ORACLE CORPORATION UK LIMITED
Oracle Customer Success Services - Cloud Success Services
Empowers organisations with flexible, expert-led consulting and support across Oracle SaaS, OCI, analytics, integration, security, and transformation. Leverage hands-on technical guidance, best-practice process optimisation, accelerated issue resolution—benefitting from direct vendor insight, platform integration, and trusted delivery to continuously enhance Oracle investments and maximize business value.
Features
- Engagements that are fully tailored to your requirements
- Expert technical consulting for Oracle and multi-cloud solutions.
- Health checks and environment assessments for Oracle cloud workloads.
- Solution architecture design and optimisation for Oracle technologies.
- Proactive performance, security, and compliance advisory services
- Migration, integration, and transformation planning and delivery
- Hands-on system troubleshooting, configuration, and tuning
- Cost optimisation and cloud financial management recommendations.
- Technical account manager or lead consultant assigned per engagement
- Comprehensive project and escalation management support
Benefits
- Gain actionable insights through personalised, specialist engagement.
- Rapidly resolve issues and unblock project progress.
- Minimize risk with best-practice technical and compliance input
- Optimize performance, security, and operational efficiency
- Streamline migrations, integrations, and cloud transformation initiatives.
- Increase IT productivity with targeted, flexible resource deployment
- Enable continuous innovation and proactive problem avoidance.
- Align solutions precisely with evolving business requirements
- Realize measurable return on Oracle technology investments
- Access Oracle experts when and where needed
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk-publicsector_gb@oracle.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
8 0 2 8 5 6 5 2 2 3 6 0 0 8 8
Contact
ORACLE CORPORATION UK LIMITED
Kevin Brayne
Telephone: +44 (0) 7876 262525
Email: uk-publicsector_gb@oracle.com
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
- Managed Private SaaS/PaaS
- Application management
Managed Public cloud
- Managed Public IaaS
- Managed Public SaaS/PaaS
- Application management
Managed Hybrid Cloud
- Managed Hybrid IaaS
- Managed Hybrid SaaS/PaaS
- Application management
Service scope
- Service constraints
-
Scope, roles, and deliverables must be confirmed for each engagement
Availability of specific Oracle certified staff may depend on notice period.
Access to customer’s relevant systems and personnel is required.
Work outside standard hours/regions may incur premium rates
This product/service is subject to eligibility requirements
User support
- Email or online ticketing support
- Yes
- Support response times
-
Oracle CustomerSuccessServices provides multiple support levels, for example:
Level 2 & Level 3 Support: First point of contact for user requests and incident resolution, available during standard business hours or 24/7 for high-severity cases.
Severity-Based SLAs: Severity Level 1 issues receive a 30-minute response and 8–12-hour resolution. Severity Level 2 issues have a 60-minute response and 24-hour resolution. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- The extent to which an Oracle product is, prior to any customisations, capable of providing comparable access to individuals with disabilities consistent with the applicable provisions of the Architectural and Transportation Barriers Compliance Board standards set out in 36 CFR Part 1194 Appendix A ('Revised Section 508') effective as of January, 2018 and Web Content Accessibility Guidelines (WCAG) 2.1 level AA, or 2.2 level AA, is indicated exclusively by the dependencies, comments and exceptions noted on the applicable Accessibility Conformance Report (ACR) based on the Voluntary Product Accessibility Templates (VPAT) available at www.oracle.com/accessibility for each product, when they are used in accordance with Oracle's associated documents and other written information, and provided that any assistive technologies and any other products used with them properly interoperate with them. In the event that no ACR is available for a particular Oracle product, Oracle makes no representations regarding accessibility. Oracle Support customers with disabilities may use the online My Oracle Support or call Oracle Support at 1.800.223.1711 telecommunications relay service (TRS), reference https://www.fcc.gov/file/15195/download (PDF). Oracle cannot make commitments about future product directions, including plans to address accessibility. Product direction remains at the sole discretion of Oracle.
- Web chat accessibility testing
- By policy, Oracle will not advocate for any testing tool, product or assistive technology over other similar tools and technologies. Oracle is familiar with various testing tools including but not limited to Axe-core, Wave, Site Improve, Lighthouse Etc., and Oracle is likewise familiar with many assistive technologies including but not limited to JAWS, NVDA, Dragon Naturally Speaking, Zoom Text, Orca, Voice Over, and Talkback.
