Program Planning Professionals Ltd (t/a MI-GSO | PCUBED)

Clayverest - Made by PMOs for PMOs

Clayverest is an all-in-one solution, allowing you to streamline your focus on what matters by centralising roadmaps, risks, KPIs, actions, costs, and more. It seamlessly integrates with various applications and data sources for comprehensive project management, all without ever leaving the platform!

Features

• Central database, supporting project, programme, portfolio, resource, and financial management
• Features specifically focused on PMO Operations
• Consolidation of project information from multiple sources.
• Fully and extensively configurable at all levels.
• Configurable project timelines and roadmaps
• Project dependencies across the range of project data
• AI agent to provide support for insight and capability
• Independent and configurable Breakdown Structures e.g., WBS, CBS
• Manage risks, visualise and track action plans
• Cost controls leveraging budget items and ability to track expenditures

Benefits

• Single data source delivers consistent and accurate reports and insights.
• Improved PMO efficiency by reducing collection, processing and formatting effort.
• Streamlined processes with centralised roadmaps, KPIs, actions, costs and more.
• Improved insight from central integration with connectivity to other applications.
• Improved strategic delivery from aligning projects to objectives.
• Adaptability to future needs with a highly configurable platform.
• Low cost and standard configuration templates deliver rapid value.
• Improved collaboration from workflows, reports and dashboards.
• Rapid adoption via AI support for tasks, training and support.
• Direct and secure deployment as cloud-based SaaS.

£9 to £80 a user a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.info@migso-pcubed.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

805723506352157

Contact

Mark Sorrell
020 7462 0100
uk.info@migso-pcubed.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: There are no other foreseeable constraints to the Services (e.g. maintenance windows, level of customisation permitted, schedule for deprecation of functionality/features etc.)
• System requirements:
  • Microsoft Edge, Firefox, Chrome, Safari
  • The consumer must have the ability to access internet
  • Specific Log in accounts (licences)

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: There are no contractually agree response times, although client specific agreements can be discussed. Our objective is always to respond to any issue as quickly as we can and to resolve it in a manner that aligns to its' severity.; ; There is limited support at week-ends, but as an aggregation, analysis, reporting application with no operational dependencies, the need for critical support in this timeframe is expected to be minimal
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: There are 4 levels of severity defined (Urgent, High, Medium, Low) and these are client assessed. Response to support queries raised online are not charged.; ; The level of support in terms of e.g. a technical account manager will depend on the client and on other relationships we have with them.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Envisioning workshops, training , change management, providing a dedicated delivery team and support where necessary. This is available in the PPM Deployment Service.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: At the end of the contract all data is set to read-only. There is no automated extract. Clients can delete their workspace and this operation will delete all data related to that workspace. Clients can also request to get their data extracted and sent to them in typical standard formats.
• End-of-contract process: At the end of the contract the application is no longer available to the client. Data is not erased, but not accessible by anyone. A client can request to reactivate their subscription. At any time, a client can delete their workspace(s) to clear all data and also request all data in extract format.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: The solution can be configured and set up to match project methods and process by client. As an example, statuses of tasks, assessment of project, colour pattern to match client identity.

Scaling

• Independence of resources: This is a cloud based and shared infrastructure service. The Architecture is based on auto scaling model to always ensure high level performance (response times)

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: MIGSO-PCUBED

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Their are multiple points within the application which allows clients to export their data. These are all clearly documented. There are no stndard export points outside the application.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XLS
  • PDF
  • PNG
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XLSX /XLSB / XLSM
  • XML
  • TXT
  • MPP / MPX
  • SYLK
  • ODS
  • QPW
  • DBF
  • WQ*
  • UOS

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Web Application Firewall applied to prevent any attacks

Availability and resilience

• Guaranteed availability: Service is available 24/7 and resilient to high level of load with scalable architecture
• Approach to resilience: This data is available on request
• Outage reporting: Outages both planned and un-planned are notified by email to registered owners of the solution. Planned outages can also be notified in the service itself

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Other
• Other user authentication: User access to interfaces is made possible with a user account.; Without an account, a user cannot access the service.; ; Access to the service is limited to authenticated and authorised users. ; ; SSO can be set up to get authorised identity from multiple clients (Active Directory, Federated Identity such as Google, Facebook, …)
• Access restrictions in management interfaces and support channels: Access can be restricted based on the role of the user (administrator, Organisation Owner, Project Owner, Project roles). In addition, if the user does not have a user account, they are restricted from the service.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password
  • Other
• Description of management access authentication: In addition to the above there is a process of email verification at the point of sign-up i.e. preceding first actual connection.

