BONDAP LTD

LALAW Legal case management system, court bundling and time recording solution

The AI empowered integrated case management system to manage different types of cases, supports the recording and editing of case data, approval workflow, reminders and dashboards, allocates work, automates processes, reports progress and status, provides secure collaboration space with secure file sharing. Provides court documents bundling functionality and Clients Portal.

Features

• Secure workspaces for legal case collaboration with all stakeholders.
• Outlook integration supporting legal case email, diary, task management.
• Legal case document and email saving with integrated case bundling.
• Integrated finance module tracking every legal case expense and fee.
• Non-intrusive time recording for every legal case activity.
• Full legal case history with complete audit trail.
• Access each legal case on desktop, tablet, or mobile.
• Security controls protect every legal case from data breaches.
• Legal case alerts delivered via SMS, app, email, onscreen.
• Supports many users working simultaneously on a legal case.

Benefits

• Centralise every legal case for consistent management and visibility.
• Automate legal case processes and monitor team performance.
• Deliver controlled, auditable, efficient legal case management.
• Clients securely access legal case documents and upload files.
• Save time managing repetitive legal case administration tasks.
• Role-based access simplifies legal case deployment and API integration.
• Publish legal case content from any device or location.
• Manage legal case tasks remotely with dashboards and media capture.
• Prioritise legal case tasks using red, amber, green flags.
• Track legal case progress with clear status, workload, KPI reports.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gc@bondap.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

801916837483793

Contact

Pavel Novikov
+447458148897
gc@bondap.com

About your service

• Service categories:

  Applications

  Content workflow and management

  • Document

  Content services

  • Enterprise Content Management Applications
  • Content Sharing and Collaboration Applications

  Enterprise portals and digital workspaces

  • Multi-Audience Portals
  • Integrated Employee Workspaces
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: LALAW Legal case management system is a modular software. This means each module can work as a standalone module but can be seamlessly integrated with others to provide organisations with one system for solving common, Governance, Risk and Compliance Challenges. Please refer to the G-Cloud Catalogue.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Access to the internet and a modern internet browser.
• System requirements: Browser: Edge/Chrome/Firefox/Safary/Opera/Chromium based

User support

• Email or online ticketing support: Yes
• Support response times: Priority 1 (urgent) - up to 30 minutes;; Priority 2 - up to 1.5 hours;; Priority 3 - up to 4 hours;; Priority 4 - up to 9 hours.; 24/7
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AAA
• Web chat accessibility testing: Automated accessibility test
• Onsite support: Yes, at extra cost
• Support levels: Basic support - free:; *Standard maintenance (including bug-fixing, system upgrades, software updates, secure updates, etc.); *Access to video-tutorials for users; * Access to all relevant documentation and User Manual in an electronic format.; * User support using ticket system or email support weekdays between 8am and 6pm; ; Advanced support - 5000 GBP /year:; * All the Basic support +; * Support by phone weekdays between 8am and 6pm; * 2 online training session (3 hours each) for system users (up to 10 users) with “train the trainer scheme”:; -system configuration and settings;; -user roles and rights;; -system general functionality;; -specific modules functionality;; -user control (change-log);; -reporting capabilities, interactive charts;; -customisation capabilities;; -ticket system usage.; ; Around the clock ticket system or email support - 10000 GBP/ year:; * All the Advanced support +; * Support by ticket system or email support 24/7; ; Around the clock phone and chat support - 20000 GBP/ year:; * All the Advanced support +; * Support by phone and chat support 24/7; ; Onsite support - 1000 GBP/ visit:; It can be a training session or any other onsite support customer requires; ; Additional online training sessions - 100 GBP/ hour; ; Chat support - 2000 GBP/ year
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Key stages in the on-boarding process comprise the following, managed under Civica’s Project Management Methodology which is based on PRINCE2.; ; • Customer completes standard registration/order; • Customer provides file containing user profiles for loading; • Customer provides data files for loading; • User interface configuration requirements agreed; • System installation time is based on number of users, data ingestion and connectivity. Specific configuration and integration requirements to be agreed with the customer following installation; • Implementation costs and timescales finalised based on configuration requirements; • Specification for any dedicated communication links agreed and plan provided; • Training given to customer staff; • Service commencement; • Post-commencement project meeting(s)
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
  • Other
• Other documentation formats: Video
• End-of-contract data extraction: Exit plan will be agreed including data extract arrangements. By default, we provide archive with all customers data in SQL/CSV format and attached files/documents (if applicable) in the same format as kept in the system.; Users can use built-in export features to extract data any time during the contract.; At the contract end/exit we place the encrypted archive with full Customer’s data extraction on our secure private cloud. The data is transferred/exchanged via secure communication channels which are protected by best practice encryption.; Then the customer can download it using given credentials.; Once the customer confirms successful receiving of its data, we securely destruct all customer's data on all our servers.
• End-of-contract process: Exit plan will be agreed including data extract arrangements. By default, no additional costs required.; Services included in the price at the end of the contract:; - Customers data export in sql and/or csv format as an encrypted archive and data fields and dependencies description; - Placing archive on our own private secure cloud; - Sending credentials to the customer to download and extract archive; - Date of customer data destruction agreement; - Customer data destruction; Additional services can be provided by customer's request at the additional cost.; Additional requirements for delivery of the data in non-standard file formats or with transformations applied will be chargeable per the standard rate card.
• Documentation accessibility standard: WCAG 2.2 AAA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Fully available via mobile devices, responsive HTML5 design and installable mobile applications
• Service interface: Yes
• User support accessibility: WCAG 2.2 AAA
• Description of service interface: Available on request
• Accessibility standards: WCAG 2.2 AAA
• Accessibility testing: Further details upon request
• API: Yes
• What users can and can't do using the API: Dependant on application/module. Both put and pull requests are supported.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Almost unlimited. Further details upon request