- Support levels
- We provide flexible service levels tailored to each engagement, managed by a named technical lead. Typical responses are within one business day, with urgent issues escalated promptly. Clients benefit from direct platform expert access, proactive progress reviews, and regular status updates. Enhanced SLAs or 24/7 support available by arrangement
- AI chatbot
- Yes
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £766.00 | £158.00 |
| Associate business architect | £1,066.05 | £315.00 |
| Business architect | £1,522.93 | £514.00 |
| Lead business architect | £1,720.01 | £674.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,522.93 | £514.00 |
| Senior data architect | £1,720.01 | £674.00 |
| Chief data architect | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,254.17 | £389.00 |
| Senior enterprise architect | £1,522.93 | £514.00 |
| Lead enterprise architect | £1,720.01 | £674.00 |
| Principal enterprise architect | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £1,066.05 | £315.00 |
| Network architect | £1,522.93 | £514.00 |
| Lead network architect | £1,720.01 | £674.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £1,522.93 | £514.00 |
| Lead security architect | £1,720.01 | £674.00 |
| Principal security architect | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £1,066.05 | £315.00 |
| Solution architect | £1,254.17 | £389.00 |
| Senior solution architect | £1,522.93 | £514.00 |
| Lead solution architect | £1,720.01 | £674.00 |
| Principal solution architect | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,066.05 | £315.00 |
| Technical architect | £1,254.17 | £389.00 |
| Senior technical architect | £1,522.93 | £514.00 |
| Lead technical architect | £1,720.01 | £674.00 |
| Principal technical architect | £1,995.00 | £899.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,995.00 | £899.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,720.01 | £674.00 |
| Principal cyber security audit and assurance | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £1,522.93 | £514.00 |
| Lead cyber security governance and risk manager | £1,720.01 | £674.00 |
| Principal cyber security governance and risk manager | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £1,522.93 | £514.00 |
| Lead cyber security monitoring | £1,720.01 | £674.00 |
| Principal cyber security monitoring | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £1,522.93 | £514.00 |
| Lead cyber security incident response | £1,720.01 | £674.00 |
| Principal cyber security incident response | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £1,522.93 | £514.00 |
| Lead cyber security vulnerability management | £1,720.01 | £674.00 |
| Principal cyber security vulnerability management | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £1,522.93 | £514.00 |
| Lead cyber security digital forensics | £1,720.01 | £674.00 |
| Principal cyber security digital forensics | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £1,522.93 | £514.00 |
| Lead cyber security penetration testing | £1,720.01 | £674.00 |
| Principal cyber security testing | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £1,522.93 | £514.00 |
| Lead cyber security secure systems architecture and design | £1,720.01 | £674.00 |
| Principal cyber security secure systems architecture and design | £1,995.00 | £899.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £766.00 | £158.00 |
| Analytics engineer | £1,254.17 | £389.00 |
| Senior analytics engineer | £1,522.93 | £514.00 |
| Lead analytics engineer | £1,720.01 | £674.00 |
| Head of analytics engineering | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £895.48 | £209.00 |
| Data analyst | £1,254.17 | £389.00 |
| Senior data analyst | £1,522.93 | £514.00 |
| Principal data analyst | £1,720.01 | £674.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £1,066.05 | £315.00 |
| Senior data engineer | £1,522.93 | £514.00 |
| Lead data engineer | £1,720.01 | £674.00 |
| Head of data engineering | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £1,720.01 | £674.00 |
| Head of data ethics | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £1,522.93 | £514.00 |
| Lead data governance manager | £1,720.01 | £674.00 |
| Head of data governance | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £766.00 | £158.00 |
| Associate data scientist | £1,066.05 | £315.00 |
| Data scientist | £1,254.17 | £389.00 |
| Principal data scientist | £1,522.93 | £514.00 |
| Lead data scientist | £1,720.01 | £674.00 |
| Head of data science | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £1,522.93 | £514.00 |
| Lead machine learning engineer | £1,720.01 | £674.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £1,066.05 | £315.00 |
| Performance analyst | £1,254.17 | £389.00 |
| Senior performance analyst | £1,522.93 | £514.00 |
| Lead performance analyst | £1,720.01 | £674.00 |
| Head of performance analysis | £1,995.00 | £899.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £1,066.05 | £315.00 |
| Application operations engineer | £1,254.17 | £389.00 |
| Senior application operations engineer | £1,522.93 | £514.00 |
| Lead application operations engineer | £1,720.01 | £674.00 |
| Principal application operations engineer | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £1,522.93 | £514.00 |
| Senior business relationship manager | £1,720.01 | £674.00 |
