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CYFOR

Managed eDiscovery/eDisclosure

CYFOR Legal Managed eDiscovery service provides comprehensive support for legal proceedings, from data identification and collection to processing, review, and production. Utilising advanced technologies, we ensure efficient document handling, secure data management, and compliance with legal standards, streamlining the discovery process for our clients.

Features

  • Expertise in leading eDiscovery technologies
  • Forensic data collection from diverse sources
  • Advanced data analytics for efficient data review
  • Customised consulting to align with client and legal needs
  • Dedicated project management for consistent oversight
  • Online reporting tools for real-time project tracking

Benefits

  • Streamlines discovery with top eDiscovery technologies
  • Ensures integrity with forensic data collection
  • Quick prioritisation through advanced analytics
  • Tailored strategies enhance legal outcomes
  • Dedicated manager ensures smooth project flow
  • Real-time tracking via online reporting

Pricing

£1,560 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@cyfor.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 0 4 9 4 9 6 1 7 1 2 1 7 4 8

Contact

CYFOR Andrew Frowen
Telephone: 07425829844
Email: bidteam@cyfor.co.uk

Planning

Planning service
Yes
How the planning service works
CYFOR Legal Managed eDiscovery planning process is structured to ensure meticulous preparation and execution, tailored to the unique requirements of each case:

1. Consultation: We begin with a detailed consultation to understand the scope and specific needs of the client's legal case. This includes identifying key legal issues, stakeholders, and relevant data sources.

2. Data Mapping and Identification: A comprehensive data mapping exercise is conducted to pinpoint where potentially relevant data resides. This step involves collaboration with IT departments to ensure no sources are overlooked.

3. Project Planning: Based on the initial findings, we develop a project plan that outlines timelines, resources, and specific technologies to be used. This plan is customised to align with the client's legal strategy and compliance requirements.

4. Technology Setup: The appropriate eDiscovery tools are configured and tested to ensure they meet the project’s requirements for data processing, review, and analysis.

5. Execution Roadmap: A clear execution roadmap is established, detailing each phase of the eDiscovery process from collection to production, ensuring all team members understand their roles and responsibilities.

This planning process is designed to provide a structured and efficient approach to eDiscovery, minimising risks and enhancing the effectiveness of the discovery efforts.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
EDiscovery

Training

Training service provided
Yes
How the training service works
CYFOR Legal provides bespoke training to enable the effective use of review packages such as Relativity. Training can be provided remotely or onsite to investigation teams or legal counsel.
Training is tied to specific services
Yes
Services the training service works with
Relativity

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
CYFOR Legal Managed eDiscovery service has a few constraints to consider:

1. Data Jurisdiction: Services are primarily offered within the UK within UK data centres; handling data outside may involve additional compliance and legal considerations.
2. Scalability Limits: While scalable to extensive datasets, extremely large data volumes may require additional setup time and resources.
3. Technology Compatibility: Primarily supports modern digital formats; older or proprietary formats may require specialized handling that could extend project timelines.
4. Resource Availability: Peak periods may necessitate advanced booking to ensure timely service delivery.

These constraints ensure the highest quality and adherence to compliance standards.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Normally respond to Email within one business day. Our standard service operating hours are 09:000am to 17:00pm Mon-Fri (excluding bank Holidays).
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our standard service operating hours are 09:000am to 17:00pm Mon-Fri (excluding bank Holidays), delivered by our fully UK based support team.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
ALCUMUS ISOQAR
ISO/IEC 27001 accreditation date
29/04/2014
What the ISO/IEC 27001 doesn’t cover
None - All requirements of the ISO27001 certification is covered
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

We are dedicated to implementing environmentally friendly practices that contribute to a greener future. To achieve this, we have developed a comprehensive strategy that focuses on encouraging sustainable modes of transport and other initiatives. We prioritise the use of public transportation for commuting purposes. Our employees are encouraged to utilise buses, trains, trams, and other forms of public transport whenever possible. In addition to public transport, we actively promote alternative modes of transportation, such as cycling and walking to local staff and operate a cycle to work scheme with secure parking. To further reduce the environmental impact of our travel, we actively promote video conferencing and virtual meetings as alternatives to business travel whenever feasible. By leveraging technology, we aim to minimise unnecessary air and road travel, thereby reducing CO2 emissions associated with transportation. Through these initiatives, we are committed to promoting sustainable transport and travel, playing our part in reducing the impact of CO2 emissions. With the current carbon neutral offset program with help from Carbon Neutral Britain, we are a carbon neutral business.

Tackling economic inequality

We commit to fostering enduring social value in tackling economic inequality through various initiatives: 1. Targeted Recruitment and Training: We prioritise engaging long-term unemployed, disabled individuals, and minorities through outreach and specialised training programs, aiming to provide meaningful employment opportunities and career advancement. 2. Apprenticeship and Work Experience: We offer apprenticeships and work placements, including the Cyber Security and Degree Apprenticeships, to equip individuals with necessary skills and support career development. 3. Schools and Colleges Outreach: We engage with educational institutions to raise awareness of career opportunities, deliver educational sessions, and support students in developing cyber skills. 4. Paid Placements for locally educated Individuals: We provide paid placements for city-educated individuals to gain practical experience and exposure to industry professionals. 5. Creating High-Skill Positions: We commit to creating high-skill positions in collaboration with local businesses to foster job growth and economic development. 6. Local Supplier Network: We prioritise local suppliers to bolster the economy and promote sustainable business practices, contributing to long-term economic and social progress.

Equal opportunity

CYFOR are dedicated to upholding equality of opportunity for all employees and job applicants throughout their career journey. CYFOR's Equal Opportunities policy applies universally across all staff levels and extends to visitors, clients, suppliers, and former employees, emphasising non-discrimination and equal treatment. We actively monitor and assess our employment records to gauge the effectiveness of our equality policy. This includes: 1. Collecting and categorizing data on applicants' and employees' race/ethnicity and gender. 2. Analysing the distribution and success rates of applicants and employees based on race/ethnicity and gender. 3. Documenting recruitment, training, and promotion decisions and reasons. Regular reviews of monitoring outcomes help evaluate policy implementation effectiveness. Adjustments are considered to enhance equality of opportunity for all.

Wellbeing

The CYFOR Group wellbeing Policy aims to promote a holistic approach to the health and wellness of our employees, ensuring a supportive work environment that fosters physical, mental, and social wellbeing. This policy is a key component of our commitment to social value, demonstrating our dedication to the wellbeing of our community and stakeholders. CYFOR Group is committed to fostering an environment that supports the well-being of all our employees and stakeholders. We recognise that our success is dependent on the health and happiness of our team, and we are committed to continuously seek ways to improve and promote wellbeing within our community. The CYFOR Group policy applies to all employees, contractors, and stakeholders engaged with CYFOR Group. It encompasses all aspects of wellbeing including mental health, physical health, work life balance, and community engagement. The policy aims to address the following key elements: 1. Enhance Mental Health: Provide resources and support systems to promote mental health, including access to counselling services, mental health days, and training for managers to recognise and support mental health challenges. 2. Promote Physical Health: Encourage physical health through initiatives such as health screenings, wellness programs, gym memberships, and ergonomic work environments. 3. Support Work-Life Balance: Foster a flexible work environment that respects personal time and family life, including flexible working hours, remote work options, and sufficient paid leave. 4. Community Engagement: Engage with the local community to enhance social well-being through volunteer opportunities, partnerships with local organisations, and initiatives that support local economic growth.

Pricing

Price
£1,560 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@cyfor.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.