Scaling

• Independence of resources: Underlying hardware is dynamically allocated and balanced using VMware Dynamic Resource Scheduler (DRS). DRS ensures virtual servers are allocated the appropriate physical hardware resources at all times. DRS also enables virtual servers to be migrated to different physical hardware so system availability is maintained during planned or unplanned maintenance.; Storage is allocated via a flash storage array capable of maintaining high IOPS throughput.

Analytics

• Service usage metrics: Yes
• Metrics types: Subject to agreement. Metrics supplied are based on client requirements.; For example: Logins, session length; changes; number of users, active users; number of entries added by module; number of entries logged per user; number of cases and assessments closed in time; cases, assessments outdated; percentage of cases investigated in time.; The system provides an effective summary analysis and reporting capability, including straightforward reporting tools for cumulative summaries, identification of trends, hot-spots, areas of concern etc.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Built-in export functionality with an option to extract filtered entries so data can be exported directly from the website in a variety of formats from any module.; Data can be extracted in agreed formats. Data volumes over 50GB will require an individual extraction plan including agreement on extract media.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • PDF
  • EXCEL
  • WORD
  • TXT
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • SQL
  • JSON
  • Any original files formats (for attachments)
  • Excel/word

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: WireGuard VPN
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Standard subscription: 99,9% System Availability (but we regularly achieve 100% uptime); HA subscription: 99,99% System Availability
• Approach to resilience: We use load balancer (for HA subscription - high availability multi-cloud). We provide component redundancy Full N+1 or Fault tolerant (2N or 2N+1) dependent on subscription level.; We utilise multiple resilience arrangements, including availability zones allow us to provide redundancy across phisically separated loacations, and regularly practice disaster recovery scenarios. For security reasons, full details are available on request.
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Management access is limited based on client requirements using pre-defined roles based access.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: Production information never replicated and stored in non production environments. Administrator access to production environments is limited to a handful of senior, named individuals.; All data is encrypted in transit and at rest.; We have a Segregation of duties policy.; B-SAFE has a documented ISMS policy which is continually reviewed and redistributed to employees on an annual basis. Information Security events are recorded in a central database and reviewed by board-level management with actions and follow-ups implemented as required.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: All changes are requested through the Access/System Change Request process, requiring authorisation from senior IT management.; Configuration, change management, incident response and protective monitoring are all demonstrated in our compliance with the ISO-27001 information security standard and CSA CCM v4.0.; In addition to our ISO-27001 compliance, and our use of independent 3rd party penetration tests, we operate an assumed breach model and use active red-team penetration testing and vulnerability management as part of our Operational Security Assurance (OSA).
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We use software such as: Oracle Vulnerability Scanning Service that routinely checks:; - Compute instances (hosts).; - Containers.; using the following vulnerability sources:; - National Vulnerability Database (NVD).; - Open Vulnerability and Assessment Language (OVAL).; - Center for Internet Security (CIS).; It can identify:; - Ports that are unintentionally left open.; - OS packages that require updates and patches.; - OS configurations that hackers might exploit.; - Industry-standard benchmarks published by the Center for Internet Security (CIS).; - hosts compliance with the section 5 (Access, Authentication, and Authorization) benchmarks defined for Distribution Independent Linux.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We use Real Time Monitoring (RTM) on cloud level:; Metrics related to the activity level and throughput of compute instances, to the up/down status, health, observability, log, configuration, capacity.; Execution level:; We collect user activity logs such as access log.; Backup log level:; We backup logs to avoid overwrite buy 3-rd party.; ; Once a serious compromise is discovered we applying the maximum set of emergency strict rules.; The most serious compromises will be resolved within 12 hours, others will be resolved approximately within 72 hours.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We have an Information Security and Data incident reporting policy.; We make use of our own software platform for incident reporting using an online form. Incidents are then automatically escalated to a fortnightly director meeting for review.; We register all the discovered incidents including minor.; If a major incident occurs: information about the incident will be sent via e-mail (or other specified contact) to the Data subject (Customer or third party) and to the corresponding authority when applicable (ICO).; Incidents impacting clients will be communicated on an ad-hoc basis if and when they occur.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 7 days Free trial version can be provided by request. It includes all core modules and is fully functional.; Free trial access does not allow for customisation and roles management, no administrator access and only email notifications (no sms, voice, push notifications).

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 3%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 6%
• Over £5,000,001: 7%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Technical Standards Institute
• ISO/IEC 27001 accreditation date: Wednesday 18 September 2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: Yes
• CSA STAR accreditation date: Wednesday 28 January 2026
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/A
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 908de4f1-0a58-4128-a845-28b716c2fb00
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 6a1958b1-62a2-4790-aa83-1b5b6ef82653
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gc@bondap.com. Tell them what format you need. It will help if you say what assistive technology you use.