BOX.COM (UK) LTD

Box Content Cloud: A Secure Content Management Platform

Box helps UK public sector organisations transform services with secure, intelligent content management. It unifies data, enables seamless cross-agency collaboration, supports solutions from digital evidence to citizen portals. With advanced security, compliance, and 1,500+ integrations, Box modernises legacy systems, boosts productivity, and improves service delivery for thousands of government bodies.

Features

• Enable secure cross-agency collaboration while preserving GDPR compliance and sovereignty.
• Accelerate citizen services with AI case processing, workflows and e-signatures.
• Create citizen experiences via self-service portals, applications, secure document exchange.
• Digitise field operations and case management with mobile, real-time capture.
• Protect sensitive citizen data using AI threat detection, ransomware protection.
• Deploy on FedRAMP-equivalent platform integrated with Microsoft, Google, government systems.
• Transform unstructured content into intelligence with AI metadata and dashboards.
• Build branded citizen portals for benefits, permits, and secure uploads.
• Replace legacy ECM systems; consolidate silos with unlimited cloud storage.
• Ensure GDPR compliance, data residency, and UK government security standards.

Benefits

• One secure platform replaces fragmented Microsoft, Google and legacy storage.
• Share sensitive files externally with enterprise-grade security, control, and compliance.
• Simplified IT Administration.
• Unlimited storage with no hidden overage costs or tiered limitations.
• Integrates with 1500+ apps so you can keep existing tools.
• AI works on your content, honoring permissions wherever files live.
• Intuitive interface drives adoption and removes the need for training.
• Retention policies, legal holds, audit trails unified to ensure compliance.
• Secure collaboration anywhere with consistent protection across desktop, mobile, web.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@box.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

805999259910908

Contact

Barnaby Newell
+44(0)203 884 1068
gcloud@box.com

About the service

• Service categories:
  • Applications
    • Content workflow and management
      • Content services
        • Enterprise Content Management Applications
        • Content Sharing and Collaboration Applications
      • Capture
        • Capture
      • Document
        • Document
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: A content layer for other Software-as-a-Service solutions and/or custom applications.
• Cloud deployment model: Public cloud
• Service constraints: Box has no technical constraints as long as the user is on a current browser (the two latest versions).
• System requirements:
  • Browser: Latest two versions of major browsers supported.
  • OS: Windows & Server - two latest released versions (64bit).
  • Android: supports last three years; updates required every 20 months.
  • IOS and iPadOS: two latest released versions.
  • Internet Access

User support

• Email or online ticketing support: Yes
• Support response times: The level of support provided depends on a customer's Total Annual Value (TAV) and their specific Box plan. Box has established global methodologies and processes to ensure consistent customer support.; ; Standard Support; ; Monday–Friday, 6 a.m.–6 p.m. (local); ; No SLA; ; Priority Support; ; Monday–Friday, 6 a.m.–6 p.m. (local); ; No SLA; ; Premier & Platinum Support; ; 24/7/365 availability; ; Initial response SLAs by priority:; ; Urgent: 1 hour; ; High: 2 hours; ; Normal: 2 hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• AI chatbot: Yes
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: N/A
• Web chat accessibility testing: N/A
• Onsite support: No
• Support levels: The level of support provided depends on a customer's Total Annual Value (TAV) and their specific Box plan. Box has established global methodologies and processes to ensure consistent customer support across all tiers. Support levels range from standard assistance included with all plans to dedicated technical resources for enterprise customers. Each tier is designed to match the complexity and scale of customer needs, with response times, access channels, and specialised expertise increasing at higher levels.; ; See the Services datasheet for detailed specifications and features below:; ; Priority Services: https://cloud.app.box.com/v/EntPlusPriorityServices; ; Premier Services: https://cloud.app.box.com/v/EntPlusPremierServices; ; Platinum Services: https://cloud.app.box.com/v/EntPlusPlatinumServices; ; Technical Account Managers are assigned where appropriately needed. TAM’s are included in some Box packages and require specific contractual agreements.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Box offers several self-service and custom training options, including: how-to videos, implementation best practice documents, training sessions, community portals, webinars, help cards, virtual and in-person training, administrator certification and access to our community knowledgebase.
• Service documentation: Yes
• Documentation formats: HTML
• Documentation accessibility standard: WCAG 2.2 AA
• End-of-contract data extraction: Customers own their content at all times. Customers can download copies of their content stored in the Box Service at any time during their subscription period.
• End-of-contract process: For 30 days following the expiration of the Termination of the Agreement and/or applicable Subscription Period, a customer may request from Box, limited access to the Box Service solely for purposes of Customer’s retrieval of the Content.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Box provides a rich mobile application experience that is optimised to work on a mobile device. This echoes the primary features of the desktop/web experience with some minor differences to application integrations and editing functions due to the constraints of a mobile based environment and form factor.
• Service interface: Yes
• Description of service interface: Box has a consistent and user-friendly interface across mobile, web and desktop applications. A single point of search across all content, consistent user permissions for internal and external collaborators, with minimal administrative overhead.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: The Box web application meets the Web Content Accessibility Guidelines 2.2 (WCAG 2.2) Level AA. Box can provide its Voluntary Product Accessibility Template (VPAT) for the Box Web Application to customers upon request.; ; Please refer to the following Box Support link on Accessibility for further details: https://support.box.com/hc/en-us/articles/4416792632595-Accessibility
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: The Box API enables administrators and developers to automate, extend, and customise their Box instance. More details can be found at https://developer.box.com/.
• API documentation: Yes
• API documentation formats: Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Customers have the ability to set up custom branding, as well as incorporate custom information within their Box Enterprise to ensure the look and feel of your organization's Box account best serve your needs.

