project begins we have the preparation phase which is key where the Project Management Office (PMO) will establish a project board and ensure everyone knows their roles, deliverable responsibilities and project reporting structure. During the preparation phase the project plan is also drafted by PMO including key deliverable dates and milestones.The PMO will then seek Project board approval to begin the project. ; ; Once the project begins, the PMO will monitor the project delivery daily against the deliverables, and produce a weekly highlight report to the project board detailing progress and risks. The project board will have control to adapt the project to mitigate highlighted risks and the PMO will communicate these changes to affected stakeholders including assigned resources undertaking the deliverable stages.; ; The final stage - project close is where PMO first undertakes a ‘lesson learned’ session to ensure the customer's individual needs are met and your team has the skills they will need to use the solution confidently.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Google Workspace for Education ALL Editions
  • Google Workspace Enterprise ALL Editions
  • Google Workspace Business ALL Editions
  • Microsoft 365 Education ALL Editions
  • Microsoft 365 Enterprise ALL Editions
  • Microsoft 365 Business ALL Editions

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We work with customers to advise on the best configurations of the chosen cloud-based solutions we deploy. This will often include bench-marking the solution for performance and quality assuring the implementation and configuration in accordance with industry recognised best practice guidance in accordance with the vendors own recommendations.; ; Once a solution has been deployed the Project Management Office (PMO) will undertake Quality assurance and acceptance testing with the key client stakeholder. The testing will involve a number of predefined tests agreed at the project initiation under a simple pass and fail result process. Any failed results will be added to the project issue log and dealt with in priority order, then tested again with the key client stakeholder. This approach ensures the solution delivered meets all the client expectations.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Please see our related offerings in the "Support" section - "G Cloud 13 - Cloud Support"

Service scope

• Service constraints: Enterprise-level support for Google Workspace (all editions) and Microsoft 365 (all editions) can only be provided when Levett Consultancy has delegated access to your organisation Google Workspace domain or Microsoft 365 tenant.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Levett Consultancy service desk responds to logged tickets within 4 hours during between the hours of 08:00 to 18:00, Monday to Friday. There is no email support during UK Public holidays and weekends. ; ; However, tickets can be logged at anytime all year, with logged tickets being dealt with on the next available working day. The online system also provides end users with a comprehensive self help knowledge base to undertake troubleshooting incidents.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Access to Levett Consultancy Cloud Support Services is available by taking out an optional additional service contract and is listed separately from our deployment and training services under 'Cloud Support Service'.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Google and Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Levett Consultancy is a proud member of the UK Government SME Climate hub where we are part of the business community aiming to halve carbon emissions by 2030 and contribute to net zero by 2050. As a cloud technology focused business, reducing carbon emissions is built into all of our solutions to maximise a green future i.e. transitioning clients from inefficient on-premises server hardware to efficient Cloud Platforms, implementing hybrid working allowing staff to work from home and have video meetings with clients to cut down on carbon emissions caused by travel.
• Covid-19 recovery:

  Covid-19 recovery

  Levett Consultancy throughout the Pandemic was one of the approved Department for Education (DfE) suppliers tasked with deploying Digital Learning Platforms to England schools to ensure learning could continue. Since May 2020 Levett Consultancy has helped over 40+ schools, academies and Multi-Academy Trust transition to the DfE approved Digital Learning Platforms. By being part of this project we have been able to invest in our local communities by creating more job opportunities and skilling frontline workers to become confident in using cloud technologies to enable them to deliver their services from any location.
• Tackling economic inequality:

  Tackling economic inequality

  At Levett Consultancy we take our community social responsibility very seriously. We aim to conduct business in a way that is completely ethical. This means we take into account the social, economic and environmental impact of everything we do. Where possible we predominantly use local uk suppliers to support our business needs. We also have established a community and social responsibility program that enables us to give back to the local communities across the UK that have helped our business grow. We provide employment opportunities for those who are often furthest from employment and as an active member of the Defence Employer Recognition Scheme (ERS), we have been awarded the Silver Armed Services Covenant award by demonstrating our support to defence and the armed forces community and our aligned values with the Armed Forces Covenant. We work with local schools and Academy Trusts to provide work experience opportunities for year 10 and 11 students who are interested in a technology career. We also invest in the National Apprenticeship scheme whereby we provide opportunities for young adults to gain the necessary skills to forge a career within the IT industry. At the end of an apprenticeship we also provide a path for apprentices to work within the company on a permanent basis.
• Equal opportunity:

  Equal opportunity

  Levett Consultancy positively encourages diversity and inclusion at all levels within the organisation, and we are proud to have provided many career development opportunities to past, present and future employees. We are proud members of the Disability Confident scheme to support disabled people in the workplace helping them achieve their work and life goals. As part of our commitment to the Armed Services we provide opportunities for injured service personnel to gain work experience within the IT industry via the Career Transition Partnership (CTP) who help service personnel and their families transition from service life to civilian life. We are also recognised as a Living Wage employer since the scheme was established, and invest in local staff and pay wages which meet everyday needs - like the weekly shop, or a surprise trip to the dentist. We are committed to helping our staff develop and progress their career, to achieve this all staff have individual continuing professional development plans based on the objectives they have set for themselves within their annual performance review. This approach ensures the employee has full control of their career development whilst being guided by experienced mentors to ensure they maximise their potential and achieve their goals. Our ethos is also passed on to our supply chain who before we formally engage with, regardless of size, we will check that their ethos align to our ethos, this includes meeting and complying with modern slavery laws and standards.
• Wellbeing:

  Wellbeing

  Welfare of our employees is a top priority and goes together with our regard to society impact. All Levett Consultancy employees have access to private health care and 1:1 counselling support 24/7 during their employment. An employee work life balance is very important to Levett Consultancy, which is why all staff work 35 hours per week and have access to flexible working when needed. We have also adopted hybrid work environments to allow staff to work from home when required. This approach allows our staff to be more productive whilst allowing the company to reduce its carbon footprint. We take a community approach to delivery of our services and products, where we have set up a customer advisory board made up of our local community of customers. The customer advisory board sits directly with our executive team, whereby any solutions or services we are looking to provide are first ratified by this board to ensure there is a positive impact on our customers and local communities.

Pricing

• Price: £1,000 a unit a year
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@levettconsultancy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.