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Endava (UK) Limited

Automated Testing & Quality Assurance

Endava provides software testing services covering both functional and non-functional quality assurance. With a test practice of >1,400 agile test engineers, by deploying small, high performance teams, we help our clients transform their testing by increasing test automation coverage, shifting testing left and integrating testing into the build pipeline.

Features

  • Test Advisory: Test strategies, Reviews, Maturity assessments, Test process improvement
  • Test Automation: Implement frameworks, increase coverage, integrate with build pipeline
  • Agile Test Transformation: Integrating testing, test automation into development sprints
  • Performance Engineering: Measure, predict, and improve performance, identify bottlenecks
  • Analysis, Design and Execution: Maximise coverage, minimise execution/maintenance time
  • Security Testing: Vulnerability Detection and Suppression, Penetration Testing, Industry Analysis
  • Test Environments and Data: Automated environment build/config. Test data generation/management
  • Mobile Testing: iOS and Android, automated execution on multiple devices

Benefits

  • Reduced time to market through faster testing cycles
  • Reduced effort through early identification of design flaws and defects
  • Reduced cost and time to deploy test environments
  • Ability to make deployments more often by testing more often
  • Reduction in production defects by increasing test coverage
  • Reduced costs through automation of manual testing activities
  • Reduced costs through early identification of design flaws and defects
  • Improved ability to scale to meet transaction volumes
  • Reduced risk of security vulnerabilities
  • Improved transparency of quality enabling more informed decision making

Pricing

£320 to £1,300 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jelena.jecmenic@endava.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 0 6 2 1 0 6 0 5 7 2 7 8 6 5

Contact

Endava (UK) Limited Jelena Jecmenic
Telephone: +38651360032
Email: jelena.jecmenic@endava.com

Planning

Planning service
Yes
How the planning service works
Our test teams work with (our or your) delivery and project managers to shape the solution, identifying technology options, dependencies, risks and mitigations.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
A number of training courses and documentation available as well as up-skilling during the project as required by the customer
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Services in migration from on premise to cloud, between cloud and/or managing multiple cloud environments.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Endava is an Agile IT services provider which helps its clients transform their testing. Endava provides a full range of testing services providing complete transparency of quality to give the confidence to make informed decisions about the risk of deploying code into production. We cover the full lifecycle of testing and can define the test approach, provide the testing roadmap, select and implement the testing tools and infrastructure, integrate the testing into the build pipeline, implement dashboards to provide transparency of test progress and software quality, create the test scripts, both manual and automated, execute the test scripts, analyse results, raise defects and work with the developers to fix and retest.
Endava encourages a challenge culture and is always looking for ways to improve testing to improve efficiency and deliver high quality products faster.

Using small high performance test engineering teams, with agile ways of working, Endava delivers value fast, working with our customers to understand what is most important to them, focussing on the highest priority items and constantly increasing the level of test automation.

Using software engineering practices, we ensure that our solutions are maintainable, scalable and extensible, with automation accelerators to provide tests across the platform architecture.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
Other
Other security testing certifications
  • ECPPT
  • EMART
  • ECHTP
  • LPT (Licenced Penetration Tester)
  • GPEN
  • CCSP (Certified Cloud Security Professional)
  • EC Council (Certified CEH)

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We build a business-focused service desk with smart contracts building in transparent incentives that encourage a long-term partnership and vision to drive down costs, drive up satisfaction and deliver a personalised and optimised user experience. We achieve this by investing in research and analysis to target call reduction, by implementing automation and self-service that users want to use, and through development of first class service delivery, tools and process engineering to design in efficiency and customer satisfaction. By harnessing our extensive knowledge-base built through delivering support services to over 10,000 end users for global organisations, across 60 countries, we optimise our service to all clients by spotting patterns in this rich source of data. Our Service Desk operations are managed within our Information Security Management System certified to ISO 27001, while our staff are screened to BS 7858 standards. We ensure excellence in delivery and have been awarded a top 3 position in the last four years of Service Desk Institute awards. We partner with the Service Desk Institute and regularly assess customer satisfaction to ensure we maintain our standard of over 90 percent “satisfied” and “very satisfied” Service Desk users, measured through both our own and independent surveys.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times are agreed as the service commitment with the Client, both in the services to be delivered and response to service demand. Weekend response times are part of that agreement.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Support levels and costs are agreed with each client. We provide technial account managers and engineers as required.
Support levels
Support levels and costs are agreed with each client. We provide technial account managers and engineers as required.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
N/A
ISO/IEC 27001 accreditation date
N/A
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
SOC2 Type II report

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

On climate change We identify aspects of our business that impact the environment and comply with all relevant legislation and regulatory controls in each of our locations. We consume material goods in moderation, extend the lifecycle of our IT equipment, and thoughtfully manage and reduce waste. We also play our part in tackling broader environmental issues by supporting local community projects. Our Environmental Reporting Steering Committee is a management level body responsible for managing day-to-day activities related to Endava’s environmental performance and mitigating environment and climate-related risks. This committee meets on a monthly basis and discusses and signs off on processes, controls and strategy as well as on environmental reporting methodology. It is also responsible for providing regular updates to the Endava Board. The Committee includes senior management from across Endava, including the CFO, Group General Counsel and Head of ESG. Endava We Care (Sustainability Report) - https://www.endava.com/who-we-are/sustainability-at-endava

Covid-19 recovery

Endava’s people volunteer their time and expertise to local causes, bringing our values to life in practical ways. In response to COVID-19, they stepped up, including by helping local communities build health and safety digital solutions, creating 3D printed face mask components when personal protective equipment (PPE) was in short supply, and organising a global fundraising campaign to support hospitals and charities. Endava We Care (Sustainability Report) - https://www.endava.com/who-we-are/sustainability-at-endava

Tackling economic inequality

As good corporate citizens, we are passionate about partnerships that support the communities where we live and work and the broader technology and services industry – it’s how we meaningfully bring our values to life. We are immensely proud of our social impact work over the past two decades – especially in our Central European locations, where we have supported local growth by providing sustainable career opportunities and joined local community projects. Endava We Care (Sustainability Report) - https://www.endava.com/who-we-are/sustainability-at-endava

Equal opportunity

Endava is a place where we can all be authentic and inspired and collaborate across boundaries as part of highly effective teams. Our aim is to create a working environment that offers both equality and equity of career opportunity based on merit, powered by development opportunities such as the Endava University learning platform, Pass It On sessions, and regular employee engagement by our CEO and senior leaders. Endava We Care (Sustainability Report) - https://www.endava.com/who-we-are/sustainability-at-endava

Wellbeing

To enable our people to grow and stay connected, we introduced Endava Wellbeing in 2020. The programme brings together a wealth of tools and resources organised around four key pillars – Mind, Body, Home and Community. The programme encourages exploration of the mechanics of the Mind, discovering the most critical steps in taking care of the Body, examining the need for digital detoxing at Home and learning about the important role Community plays in having a sense of belonging. Endava We Care (Sustainability Report) - https://www.endava.com/who-we-are/sustainability-at-endava

Pricing

Price
£320 to £1,300 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jelena.jecmenic@endava.com. Tell them what format you need. It will help if you say what assistive technology you use.