Gradian Systems Ltd

Forcepoint Zero Trust Content Disarm and Reconstruction (ZTCDR)

ZT CDR is a novel technology that stops malware. Previous techniques rely on detecting the malware to stop it, an approach eventually defeated by attackers finding better ways to hide it. ZT CDR assumes all data is bad, extracts the business information and builds brand new safe data to deliver.

Features

• Cloud hosted deployment (inline appliance, gateway appliance)
• Software as a Service API option
• Suitable for Web, Email, File Transfer, custom applications
• No false positives
• No signature updates required
• Unmatched user experience

Benefits

• Ideal for cloud native deployments - SaaS available
• Can be used for multiple attack vectors -email, web etc.
• Reduces burden on SOC teams - nothing to investigate
• Reduces admin overhead - no need for constant updates
• Effective against Zero day attacks as well as known attacks
• Delivered data looks and works the same as the original
• More effective than detection based methods such as AV/sandboxing

£1 a licence

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

807393440225344

Contact

Stuart Case
07770 377936
stuart.case@gradian.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Forcepoint Email, Web Security, Firewall, Reverse Proxy, RBI, MFT
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: ZT CDR is effective for a specific set of file formats. The currently supported file formats are:; Microsoft Office, Imagery, PDF, HTML, ICAL, EML, MIME, PDF, RTF, TXT, ZIP, CSV, JSON, Proto3, XML
• System requirements:
  • None for SaaS APIs
  • Linux Server with 64GB+ RAM
  • Data storage correlating to customer data sets forcloud hosted appliances

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Forcepoint offers a range of support and SLA options with 24/7 online coverage available on all plans. For more details please see https://www.forcepoint.com/support/forcepoint-technical-support
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://www.forcepoint.com/support/forcepoint-technical-support
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Customers have access to install and configuration guides, an online developer portal for the API service and assistance through professional services.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: For the SaaS API hosted service, usage data can be extracted via an API call.; For the cloud hosted appliances, there are mechanisms via the configuration API or the management GUI to export configuration and log data.
• End-of-contract process: Available on request

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Web based graphical user interface for configuration, maintenance and monitoring of the cloud appliances
• Accessibility standards: None or don’t know
• Description of accessibility: Please contact a representative for details.
• Accessibility testing: Please contact a representative for details.
• API: Yes
• What users can and can't do using the API: A simple HTTP API is available to control the cloud hosted appliances. This supports the following functions:; - GetStatus (to retrieve the status of the appliance); - GetDiagnosticLog (to retrieve lines from the diagnostic log); - AddCertificateFile (to add a certificate to a CA list); - DeleteCertificateFile (to delete a certificate from a CA list); - ExportConfig (to retrieve the appliance’s configuration); - ImportConfig (to send configuration to the appliance); - SoftwareUpdate (to update the appliance’s software); - EnterMaintenance (to go into maintenance mode); - LeaveMaintenance (to exit maintenance mode); - Deactivate (to deactivate the appliance); - Activate (to activate the appliance); - Reboot (to reboot the appliance); - Shutdown (to shutdown the appliance); - ModifyFileContents (replace the contents of a named file that forms part of the appliance’s configuration, such as a schema)
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Via configuration of the cloud hosted appliances or via API parameters for the SaaS API service

Scaling

• Independence of resources: SaaS Service is built using scalabale, serverless components which auto scale as required.; Cloud hosted appliances are managed by the customer and can be used in architectures to support scaling up

Analytics

• Service usage metrics: Yes
• Metrics types: SaaS API Service provides usage metrics. The Cloud hosted appliances provide some information via stats, and syslog which can be used to track usage.
• Reporting types:
  • API access
  • Real-time dashboards

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: SaaS APIs use the AWS infrastructure controls; Cloud hosted appliances use the customer cloud environment controls
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: For the SaaS API hosted service, usage data can be extracted via an API call.; For the cloud hosted appliances, there are mechanisms via the configuration API or the management GUI to export configuration and log data.
• Data export formats: Other
• Other data export formats: XDS
• Data import formats: Other
• Other data import formats: XDS

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: N/A

Availability and resilience

• Guaranteed availability: SLA detail available on request
• Approach to resilience: Available on request
• Outage reporting: The SaaS APIs service has a public dashboard

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: User access to the SaaS API service requires a valid license key. ; N/A for cloud hosted appliances
• Access restrictions in management interfaces and support channels: N/A
• Access restriction testing frequency: Less than once a year
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials
• Information security policies and processes: We follow our our own policies and processes that are available on request (not public)

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request (not public)
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Available on request (not public)
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Available on request (not public)
• Incident management type: Supplier-defined controls
• Incident management approach: Available on request (not public)

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Gradian are very proud to be an equal opportunity employer.

Pricing

• Price: £1 a licence
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.