CHANGE-IT PUBLIC SECTOR LIMITED

Software Development and test as a Service

Our Development and Test Service solution provides consultancy expertise in managing and servicing all Cloud and Digital transformation driven development and testing for all Products, applications and Infrastructure. Services include software development, architecture, web based development, application, product and infrastructure development and all testing thereon.

Features

• Full IT architecture audit, design, development and Test
• Measure, track and define current internal capabilities and pressure points
• Create, design, maintain TOM in line with overall Service scope.
• Consult, create ,define full test and development roadmaps, processes, procedures
• Apply architecture standards, principles and focusing on digital-by-default services
• IS Management, IS Development, Development Management, Analysis and Programming expertise
• Complete Web, application, Infrastructure, Product test and development expertise
• Fixed-cap pricing model. Rate card with MI price dashboarding
• Autonomous outcome deliverable measurement via trigger-point dashboarding
• Agile and scalable project teams – demand-based planning and forecasting

Benefits

• User Centric and benefits-led design ,development and test strategies
• Quality control and targeted outcome
• Budgetary control, forecasting, capacity, and price planning
• Increased quality through testing and review at each stage
• Digital, Data and Technology (DDaT) Strategy Roadmaps
• Full scale digital design and CMM across entire landscape
• Ensure user adoption, maintenance, and utilisation of new service
• Suggest re-design, improvements and maturity models
• A one-stop shop development and testing Service
• Reduction of risk via standard approach and architecture frameworks

£300 to £1,500 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at t.lavender@change-ps.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

800554680052515

Contact

Tom Lavender
07927 193 952
t.lavender@change-ps.com

Planning

• Planning service: Yes
• How the planning service works: Our service starts with our core On-boarding team discussing the Buyer`s needs and then conducting a full suite of internal systems analysis – requirements captures, Infrastructure audits, products and application evaluations and creating a specific roadmap to meet the requirements for the Cloud service in an agreed scope of Service. We engage Buyer`s stakeholders and internal departments to help us define and create a full suite of environmental, application and architectural blueprints to ensure Cloud hosting / Service success. We develop and agree a process and reporting governance framework to agreed standards, and price the Service accordingly. We create a Service call-off template of agreed deliverables and timescales and create bespoke governance and MI templates which can be accessed by the buyer at all time to keep tabs on price and delivery We understand that secure digital services and products need to be continually maintained and delivered to meet market and business needs while retaining the required security classifications. We deploy our IT specialists and subject matter experts in all disciplines to ensure scalable, secure hosting and or software services
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training for cloud software and hosting services can be designed specifically to meet each Buyer’s requirements. We work closely with our clients to build a comprehensive training service to support the successful adoption of your cloud services. We can provide a range of training options from on-site one-to-one coaching, group training workshops, video training, e-learning, training documentation and video conference training sessions.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our service starts with our core On-boarding team discussing the Buyer`s needs and then conducting a full suite of internal systems analysis – requirements captures, Infrastructure audits, products and application evaluations and creating a specific roadmap to meet the requirements for the Cloud service in an agreed scope of Service We assist in the overall service and technology business case of migrating to, or from, the cloud or between Cloud Services. We scope the migration project, assist and define application architecture design or redesigns – how services and applications interact with each other, inter-dependencies and bottle-necks and how these are delivered to the end users, whilst consistently monitoring an ensuring minimal unplanned outages throughout the migration. We review all Service delivery and service management / ITSM policies and procedures and ensure they are compliant to the new architecture and re-design, update where needed All security and networking policies will be audited and addressed to ensure that the required level of security is adequately met and they remain compliant.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We can provide a range of project and systems integration services to help the migration to Cloud services. Our expertise ranges from initiation to implementation and into support, including change management and transformation. Within the testing scope, we cover the full suite of testing capability from Capacity testing, performance and stability testing, component and stress testing through to usability, system and framework design Buyers who are in the process of experiencing (or have had recent experience of) cyber security impacts or breaches against their services and data may also be interested in our bespoke Security testing capabilities. This can be covered by enterprise and mobile devices involving data and services hosted in the cloud. We can provide SME`s for Test Management, manual and Automation testing, performance, UAT, Security and Test Programme Management. This list is not exhaustive – please contact us directly for further information

