Transparity Solutions Limited

Dynamics CSP

Our CSP Subscriptions for Dynamics 365 provide the subscription licensing of your Microsoft Cloud environment in a flexible and cost-effective manner.

Features

• Microsoft CSP Licences
• Multiple licencing options including monthly, 12 or 36 month agreements
• Access to the Transparity licensing platform

Benefits

• Flexible licensing service
• Licensing can be managed through a central portal

£1.81 to £87,705 a unit a month

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@transparity.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

800740309964843

Contact

Jessica Pattison
01202 800000
hello@transparity.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements:
  • Suitable Internet Connectivity
  • Support Operating System Platform (Windows 10/11, MacOS & Linux)

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Onsite support: No
• Support levels: Resale of Microsoft licenses
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We can migrate licensing from the customers provider to us as part of this service
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: As this is a licensing service licences can we migrated once out of the commited licensing term
• End-of-contract process: As this is a licensing service licences can we migrated once out of the commited licensing term

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: None
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: Licensing portal can be branded

Scaling

• Independence of resources: Our service is run on the Microsoft public cloud platform, which is managed and maintained by Microsoft. They have strict SLAs with partners and customers and ensure the platform demand doesn't affect performance.

Analytics

• Service usage metrics: Yes
• Metrics types: Users can self serve licensing usage from the provided Licence Management portal
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: N/A
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Microsoft 365 has a Service Level Agreement of 99.9% that is financially backed.
• Approach to resilience: Microsoft have multiple global data centres which provide the Microsoft 365 service. They provide full resiliency and failover to ensure the 99.9% uptime SLA level.
• Outage reporting: Microsoft provide a public dashboard and email alerts for downtime.

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: We use Azure AD authentication and domain services in order to restrict access to interfaces and support channels as needed. This is backed with MFA/2-Factor authentication for all users.
• Access restriction testing frequency: At least once a year
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International
• ISO/IEC 27001 accreditation date: 14/02/2018
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 9001
  • Microsoft Intelligent Security Association
  • Joint Supply Chain Accreditation Register (JOSCAR)

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We are ISO 27001 accredited and follow all procedures inline with this certification as required. We are audited each year on this accreditation.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Microsoft provide this service on our behalf
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Microsoft provide this service on our behalf
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Microsoft provide this service on our behalf
• Incident management type: Undisclosed
• Incident management approach: Microsoft provide this service on our behalf

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Health and Social Care Network (HSCN)

Social Value

• Fighting climate change:

  Fighting climate change

  We are partnering with Woodland Trust (who are a customer of Transparity) on an initiative to support and underline our commitment to our 'Winning From Anywhere' working model - supporting our vision of having a culture that differentiates us and having a positive social and environmental impact. We moved to a full home-work model just prior to COVID and have demonstrated that we can deliver outstanding experiences to our customers through this model. This is fully in line with our values and underpinned by Trust. For every day our consultant team deliver client work in a remote way they fund £5 into our Woodland Trust partnership. At the end of each project we can confirm the funding achieved. With Woodland Trust we will then fund specific planting initiatives including our own sponsored woodland groves.; ; On benefit that we can have seen since the pandemic is the reduction is travel which has further benefited our carbon footprint, and since measures have eased we will continue to work remotely where possible to continue our commitment to becoming carbon neutral.; ; Our commitment to educating about climate change can also be seen through our CMP which is highlighted earlier in the proposal detailing how we educating our customers around their carbon emissions and providing recommendations on how they can be reduced.
• Covid-19 recovery:

  Covid-19 recovery

  Since the beginning of COVID-19, Transparity have changed their approach to delivering projects from working on customer site to now delivering projects remotely, which we are looking to continue. The benefit of this has enhanced business continuity as it has reduced the risk to both our internal staff and staff of our customers and ensured projects can continue to be delivered. Transparity have always been in a position to deliver projects remotely due to us leveraging and utilizing Microsoft Technology, the effect of COVID-19 has meant that we were able to change our approach quickly without it impacting delivery to our customers.; ; We have also seen massive growth across the business since the Pandemic, and remote working has enabled Transparity to recruit Consultants, Engineers, and Sales people regardless of their location which has enabled us to continue to hire the best most experienced staff in the industry. This is highlighted in expansion of our Service Desk and SOC, providing 24x7 support via staff in New Zealand.
• Tackling economic inequality:

  Tackling economic inequality

  Transparity is a proud Microsoft Partner, and we are a business where success is based on our culture and our values, Transformation, Partnership & Clarity. We believe that we need to do the right thing to ensure our growth and that our success should also being measured in the social impact we have. In addition, we are committed to being the most respected Microsoft partner and signing the Partner Pledge is seen as an important commitment. ; ; We recognise both the need to attract new talent in the technology sector and the need to nurture that new talent through learning and development and creating a culture where individuals and teams can fully realise their potential. Furthermore, we understand the diversity and inclusion challenge in the sector. ; ; We passionately believe that through our growth and culture we have an opportunity to make a positive impact through creating new apprenticeship opportunities and ensuring these opportunities are made open and accessible to a diverse talent pool. We have invested in creating an innovative People & Culture Function to lead and enable us on this journey. ; ; We have established our own Transparity Apprenticeship Academy and recruited our first apprentices who joined us in 2021. We partnered with QA, who we identified as offering the most relevant and Microsoft aligned programmes, in addition we felt their learning events and online platform would deliver a great apprentice experience. QA were also set-up to support us in the set-up, recruitment and screening process. ; ; We have set an ambitious ‘expectation’ that our programme has 50:50 gender profile and is accessible to all. Our aim has been to recruit on our values (The Transparity Mindset) and not on previous technical experience.
• Equal opportunity:

  Equal opportunity

  Transparity are committed to the shift that needs to happen to make the tech landscape more diverse and inclusive. That’s why we’re proud signatories of the Tech Talent Charter and the Disability Confident Employer schemes. ; ; We believe that connecting with likeminded, passionate and committed organisations will enable us to collectively make lasting change to attract more diverse talent into the tech industry. ; ; Additionally, we have developed our own network named “wit”, which has the double meaning of Women in Transparity and Women in Tech. It has been designed to help bridge the gender gap in the industry, allowing the ladies in our team to form connections across the business, discuss challenges, share achievements, explore ideas and come up with initiatives.
• Wellbeing:

  Wellbeing

  Wellbeing is an often-overlooked yet extremely important part of working life. At Transparity, we understand how a holistic approach to wellbeing can truly make a difference to the team; Here are just some of our initiatives that we offer to help promote wellbeing and engagement within the team:; • A culture dedicated to openness and transparency. From monthly business updates to guidance on how Covid restrictions may affect us, we don't believe in keeping people in the dark.; • Weekly "Wellbeing Wednesday" calls; a chance for anyone in the business to discuss how their week has been, get advice in a supportive environment, or just take some time out to connect with other team members.; • Regular opportunities to give feedback and suggest improvements that the company could make to keep the business a fantastic place for all.; • Onboarding calls from the Board of Directors in the first couple of weeks of employment. It doesn't matter whether you're a member of the Senior Leadership Team or a brand-new young apprentice; our CEO will still take the time to get to know you.; • A phenomenal People & Culture team who are not only dedicated to improving internal processes and engagement, but will discuss anything you need to in a confidential environment.; • Friday afternoon "All Hands" calls, where we offer shout outs to our colleagues, welcome new starters...and end the week with a hotly-contested quiz!; ; From a benevolence and social perspective we consistently support Charitable donations, encourage staff to conduct voluntary days in their communities, conduct team building events and support / sponsor the events of others. We have a large focus upon upskilling our people and we also have a modest size apprenticeship programme here too.

Pricing

• Price: £1.81 to £87,705 a unit a month
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Limited trial licences can be provided for some services.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@transparity.com. Tell them what format you need. It will help if you say what assistive technology you use.