Mott MacDonald Limited

Deploying cloud services

Mott MacDonald provides a range of cloud onboarding and deployment services. We can work with you to plan, deliver and support your end-to-end cloud deployment, helping you manage onboarding seamlessly with internal and external stakeholders. Our capability will make your cloud projects successful, our track record proves it.

Features

• Independent review, decision support and risk management
• Analyse and document your technical requirements
• Advise on cloud platforms, security implications, scaling, future expansion
• Liaison with your corporate IT departments and stakeholders
• Transition planning, change management and user cutover planning
• Management of newly deployed or migration of existing cloud services
• Detailed deployment specification creation
• Test and release management
• Tailored user training and train-the-trainer training

Benefits

• Dynamic, dedicated, forward-looking team of professional technologists
• Many years' experience delivering robust and innovative cloud technology
• Work in close partnerships for maximum benefit
• Team of over 40 with practical cloud delivery experience
• Technology agnostic, we'll recommend the right tools for the project
• We love open source, but work well with proprietary technology
• We can blend off-the-shelf tools with new bespoke technology
• Serious about high standards with certificates to prove it
• ISO9001:2015; ISO14001:2015; CITP; ITIL; APM; AgilePM; TickITplus; CE+; ISO27001:2013

£550 to £2,500 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology+systems@mottmac.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

803973582718298

Contact

Samantha Lottering-Geeson
+44 (0)141 222 3798
technology+systems@mottmac.com

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: We have many years of experience providing tailored training syllabuses for different client groups and job roles. Examples include different syllabuses for stakeholder engagement, informing operations managers, training of operators and IT support teams. We can provide tailored System Operator, System Administrator and System Maintainer training courses remotely or on-site. Depending on your individual needs, we can also supply train-the-trainer sessions where train a subset of identified super users who can then train others within your organisation according to your own schedules. ; ; Our training is based on industry best practices, using the OSF (On-the-job, social, formal) learning ratio. OSF shows that “70/20/10” works well across many organisations, where the bulk of training is done “on-the-job”. ; ; Our role is to provide the “social” and “formal” aspects of training, where your staff might just need some coaching sessions or more structured upskilling training - a top-up session for lesser-used parts of the system or introduction of new functionality.; ; Our training comprises:; ; 1-Training preparation; 2-Delivery of training; 3-Top-up sessions; ; Our Cloud Support - Setup and Migration, Testing and Training service can be procured standalone or combined with our Lot 2 Cloud Software products: ; ; ● Osprey UTMC ; ● Merlin Incident and Crisis Management
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: At Mott MacDonald, ease-of-use, reliability, information security and availability apply across all software projects no matter the sector or industry. ; ; Over several years, our team at Mott MacDonald has helped many clients understand the benefits of cloud-based system delivery. We have delivered a significant number of software applications through cloud hosted platforms. Moving from traditional internal hosting of applications to cloud services involves a variety of technical and organisational challenges. Our technical and business analysts can assist you throughout your decision making process, and using our direct delivery expertise, through to the deployment and rollout of services to users.; ; We believe that a successful cloud service is set up using:; ; ● Clear business reasons and well-defined objectives; ● A clear and realistic transition plan; ● Continuous monitoring and support during the early stages after go-live; ● Well defined communication channels between users and stakeholders; ; Our Cloud Support - Setup and Migration, Testing and Training service can be procured standalone or combined with our Lot 2 Cloud Software products:; ; ● Osprey (UTMC service); ● Merlin (strategic issue management service)
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: At Mott MacDonald, ease-of-use, reliability, information security and availability apply across all software projects no matter the sector or industry.; ; Throughout any cloud deployment, risk management is an integral part of our quality assurance and management systems. We will set up and maintain a project risk register, providing you with regular updates as part of the ongoing reporting process. ; ; We will also create an acceptance test specification using our mature and certified testing procedures. When your cloud deployment is operational and has passed our internal system testing process, we will conduct Factory Acceptance Testing (FAT) process, inviting you to attend and/or witness.; ; We will agree with you which sub-set of FAT tests will comprise Site Acceptance Testing (SAT). When your cloud deployment is operational in your target live environment, we will carry out SAT to demonstrate:; ; ● Correct operation of the service in the cloud environment; ● Performance of the service in the target environment; ; Our Cloud Support - Setup and Migration, Testing and Training service can be procured standalone or combined with our Lot 2 Cloud Software products: ; ; ● Osprey (UTMC service); ● Merlin (strategic issue management service)

