PROCESS360 LTD

Cloud Adoption Services (GCP, AWS, Azure)

Process360 Cloud Adoption Services offers a full lifecycle approach, from defining strategic cloud frameworks to enhance business capabilities, to application portfolio mapping, foundation design, and restructuring. We also provide migration, modernization, and continuous operational optimization to ensure efficiency and innovation

Features

• Tailored cloud strategy and application assessment.
• Expertise in public, private, and hybrid cloud operations
• Personalized cloud adoption roadmaps for AWS, GCP, Azure
• Comprehensive cloud adoption evaluations for major platforms
• Efficient migration using Infrastructure as Code (IAC).
• Legacy application transformation to containers and microservices
• Advanced cloud-native development and big data analytics
• Strategic business case development for cloud solutions
• 24/7 global operations support
• Full-stack cloud provider including IAAS, PAAS, SAAS

Benefits

• Pay-per-use model: Pay only for consumed resources, minimizing upfront costs
• Elasticity: Easily scale resources up or down based on demand.
• Remote collaboration: Work together from anywhere, enhancing teamwork efficiency.
• Data protection: Ensure security against breaches and unauthorized access.
• Disaster recovery: Backup and restore data for uninterrupted operations.
• Remote access: Access applications and data from any location.
• Process automation: Streamline operations by automating repetitive tasks.
• Technological innovation: Utilize advanced tools for competitive edge and growth.
• Global scalability: Expand operations globally with minimal infrastructure constraints.
• Environmental sustainability: Reduce carbon footprint through efficient resource usage.

£200 to £950 a user a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@processthreesixty.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

806250119235730

Contact

Shauzab Khan
00447477572324
info@processthreesixty.com

Planning

• Planning service: Yes
• How the planning service works: Our approach to cloud implementation is holistic, starting with a thorough needs assessment to grasp our clients' unique business requirements and objectives. Tailored recommendations consider budget, scalability, and security, aligning with their goals. We meticulously select reputable cloud service providers or vendors to ensure quality and reliability.; ; Crafting a detailed architecture and deployment plan follows, prioritizing efficiency and performance optimization across the cloud infrastructure. Our migration strategy is seamless, aiming for minimal disruption during the transition from on-premises to cloud systems. Integration support ensures the new cloud services blend seamlessly with existing systems, maintaining operational continuity.; ; We provide comprehensive training and support to empower our clients' staff, enabling them to harness the full potential of the cloud environment. Continuous monitoring and optimization guarantee resource efficiency, while robust security measures safeguard sensitive data.; ; Our commitment extends to continuous improvement, offering ongoing support and recommendations for optimization and growth. By evolving alongside our clients' needs and industry trends, we ensure their cloud environments remain dynamic and resilient.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • GCP (Google Cloud Platform)
  • AWS
  • Azure

Training

• Training service provided: Yes
• How the training service works: Our training program is meticulously crafted to provide a comprehensive and bespoke learning experience, tailored to empower our clients' staff with the essential knowledge and skills required to proficiently navigate the intricacies of the cloud environment. Covering a spectrum of topics, our curriculum delves deep into fundamental concepts such as the diverse cloud service models (IaaS, PaaS, SaaS), deployment strategies (public, private, hybrid), and the underlying architecture. Additionally, our platform-agnostic approach ensures that users receive specialized guidance in application development, infrastructure management, data governance, security protocols, and performance optimization within the cloud ecosystem. Delivered by seasoned trainers proficient in cloud technologies, our sessions are flexible and adaptable, spanning diverse formats including classroom instruction, interactive workshops, informative webinars, and self-paced online tutorials. With a steadfast commitment to customization, we tailor each training program to align seamlessly with our clients' unique needs, objectives, and skill levels, ensuring maximum effectiveness and relevance in their cloud journey.
• Training is tied to specific services: Yes
• Services the training service works with:
  • GCP
  • Azure
  • AWS