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Company and Group (PMO Analytics / MIGSO-PCUBED)
• ISO/IEC 27001 accreditation date: February 2024
• What the ISO/IEC 27001 doesn’t cover: Full scope of ISO 27001 is covered.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Processes and policies are defined and controlled to ensure at minimum compliance with ISO27001. Controls are in place to ensure processed are followed and under control. Continuous improvement is implemented to keep processes and policies evolving while organisation improves.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Change of organisation or changes in project scope for product development are managed through a process of change management.; Regular reviews are planned with according stakeholders to discuss and agree changes. These changes are integrated into project management to plan, execute, test and capitalised.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Security organisation is responsible of monitoring and managing vulnerability to ensure high level of security in the organisation, IT systems and products.; CICD is managing vulnerability detection to prevent any release including vulnerability inherent from the product or coming from dependencies.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Web Application Firewall and logs are implemented to ensure quick detection of vulnerability, errors or attacks. The WAF and the logging are both providing alerts to ensure reactivity on response to minimise adverse impacts for clients and users.; ; The IT System has an integrated Firewall and Anti-virus solution to anticipate, prevent and correct any vulnerabilities or attacks on the system.; ; As identified in other sections there are regular (multiple times per year) penetration tests.
• Incident management type: Supplier-defined controls
• Incident management approach: There are specific processes defined and followed to track, solve and monitor incidents. The organisation is dedicated to it to ensure responsiveness and reactivity along all steps of the process. A process of communication is defined for any incident which needs to be communicated to clients. This process is compliant with ISO27001 and ISO9001 requirements.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  MIGSO-PCUBED understands the importance of the Nation fighting climate change, and we have incorporated the guidance within CCS PPN 06/20 in our work. We have an active Deliver Green Together Community of Purpose (DGT CoP). Their scope includes ensuring our business is keeping pace with the sustainability agenda both internally by reducing our impact on the environment, and externally by assisting in sustainable projects and influencing client's sustainability considerations.; MIGSO-PCUBED services and products are focused on building, maintaining, extending and ensuring the success of cloud-based solutions. These solutions, when deployed successfully, provide the support and collaboration required for successful project delivery to be undertaken remotely. This implicitly reduces the need for face-to-face meetings and reduces individual and organisational carbon footprints. The availability of digital reporting, the enhanced user interfaces also reduces, ideally to zero, the need for any paper reporting.

  Covid-19 recovery

  MIGSO-PCUBED understands the importance of the Nation recovering from Covid-19, and we have incorporated the guidance within CCS PPN 06/20 in our work. However, since 2022 we have subsumed this theme into the four other themes

  Tackling economic inequality

  MIGSO-PCUBED understands the importance of the Nation tackling economic inequality, and we have incorporated the guidance within CCS PPN 06/20 in our work. We have an active Equity, Diversity and Inclusion Community of Purpose (EDI CoP) with a number of related Affinity groups that contribute to our work in this area. Examples include our MPower Apprentice Programme and the opening of our Hubs in Birmingham and Manchester.; MIGSO-PCUBED services and products are focused on building, maintaining, extending and ensuring the success of cloud-based solutions. These solutions, when deployed successfully, increase the ability of everyone associated with the delivery of a project to work from any location, and potentially in any time-zone. This flexibility allows the users of any solution to be located anywhere with minimal cost to participate, removing a barrier to users needing to be based in areas of high economic wealth or for individual users to require a significant level of investment before they can be included.

  Equal opportunity

  MIGSO-PCUBED understands the importance of the Nation having equal opportunities, and we have incorporated the guidance within CCS PPN 06/20 in our work. We have an active Equity, Diversity and Inclusion Community of Purpose (EDI CoP) with a number of related Affinity groups that contribute to our work in this area. We strive to shape and nurture a culture where everyone is valued; where inclusiveness is a reflex, not an initiative and where EDI underpins our values and everything we do. Internal initiative examples include launching a reverse mentoring scheme and we are in our fifth year of supporting the 30% Club.; MIGSO-PCUBED services and products are focused on building, maintaining, extending and ensuring the success of cloud-based solutions. These solutions, when deployed successfully, have no weighting that favours or disadvantages any sector of possible users. There is no discrimination of or restrictive element which could apply to anyone regardless of age, gender, sexuality or religion.

  Wellbeing

  MIGSO-PCUBED understands the importance of the Nation being a healthy nation and we have incorporated the guidance within CCS PPN 06/20 in our work. We have an active Wellbeing Community of Purpose (CoP). We want to bring wellbeing to the top of everyone's agenda and contribute to a culture that prioritises the support of our people, encouraging them to nurture their own and others’ health. Over 140 UK consultants have attended a mental health awareness course and we have over 10 mental health First-Aiders.; MIGSO-PCUBED services and products are focused on building, maintaining, extending and ensuring the success of cloud-based solutions. These solutions, when deployed successfully, increase the ability of everyone associated with the delivery of a project to work flexibly in terms of both hours and location. This provides the ability for everyone to adapt their working style to fit closer to their ideal work-life balance which contributes to an individual’s wellbeing.

Pricing

• Price: £9 to £80 a user a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A free fully functioning trial is available for a period of upto 1 month
• Link to free trial: https://app.clayverest.com

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.info@migso-pcubed.com. Tell them what format you need. It will help if you say what assistive technology you use.