| Lead business relationship manager | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £1,066.05 | £315.00 |
| Change and release analyst | £1,522.93 | £514.00 |
| Change and release manager | £1,720.01 | £674.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £1,066.05 | £315.00 |
| Senior operations analyst | £1,522.93 | £514.00 |
| Operational control manager | £1,720.01 | £674.00 |
| Head of command and control | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £1,066.05 | £315.00 |
| End user computing engineer | £1,254.17 | £389.00 |
| Senior end user computing engineer | £1,522.93 | £514.00 |
| Lead end user computing engineer | £1,720.01 | £674.00 |
| Principal end user computing engineer | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £1,254.17 | £389.00 |
| IT service manager | £1,522.93 | £514.00 |
| Senior IT service manager | £1,720.01 | £674.00 |
| Head of IT service management | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £1,720.01 | £674.00 |
| Major incident manager | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £1,066.05 | £315.00 |
| Infrastructure engineer | £1,254.17 | £389.00 |
| Senior infrastructure engineer | £1,522.93 | £514.00 |
| Lead infrastructure engineer | £1,720.01 | £674.00 |
| Principal infrastructure engineer | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £1,066.05 | £315.00 |
| Infrastructure operations engineer | £1,254.17 | £389.00 |
| Senior infrastructure operations engineer | £1,522.93 | £514.00 |
| Lead infrastructure operations engineer | £1,720.01 | £674.00 |
| Principal infrastructure operations engineer | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £1,254.17 | £389.00 |
| Problem manager | £1,522.93 | £514.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £1,066.05 | £315.00 |
| Senior service desk analyst | £1,522.93 | £514.00 |
| Service desk manager | £1,720.01 | £674.00 |
| Head of service desk | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £1,066.05 | £315.00 |
| Service readiness analyst | £1,254.17 | £389.00 |
| Service transition manager | £1,522.93 | £514.00 |
| Lead service transition manager | £1,720.01 | £674.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £766.00 | £158.00 |
| Junior business analyst | £1,066.05 | £315.00 |
| Business analyst | £1,254.17 | £389.00 |
| Senior business analyst | £1,522.93 | £514.00 |
| Lead business analyst | £1,720.01 | £674.00 |
| Head of business analysis | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £1,254.17 | £389.00 |
| Delivery manager | £1,522.93 | £514.00 |
| Senior delivery manager | £1,720.01 | £674.00 |
| Head of (Agile) delivery management | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £1,066.05 | £315.00 |
| Digital portfolio manager | £1,522.93 | £514.00 |
| Senior digital portfolio manager | £1,720.01 | £674.00 |
| Head of portfolio | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £1,066.05 | £315.00 |
| Product manager | £1,254.17 | £389.00 |
| Senior product manager | £1,522.93 | £514.00 |
| Lead product manager | £1,720.01 | £674.00 |
| Head of product | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,995.00 | £899.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £1,066.05 | £315.00 |
| QAT analyst | £1,254.17 | £389.00 |
| Senior QAT analyst | £1,522.93 | £514.00 |
| Lead QAT analyst | £1,720.01 | £674.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £1,066.05 | £315.00 |
| Test engineer | £1,254.17 | £389.00 |
| Senior test engineer | £1,522.93 | £514.00 |
| Lead test engineer | £1,720.01 | £674.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £1,720.01 | £674.00 |
| Head of test | £1,995.00 | £899.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £766.00 | £158.00 |
| Junior DevOps engineer | £895.48 | £209.00 |
| DevOps engineer | £1,066.05 | £315.00 |
| Senior DevOps engineer | £1,254.17 | £389.00 |
| Senior DevOps engineer - management | £1,522.93 | £514.00 |
| Lead DevOps engineer | £1,720.01 | £674.00 |
| Lead DevOps engineer - management | £1,720.01 | £674.00 |
| Principal DevOps engineer | £1,720.01 | £674.00 |
| Principal DevOps engineer - management | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £766.00 | £158.00 |
| Junior frontend developer | £1,066.05 | £315.00 |
| Frontend developer | £1,254.17 | £389.00 |
| Senior frontend developer | £1,522.93 | £514.00 |
| Lead frontend developer | £1,720.01 | £674.00 |
| Head of frontend development | £1,995.00 | £899.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £766.00 | £158.00 |
| Junior developer | £895.48 | £209.00 |
| Developer | £1,066.05 | £315.00 |
| Senior developer | £1,254.17 | £389.00 |
| Senior developer - management | £1,522.93 | £514.00 |
| Lead developer | £1,720.01 | £674.00 |
| Lead developer - management | £1,720.01 | £674.00 |
| Principal developer | £1,720.01 | £674.00 |
| Principal developer - management | £1,995.00 | £899.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 56f30750-347d-426a-8fc0-c4318c0c93b2
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Volunteering opportunities for staff
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Plans for positive actions with community groups.
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk-publicsector_gb@oracle.com.
Tell them what format you need. It will help if you say what assistive technology you use.