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: Please refer to our separate Lot 3 service 'Cloud Support - Supporting cloud services'

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV - Business Assurance
• ISO/IEC 27001 accreditation date: 03/10/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: Certified Information Systems Security Professional (CISSP) staff

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  PROTECTING AND IMPROVING OUR ENVIRONMENT - Mott MacDonald is an industry leader in protecting and improving the environment and providing thought leadership in the infrastructure community on creating a stable climate and prosperous net carbon zero economy. We authored the Infrastructure Carbon Review for the UK Government and co-authored the world’s first publicly-available specification on carbon management in infrastructure, PAS2080.; ; We recognise our responsibility to manage environmental risks and identify safeguarding and improvement opportunities. We have dedicated environmental specialists in areas of air quality, noise, landscape, cultural heritage, water resources and a dedicated global practice leader who draws together expertise and good practice. We know protecting the environment creates sustainable, safe communities and we have extensive experience in delivering environmental impact assessments (EIAs) to our clients to ensure projects are delivered in an environmentally responsible way. ; ; Our Business Management System supports the adoption of a single way of working across the organisation and ensures environmental considerations are incorporated into our internal work, as well as the services we provide to clients. We regularly conduct comprehensive Sustainability and Environmental Risk Assessments (SERAs) at project level. ; ; As an organisation we have made significant strides in reducing our carbon footprint and in 2022 we were the first engineering consultancy in the world to be certified as carbon neutral. We continue to make progress in line with our commitment to becoming a net zero organisation by 2040. ; ; National Highways chose our Moata Carbon Portal for the A303 Sparkford to Ilchester Scheme to assess carbon emissions from construction and to inform the scheme’s environmental impact assessment (EIA). By identifying and targeting carbon hotspots using the Portal our design solutions cut carbon emissions by 46%.; ; We establish a social value action plan and monitor commitments throughout the project lifecycle.

  Covid-19 recovery

  COLLABORATING TO BEAT COVID-19 - COVID-19 continues to drive us all to work together to help communities and businesses build confidence now and for the future.; ; Through the long-standing collaborative relationships Mott MacDonald (MM) has with our clients and partners, we’re collectively identifying things we can all do, and how to execute the best outcomes in the communities affected.; ; We share the belief that together we will build confidence by keeping our people robust, innovative and our businesses focused on sustaining infrastructure, enterprise, and social outcomes. ; ; AN ALTERNATIVE RECOVERY PLAN: As we seek to recover from COVID-19, throw off economic recession and make society resilient against future surprises we must do four things.; ; 1. Set out the most important challenges; 2. Define the desired outcomes; 3. Set clear objectives; 4. Act urgently; ; Here we share a snapshot of some of our activities and ideology: ; ; A CATALYST FOR ANTIMICROBIAL RESISTANCE (AMR) PREVENTION? Supporting the Fleming Fund’s efforts to support countries with AMR challenges has contributed to more effective responses to the COVID-19 pandemic.; ; PROTECTION FOR WORKERS: A partnerships programme managed by MM will help one million people across Africa and Asia by supporting vulnerable workers and their families through the pandemic.; ; DELIVERING INTERNATIONAL DEVELOPMENT SERVICES: Throughout the COVID-19 pandemic, MM has delivered aid-funded programmes worldwide ensuring that urgent responses are also sustainable.; ; FUTURE-PROOF DECISION-MAKING: The disruption caused by COVID-19 has made it only too clear that the future will be characterised by volatile change and uncertainty.; ; GENERATING A GREEN RECOVERY: The UK’s recovery from COVID-19 and its economic impact will be all the better if it is a green one.; ; We establish a social value action plan and monitor commitments throughout the project lifecycle.