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We specialize in assisting businesses with their migration to the cloud or between cloud services. Our approach involves a well-defined process designed to ensure a smooth and successful transition.; We begin by conducting a thorough assessment of the client's current infrastructure, applications, and data to understand their specific needs and requirements. This assessment forms the basis for developing a tailored migration strategy that takes into account factors such as timeline, budget, and resource allocation.; ; Our team works closely with the client to select the most suitable cloud service providers based on their unique needs and preferences. We then manage the migration process, facilitating the seamless transfer of data and applications to the new cloud environment while minimizing disruption and downtime.; ; Throughout the migration process, we prioritize thorough testing to identify and address any issues or compatibility concerns. We also provide comprehensive training and support to ensure that users are equipped to navigate the new cloud environment effectively.; ; Following the migration, we continue to provide ongoing support to help the client optimize their cloud resources and maximize their investment. Our goal is to ensure that the client experiences the full benefits of cloud technology, including improved scalability, efficiency, and agility.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • GCP
  • AWS
  • Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We help buyers in conducting quality assurance (QA) and performance testing across IaaS, PaaS, and SaaS offerings to ensure the reliability, scalability, and efficiency.; ; For IaaS, we assist buyers in establishing testing environments that replicate real-world scenarios, enabling comprehensive evaluation of infrastructure components such as virtual machines, storage, and networking. Through rigorous testing protocols, we assess performance under various loads and conditions to identify potential bottlenecks and optimize resource utilization.; ; In the case of PaaS, we focus on testing the platform's capabilities for application development, deployment, and management. This involves evaluating the platform's scalability, reliability, and integration capabilities, as well as its support for different programming languages and frameworks. We conduct thorough QA testing of applications deployed on the PaaS environment to ensure compatibility, functionality, and performance.; ; With SaaS, our approach includes testing the software application itself, as well as its underlying infrastructure and platform components. We verify the application's functionality, usability, and security, while also assessing its performance under typical usage scenarios. Additionally, we conduct integration testing to ensure seamless interoperability with other systems and services.; ; Throughout the QA and performance testing process, we leverage industry-standard tools and methodologies to accurately measure and analyze key metrics.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our support for cloud hosting and software services is structured according to industry-standard best practices, including ITIL (Information Technology Infrastructure Library) principles. We offer multiple support levels to cater to the diverse needs of our clients, adhering to ITIL's framework for service management.; ; At the core of our support framework are various support levels, each offering a different scope of services and response times based on clients' requirements and priorities. These levels typically include basic support for general inquiries and issue resolution, as well as advanced support for more complex technical challenges and strategic consultations.; ; Aligned with ITIL principles, our support services follow a structured incident management process, ensuring that all reported issues are promptly logged, categorized, prioritized, and resolved in accordance with predefined service level agreements (SLAs). We leverage ITIL's incident, problem, and change management practices to streamline workflows, minimize disruptions, and optimize service delivery.

Service scope

• Service constraints: As service providers, it's important to note that while we strive to deliver comprehensive support for cloud hosting and software services, the alignment between specific client requirements and the offerings provided by cloud solutions may present constraints. These constraints could manifest in various forms, including technical limitations, adherence to predefined service level agreements (SLAs), resource availability, dependencies on third-party vendors, and the predefined scope of support. We remain committed to collaborating closely with clients to navigate these constraints effectively, ensuring that their unique needs are addressed to the best of our ability within the parameters of our service offerings.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support response times; ; L1 - 1 hour response time (24/7) L2 - 12 hour response time L3 - 24 hour response time L4 - 2 business days response time
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: Cloud support engineers provide 1st, 2nd, and 3rd line support, and depending on client needs, a technical account manager may also be assigned. The basic service is offered at a fixed cost of £3,600 per month and can be tailored based on the required support levels, response and resolution times, and hours of availability. Support requests are categorized and managed according to standard L1, L2, L3, L4 classifications. Available support channels include web, phone, and email. A Service Level Agreement (SLA) is clearly defined and provided to the customer as part of the service transition into their live operational environment.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: AWS (Amazon), Azure (Microservices), GCP (Google)

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  In our commitment to fighting climate change, we prioritize partnering with cloud providers known for their strong dedication to sustainability. This includes leading providers such as Google Cloud, which has made significant strides in renewable energy initiatives, powering data centers with renewable sources like wind and solar energy. Similarly, Microsoft Azure has demonstrated a commitment to sustainability through its ambitious carbon-neutral and carbon-negative goals, along with investments in renewable energy projects. Amazon Web Services (AWS) has also made progress in this area, with commitments to renewable energy and carbon reduction efforts. By choosing cloud providers like these, who adhere to rigorous environmental standards and prioritize sustainability, we align our operations with our values and contribute to the global effort to combat climate change.

Pricing

• Price: £200 to £950 a user a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@processthreesixty.com. Tell them what format you need. It will help if you say what assistive technology you use.