KOCHO GROUP LIMITED
Managed IT Support Services
Our managed IT support packages ease the pressure on your IT department. Gain peace of mind that your infrastructure is protected, and working effectively - so you can focus on delivering value. Our past experience in Identity and Security solutions ensures cyber security is at the heart of the solution.
Features
- Clear and agreed SLA’s
- 1st, 2nd and 3rd line IT support
- Incident logging, triage and prioritisation (clear P1 response times)
- Technical support for networks, servers, WAN, VPN and software
- Management of operating systems, apps, and virtual machines
- Proactive and comprehensive monitoring, alerting and reporting
- UK and offshore options
Benefits
- Get access to our highly skilled technicians
- You engage with a proven Microsoft Solutions Partner and MSP
- Optimised spend - through reduced IT recruitment costs
- Reduced risk - outsourcing support to highly trained experts
- Increased performance - Free up internal resources for key projects
- High security standard on all our MSP offerings
- Certified expertise - ISO 27001 and CE+ certified
Architecture roles
Business architect
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
Data architect
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
|
Enterprise architect
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Network architect
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Security architect
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Solution architect
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Technical architect
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Chief digital and data roles
Chief data officer
| £1,896.00 |
|
Chief information security officer
| £1,896.00 |
|
Chief technology officer
| £1,896.00 |
|
Cyber security roles
Cyber security audit and assurance
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Cyber security governance and risk management
| £1,250.00 |
£1,000.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Cyber security monitoring
| £1,250.00 |
£1,000.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Cyber security incident response
| £1,250.00 |
£1,000.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Cyber security vulnerability management
| £1,250.00 |
£1,000.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Cyber security digital forensics
| £1,250.00 |
£1,000.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Cyber security testing
| £1,250.00 |
£1,000.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Cyber security secure design
| £1,250.00 |
£1,000.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Data roles
Analytics engineer
| £800.00 |
£640.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Data analyst
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Data engineer
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Data ethicist
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Data governance manager
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Data scientist
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Machine learning engineer
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Performance analyst
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
IT operations roles
Application operations engineer
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Business relationship manager
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Change and release manager
| £1,250.00 |
£1,000.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
Command and control centre manager
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
End user computing engineer
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
IT service manager
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Incident manager
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Infrastructure engineer
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Infrastructure operations engineer
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Problem manager
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
Service desk manager
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Service transition manager
| £1,250.00 |
£1,000.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Product and delivery roles
Business analyst
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Delivery manager
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Digital portfolio manager
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Product manager
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Programme delivery manager
| £1,650.00 |
£1,320.00 |
Service owner
| £1,450.00 |
£1,160.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Test engineer
| £960.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Test manager
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Software development roles
Development operations (DevOps) engineer
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
| £1,896.00 |
£1,516.00 |
Frontend developer
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
Software developer
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
| £1,650.00 |
£1,320.00 |
| £1,896.00 |
£1,516.00 |
| £1,896.00 |
£1,516.00 |
User-centred design roles
Accessibility specialist
| £600.00 |
£480.00 |
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
Content designer
| £600.00 |
£480.00 |
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Content strategist
| £1,650.00 |
£1,320.00 |
Graphic designer
| £600.00 |
£480.00 |
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Interaction designer
| £600.00 |
£480.00 |
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Service designer
| £600.00 |
£480.00 |
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Technical writer
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
User researcher
| £600.00 |
£480.00 |
| £800.00 |
£640.00 |
| £950.00 |
£760.00 |
| £1,250.00 |
£1,000.00 |
| £1,450.00 |
£1,160.00 |
| £1,650.00 |
£1,320.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
BSI
-
ISO/IEC 27001 accreditation date
-
Saturday 25 March 2023
-
What the ISO/IEC 27001 doesn’t cover
-
Our certification covers all areas as detailed in the associated Statement of Applicability.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
British Assessment Bureau
-
ISO 9001 accreditation date
-
Tuesday 30 September 2025
-
What the ISO 9001 doesn’t cover
-
The scope does not include the professional services teams as it concerns a QMS for the SOC team, the managed service desk and the service delivery managers.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
C3418dff-f6ac-411c-84ab-a2a4d176f33a
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
E4bcca11-f5b6-41e3-82ca-05b84e497db4
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
Service documents
Request an accessible format
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email the supplier at
G-Cloud@kocho.co.uk.
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