Scaling

• Independence of resources: Box continuously monitors capacity and availability of the infrastructure to ensure consistent performance.

Analytics

• Service usage metrics: Yes
• Metrics types: Box provides robust admin reporting with a full audit trail. In the Admin Console, you can monitor organisation-wide activity, content ownership, and user actions by generating on-demand reports for any time period (up to seven years), depending on your plan. These reports deliver detailed insights to help manage compliance, security, and usage. Box also integrates with third-party analytics and monitoring tools to extend visibility and create custom dashboards. In addition, individual users receive access statistics for their files, showing views, shares, and edits. This combination of admin-level reporting and user-level insights supports transparent, data-driven governance across your Box environment.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: Every file uploaded to Box is encrypted using a unique 256-bit AES data encryption key and a FIPS 140-2 validated cryptographic module.Box further secures the data encryption keys with a key wrapping encryption strategy, by which the data encryption key for each file is encrypted with a key encryption key, creating a secure encryption token. This second level of encryption also uses 256-bit AES encryption.
• Data sanitisation process: Yes
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Box Customers are able to export their data by downloading their Content through the web application, API, and FTP.
• Data export formats:
  • CSV
  • Other
• Other data export formats: Content exported from Box will retain their original format.
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Content uploaded to Box will retain the original format
  • Text Based Documents
  • Presentations
  • Images
  • Audio Files
  • Video Files
  • Flash/Mobile Video Files
  • 3D (Graphics and Modeling) Files

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: For Customers with Standard Support Service, Box will use commercially reasonable efforts to meet an Uptime Percentage of at least 99.9%.
• Approach to resilience: Box employs an active-active data center model, which ensures the simultaneous availability of content from multiple data centers within Google Cloud Platform (GCP)'s infrastructure. In scenarios where a specific data center or geographic region is impacted by an adverse event, the unaffected data centers within GCP seamlessly support the Box Service. Additionally, Box has a well-established Disaster Recovery (DR) testing process conducted at least annually. This testing rigorously assesses the efficacy of DR processes and procedures, confirming the ability to transition production services to an alternate Data Center, availability zone, or cloud region effectively. Notably, database restoration tests are also conducted annually as a part of this comprehensive disaster recovery testing. This approach underscores our commitment to maintaining a high level of redundancy, reliability, and availability in the face of potential disruptions.
• Outage reporting: Customers can visit status.box.com for communications on the availability of Box services. From the Box status page, customers can also subscribe to email notifications for whenever Box creates, updates, or resolves an incident.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Box Business and above accounts come equipped with a comprehensive Admin Console - Box administrator's tool for adding users, building groups, customizing security settings, and more. Admins must login to Box account before they are able to access the Admin Console. Configuration changes can only be performed once the admin is logged in. Customers may choose to enable two-factor authentication or use SSO integrations. Box has various user accounts, user roles, folder permissions for access management to a customer's enterprise, content. In order to submit support cases, users must login to the Box Community site using their Box login credentials.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: SOC 1 (SSAE 18) Type II; - SOC 2 Type II; - SOC 3; - ISO 27001; - ISO 27017; - ISO 27018; - ISO 27701; - FINRA/SEC 17a-4; - PCI Data Security Standard (DSS); - HIPAA and HITECH; - GxP Validation; - IRAP Assessed; - ISMAP
• Information security policies and processes: Box has established an information security management system program primarily based on ISO 27001 and NIST 800-53. As part of this program, Box has developed policies and procedures that define the information security rules and requirements for maintaining security and compliance, and for safeguarding our customers’ data including policies on information security, acceptable use, data management and data retention, breach management, privacy impact assessments, etc. Box's information security policies and standard operating procedures (SOPs) are reviewed, updated, and approved by management at least annually. Box's security policies are accessible, and are acknowledged by Box personnel annually.; ; Box has a Global Security policy. The Global Security policy and other security policies are reviewed and updated annually, and are required to be read and acknowledged annually by all employees and contractors. Concepts within the security policies are also included in our annual employee trainings. Non-compliance to Box policies, including security policies, follow a standard disciplinary process that could lead up to termination.

