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KJR Software Services Ltd

Cloud hosted web applications design and development

We offer specialized cloud hosting services tailored for the design and development of web applications.Employing Agile methodologies,we deliver a comprehensive suite of services including hosting,discovery, analysis,design,development,support,and maintenance for cloud and web-based solutions.As a Microsoft partner, we excel in Microsoft .NET Core (MVC,C#), web services,XML,XSLT,HTML5,React,Angular, JavaScript,JQuery,AJAX,SQL,SharePoint,Umbraco, zure,full-stack Java, AI, ML,and more

Features

  • Hosting, development, support, and maintenance for secure cloud web apps
  • Configuration, development, and integration of SQL Cloud database.
  • Responsive UX design with flexible reporting and business intelligence
  • Secure data exchange with automated data validation processes.
  • Integration with social media and mobile web applications.
  • Utilizing Azure services like App Service and Functions.
  • Azure Cloud App Service and API for secure authorization
  • Mapping solutions including Leaflet, ESRI, Google, and Bing

Benefits

  • Alignment with GOV.UK Open Standards, Government Digital Service Standard
  • Compliance with WCAG 2.1 and W3C accessibility standards.
  • Integration of systems including CRM, MS Dynamics, Office, SharePoint.
  • Hosted on Microsoft Azure, Office365, Rackspace Cloud, Amazon Web Services.
  • Cost-effective rapid delivery through reusable open-source component
  • Utilization of Agile Scrum and PRINCE2 methodologies
  • Collaborative design, delivery, and implementation using Azure DevOps
  • Specialization in education, data capture, validation, reporting, search systems.
  • Web applications developed following OWASP recommendations for configuration and security

Pricing

£300 a unit

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pcrao@kjrsoftwareservices.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 0 4 5 4 7 4 7 6 3 7 7 7 7 9

Contact

KJR Software Services Ltd Purnachander Rao Kode
Telephone: 07545291687
Email: pcrao@kjrsoftwareservices.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Depends on requirement
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
While we typically don't anticipate constraints, we'll assess each requirement individually and we'll thoroughly analyze
System requirements
Depends on client needs

User support

Email or online ticketing support
Email or online ticketing
Support response times
We provide 24x7 Email or ticketing support.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Onsite support
Support levels
Target response/resolution times depend on the priority level of the request are as follows Target response times: • High – 1 hour* • Medium – 4 hours • Low – 8 hours • Enquiries – 45 hours Target resolution times: • High – 8hours • Medium – 18 hours • Low – 45 hours • Enquiries – 72 hours note: *hour = working hour
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Request details on user training programs, documentation, and support resources provided to facilitate a smooth transition. Ask for specifics on personalized assistance, tutorials, and any other initiatives aimed at helping users quickly and effectively utilize the service
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
The data is fully available at all times. After the customer has extracted the data, we will ensure that the disks are wiped securely
End-of-contract process
After the customer has extracted their data, we will ensure that the disks are wiped securely.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Not all features are available on mobile devices. Some features are limited.
Service interface
Yes
User support accessibility
WCAG 2.1 AA or EN 301 549
Description of service interface
Facilitates seamless integration, allowing disparate systems to exchange data and functionality effectively while maintaining independence and scalability
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
Interface testing with users of assistive technology involves evaluating accessibility features like screen readers and alternative input methods. It ensures digital interfaces are navigable and usable for individuals with disabilities, gathering feedback to enhance accessibility and user experience, ultimately promoting inclusivity and compliance with accessibility standards
API
Yes
What users can and can't do using the API
Most of the tools in the solution like JIRA, Conflunce, etc. provide an API that provides most functionality available through the web interface
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Additional products can be configured on request. Many of the tools in the solution offer the possibility to install add-ons without any support involvement

Scaling

Independence of resources
This is handled by the underlying cloud provider

Analytics

Service usage metrics
Yes
Metrics types
Some of the tools provide user access metrics. We can supply infrastructure metrics on request
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
Data isolation is handled by the underlying cloud provider. On customer request we can provide volume encryption.
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Data can be exported via the web interface or via command line tools, depending upon the product within the solution
Data export formats
  • CSV
  • Other
Other data export formats
Json
Data import formats
  • CSV
  • Other
Other data import formats
Json

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.99%
Approach to resilience
Handled by the underlying cloud provider.
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Handled by the underlying cloud provider
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We are working towards attaining ISO27001
Information security policies and processes
We are working towards attaining ISO27001 and ISO9001

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
ITIL compliant
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Regular scans and Intrusion tests
Protective monitoring type
Undisclosed
Protective monitoring approach
We use standard IDS mechanisms any compromise found would be reported to the customer immediately.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
We maintain a defined process for handling outages, keeping clients informed through agreed-upon methods. Outage reports are then finalized within 24 hours of resolution and distributed

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

We prioritize remote work wherever feasible, minimizing in-person meetings and transportation to combat climate change. This approach reflects our commitment to reducing carbon emissions and promoting environmentally sustainable practices

Covid-19 recovery

We honor the preferences of our employees and clients, prioritizing measures to minimize direct contact and office attendance, thereby reducing the risk of exposure to Covid-19.

Tackling economic inequality

our organizations tackle economic inequality of our employees through various strategies like implementing fair wage policies, offering equitable benefits and opportunities for advancement, providing financial literacy programs, and fostering inclusive workplace cultures. By addressing disparities in compensation and access to resources, companies promote greater financial stability and equality among their workforce

Equal opportunity

Our organizations promoting equal opportunity strive to eliminate discrimination based on factors like race, gender, or socioeconomic status. we offer fair hiring practices and inclusive policies to create environments where everyone has a chance to succeed based on merit and ability, fostering diversity and innovation

Wellbeing

We prioritize employee wellbeing by offering health and wellness programs, flexible work arrangements, mental health support, and a positive work environment. we promote work-life balance, encourage open communication, and provide resources for stress management and personal development, fostering a culture of care and resilience among employees

Pricing

Price
£300 a unit
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
We are always happy to provide prototypes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pcrao@kjrsoftwareservices.com. Tell them what format you need. It will help if you say what assistive technology you use.