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA to be agreed with client
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide telephone, and on-site support through our team of technical experts including technical account managers (the norm for most service offerings) and cloud support engineers from 1st – 4th Line. Our Technical experts are available on-site, supported by engineers by telephone or web connectivity. Typically, all support is provided as part of the cost of the Cloud service, with no additional costs.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Change-IT supports an ecology programme responsible for planting trees across various vulnerable areas of the world. We have helped fund projects that look to build forests, restore deforestation areas and degraded land, preserve the future of tree and fruit species and supporting water security. Additionally we also have helped to prevent over 30 tonnes of Co2e from being emitted by supporting on different carbon avoidance projects across the world. These include turning local organic waste into electricity in India, Solar PV electricity generation in Indonesia, a wind power project in Mexico and avoiding methane emissions from landfills in Brazil. Internally, we operate a cycle-to-work scheme, as well as reward stamps for using public transport to encourage alternative transport to driving cars. As part of our wider services, we use sustainability partners to recycle and re-use IT equipment, ensuring that safe and environmentally friendly disposal is used where required, or re-using our equipment forming a true “Circular Economy” practice both internally and to our customers.

  Covid-19 recovery

  We offer a free 'workshop' style consultancy initiative to support people that have lost their job through the Covid-19 pandemic and are struggling to get back into work. Within our “Talent As A Service” practice, we offer a CV review initiative, give tips and advice on how to prepare for an interview, as well as participating in other general career guidance. We do this in partnership with different clients who we have an agreement to present potential candidates that have been out of work in a specific area, that have the relevant skills and experience required but may have a 1-3 year gap recently and help them get back into work. We also offer a free rightsizing and workplace audit to ensure our clients are actively utilising not only all relevant technologies for flexible working but also ensure remote working, and effective social distancing conditions are maintained.

  Tackling economic inequality

  We aim to support and help create more opportunities for those who face barriers to employment. As an organisation, we have invested a certain amount of our budget into training from various job search companies on how we can reduce bias in our advertising and the importance of the language we use when posting job adverts online, screening and presenting over to a client. We also offer a referral scheme for successful candidates we've worked with before that they may have worked with before or know personally. Our data suggests that candidates that are part of a diversity group usually refer an individual from the same group, allowing us to grow our talent pool and aim to keep a strong diverse candidate pool ultimately helping to reduce the barriers these groups face helping with economic inequality. As part of our diverse and large Partner Network, we utilise a defined Supply Chain to assist with Niche / Innovative areas that may be required withing the Contract. By attracting best of breed suppliers not only to we ensure full contract adherence but also nurture future talent, business creation and modern delivery practices, allowing for small business development.

  Equal opportunity

  Change-IT have spent time working into how we can support reduce the disability employment gap. Through various training we have taken internally to asking the candidates we work with for feedback and support on the challenges they face - we have collated the data and findings into solutions that we present to our clients to accommodate to help reduce the disability employment gap. These can include things such as flexible working, ensuring access to building sites and encouraging career plans that can help map their journey to promotion. As part of our wider Diversity and inclusion practices we look to overcome barriers and improve representation in the workforce with groups identified to have “protected characteristics” – our senior leadership team have taken part in EDI training thereby gaining invaluable insights into the significance and intricacies of diversity and equality in the workplace.

  Wellbeing

  In addition to having a dedicated mental health first aider in our organisation, we also have several different initiatives to help improve the health and wellbeing of our employees and people that work closely with us, as well as implementing the six standards in the Mental Health at work Commitment. We also encourage our colleagues to give us recommendations to things that would support their own wellbeing, the most recent example is extended lunch breaks for our colleagues to have the chance to complete physical activities as well as having the chance to enjoy their own lunch break. We actively encourage open-dialogue with all entities within our contracts – both the end client, internal staff and supporting partners to ensure diverse wellbeing practices are valued and adhered to. By actively participating in workshops and key initiatives, tailored wellbeing solutions can be adopted to create more of a community feel when fulfilling the contractual obligations.

Pricing

• Price: £300 to £1,500 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at t.lavender@change-ps.com. Tell them what format you need. It will help if you say what assistive technology you use.