  Tackling economic inequality

  We recognise EDI is a strategic business priority with a clearly demonstrable business case and our commitment to equality, diversity, and inclusion. We have:; ; • Achieved gold status under the National Equality Standard (NES) - the highest rating available for the highest benchmark a business can achieve for EDI good practice in the UK. ; ; • Won ‘Best Emerging Talent Strategy’ at the Firm Awards, which recognise efforts in developing and achieving a diverse talent pool. ; ; Our Corporate Social Responsibility Strategy prioritises achievement of meaningful skills and employment through provision of grant funding, volunteering, and skills transfer. ; ; SUPPORTING GROWTH OF REGIONAL BUSINESSES; ; We fully support mentoring and supporting local businesses by proactively recruiting a diverse supply chain. This benefits both small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). SMEs account for more than 50% of our suppliers and we are committed to building on the diversity of our supply chain. We participate in ‘Meet the Buyer’ days through our membership of Minority Suppliers Development UK Ltd, and trade shows. We require our supply chain to share similar social and environmental sustainability values and actively support them to do so. ; ; COLLABORATIVE BEHAVIOUR; ; To ensure our clients benefit from our collective knowledge and experience, we encourage collaborative behaviours with our supply chain.; ; SCALABLE SOLUTIONS; ; Our Osprey service now builds on our shared Moata environment, demonstrating our commitment to supporting scalable and future-proofed technologies.; ; MANAGING CYBER SECURITY; ; Our Cyber Essentials Plus accreditation demonstrates our commitment to applying government-backed best practice when managing online security threats.; ; PROMOTING INNOVATION; ; Giving staff opportunities to innovate creates better results for communities and new, more effective solutions for old challenges. We have an annual innovation and excellence fund to enable this. ; ; We establish a social value action plan and monitor commitments throughout the project lifecycle.

  Equal opportunity

  Mott MacDonald's common values are set out in our vision, mission, and values. A key element of the policy is RESPECT. We respect the natural environment and community in which we work, we cherish the rich diversity in the abilities and talents of all people and cultures, and treat each other with the respect we would want from others. ; ; Our EQUALITY, DIVERSITY AND INCLUSION (EDI) efforts involve a range of initiatives and actions to help us achieve:; ; • EQUALITY, by removing barriers and ensuring everyone has equal access to opportunities. ; ; • DIVERSITY, by creating a workforce which reflects the diversity of the communities we work in at all levels of the business. ; ; • INCLUSION, by meeting the varying needs of our colleagues so everybody feels engaged, respected and able to achieve their full potential. ; ; The Group EDI policy establishes responsibilities and makes clear that unfair discriminatory behaviour will result in disciplinary action. ; ; We are committed to:; ; • Making reasonable adjustments to ease any difficulties experienced by employees with disabilities in carrying out their work within its standard conditions of employment. ; ; • Ensuring that all members of staff are afforded equal opportunity when consideration is given to staff training and development. ; ; • Conducting annual pay reviews and checks to ensure pay parity between the sexes for jobs of equal market value and job holders of equal qualification, experience, and ability. ; ; • Ensuring that no job applicant or employee receives less favourable treatment, directly or indirectly, on the grounds of age, disability, caring status e.g. gender, race, colour, sexual orientation, etc.; ; • Promoting inclusion through the development of apprenticeships, work experience and similar programmes.; ; We establish a social value action plan and monitor commitments throughout the project lifecycle.

  Wellbeing

  WELLBEING is integral to our business as it affects and influences all areas of daily work. In 2016, Mott MacDonald signed the UK’s Time to Change pledge, reflecting our commitment to reduce mental health stigma and discrimination in the workplace. ; ; Our ambition is to CREATE A ‘BEST IN CLASS’ WELLBEING CULTURE, where we can collectively and individually thrive.; ; This is done by addressing the following wellbeing concerns:; ; • DEMANDS: taking account of the demands of our work; responding to individuals; matching skills and responsibilities to the job.; ; • CONTROL: encouraging the development of skills, consulting staff over work patterns; considering the pace of work and its impact.; ; • RELATIONSHIPS: creating an environment where bullying and harassment are not tolerated; preventing or resolving unacceptable behaviour.; ; • ROLE: be clear about what staff need to do; ensure staff can raise concerns.; ; • CHANGE: provide timely information; consult; understand the impact of change.; ; • SUPPORT: provide information, support, and adequate resources; practice connected conversations, coaching, and mentoring; highlight external support.; ; How do we do this ?; ; • Setting clear actionable KPIs informed by reliable reporting and leading indicators; ; • Clear governance, roles, and responsibilities; ; • Programme of investment for Mental Health First Aiders, line managers, and wellbeing champions; ; • Regular wellbeing pulse surveys; ; • Review of IT platforms: leverage technology ; ; • Employee Assistance Programme – independent, free and confidential 24/7 advice line which is answered by qualified and accredited counsellors for support on financial, legal and specific mental health support.; ; • Targeted training for managers in mental health awareness; ; • Private health care for our staff; ; We establish a social value action plan and monitor commitments throughout the project lifecycle.

Pricing

• Price: £550 to £2,500 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology+systems@mottmac.com. Tell them what format you need. It will help if you say what assistive technology you use.