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Box follows a formal change management process for application and cloud infrastructure. Configuration and release management tools enforce versioning, consistency, and rollbacks. All production changes are documented in the internal ticketing system with change details, deployment and rollback plans, affected systems, and the planned implementation window. Changes require technical review before implementation; developed code is peer reviewed and approved in the code review tool. Production application changes are tested in a separate environment and must pass automated tests before production deployment, ensuring they do not compromise inputs, processing, message integrity, or outputs.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Box performs internal automated vulnerability scanning within the Box production environment, which is inclusive of network, OS, and database scans at least monthly. Box performs authenticated, unauthenticated network and OS scans, authenticated configuration scans against databases, and authenticated Web Application scans. A ticket is created for each vulnerability identified, we have patching SLAs associated with the risk rating of each vulnerability. Critical vulnerabilities are to be patched within 48 hours, high vulnerabilities are to be patched within 30 days.; ; Box performs external vulnerability scans quarterly by an approved scanning vendor. Box utilizes third-parties to perform penetration testing at least annually.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Box employs multiple automated mechanisms to assist in the security monitoring of Box’s infrastructure including but not limited to: Vulnerability scanning; Firewall management; Log aggregation, search, and alerting; Application error logging; Network intrusion detection; Host intrusion detection; Malware detection; Endpoint management; Network taps; Threat intelligence management. The Security team is alerted of suspicious events identified by Box’s security monitoring tools. All security events are handled by Box’s Security Incident Response Team (SIRT) in accordance with the Security Incident Response Process.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Post-quantum cryptography secure: Yes
• Incident management approach: Box uses a structured incident management process to handle security (including confidentiality) and availability incidents. The Security team manages incidents affecting the Box service. Employees, contractors, and customers must report suspected security events immediately. Box also uses monitoring and alerting tools to detect suspicious activity, and logs incidents in an internal ticketing system. Incidents are triaged, escalated, and investigated promptly. The response process covers Detection, Identification, Restoration, Protection, and Stabilization. Box performs post-mortems on security and availability incidents, including root cause analysis when needed, to identify and track corrective actions. Customers can report vulnerabilities at <https://www.box.com/about-us/security> or via <https://www.box.com/trust>

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: Yes
• Connected networks: Other
• Other public sector networks: Customer to determine whether they are connected to networks.

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 14 day free trial available at Box.com
• Link to free trial: https://www.box.com/en-gb/free-trial/ccr

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: Schellman & Company, LLC
• ISO/IEC 27001 accreditation date: Thursday 24 July 2025
• What the ISO/IEC 27001 doesn’t cover: The Information Security Management System (ISMS) certifications applies to the Box Cloud Content Management Platform and all supporting infrastructure as operated in the locations listed in the Appendix and the Statement of Applicability.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• PCI DSS certification accredited by: Schellman Compliance, LLC
• PCI DSS accreditation date: Tuesday 26 August 2025
• What the PCI DSS doesn’t cover: The following services are not included in the scope of Box’s PCI DSS compliance certification and should not be used to process, store, or transmit credit card information: i. Using FTP with Box ii. Email to Files to Folder.
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Provided
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: Yes
• Any other security certifications:
  • SOC 1 (SSAE 18) Type II
  • SOC 2 Type II
  • SOC 3
  • ISO 27017
  • ISO 27018
  • ISO 27701
  • - FINRA/SEC 17a-4
  • PCI Data Security Standard (DSS)
  • HIPAA and HITECH
  • GxP Validation

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Plans for positive actions with community groups.
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@box.com. Tell them what format you need. It will help if you say what assistive technology you use.