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Signal

Accessibility and Inclusive Design Consulting

Our consulting services focus on accessibility and inclusive design, ensuring compliance with regulations like WCAG and others. We offer comprehensive audits, remediation, and training to empower organisations in creating user-friendly, inclusive digital experiences. Our goal is to make websites and platforms welcoming and accessible to all users, regardless of abilities.

Features

  • Accessibility website and content audits and assessments
  • Accessibility issue identification and prioritisation
  • Step-by-step remediation guidance and support
  • Accessible design reviews and recommendations
  • Inclusive design workshops and training for teams
  • Accessible content creation and optimisation
  • Automated and manual accessibility testing
  • Accessibility compliance reporting and documentation
  • Accessible document remediation and re-population

Benefits

  • Ensure WCAG compliance, mitigate legal risks, expand audience reach.
  • Improve usability for users with disabilities and additional needs
  • Demonstrate digital inclusion commitment, fostering a culture of accessibility.
  • Gain competitive advantage with inclusive digital experiences and practices.
  • Receive ongoing support and maintenance for long-term accessibility.
  • Remove barriers to access, expanding potential audience and reach.
  • Enhance user experience, demonstrating social responsibility through accessibility.
  • Mitigate legal and reputational risks associated with inaccessible websites.
  • Foster a culture of accessibility and inclusion within your organisation.
  • Receive guidance and training to build in-house capability

Pricing

£525 to £1,125 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at newbiz@leith.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 0 8 0 5 0 6 2 7 3 5 6 6 3 2

Contact

Signal Anna Earle
Telephone: +44 (0)131 561 8600
Email: newbiz@leith.co.uk

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
Our training empowers organisations to create accessible digital experiences by equipping them with the knowledge and best practices. We can run sessions on WCAG and inclusive design principles, and how to align and prioritise design efforts with these in mind. We can help with socialisation efforts through stakeholder engagement workshops, helping others to understand the importance of compliance, or the value of your interventions.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
Security design

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24 hours during the working week.
We only offer support at weekends at request or during emergencies.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
All of our services are subject to a standard SLA, however for the nature of this service, no additional/specific support is required.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

We help organisations create websites and digital platforms that are optimised for energy efficiency and reduce the environmental impact of digital operations. Through our accessibility audits and recommendations, we guide organisations in implementing sustainable coding practices, such as minimising the use of energy-intensive animations and reducing the size of digital assets. Through accessibility optimisation, we also encourage the development of lightweight, fast-loading pages that consume less energy and reduce the carbon footprint of digital services. Furthermore, our inclusive design approach promotes creation of digital experiences that are accessible to all users, regardless of their device or connection speed. This helps reduce the need for energy-intensive workarounds or specialised devices, contributing to a more sustainable digital ecosystem. With accessible and inclusive digital design, we enable organisations to deliver inclusive and environmentally responsible digital services.

Covid-19 recovery

Our consulting services help organisations adapt their digital platforms to meet the needs of all users, including those who may have been disproportionately affected by the pandemic. Our team assists organisations in developing inclusive digital services that cater to the needs of individuals who may have limited access to technology or face barriers to digital engagement due to the pandemic. Implementing accessible design principles, such as clear navigation, easy-to-read content, and compatibility with assistive technologies, we help organisations reach and serve a wider audience during these challenging times. Our inclusive design workshops empower teams to create digital experiences that are welcoming and accessible to all, fostering a sense of connection and support during the recovery process. We enable organisations to build resilient and inclusive digital platforms that support the well-being and participation of all users in the post-pandemic world.

Tackling economic inequality

We are committed to tackling economic inequality by promoting digital inclusion. We recognise that individuals with disabilities often face significant barriers to economic participation and opportunities. Through helping organisations create accessible and inclusive digital platforms, we contribute to breaking down these barriers and enabling equal access to information, services, and resources. Our team works with organisations to ensure that their websites and digital tools are usable by individuals with diverse abilities, including those who may rely on assistive technologies. Providing equal access to digital platforms helps level the playing field and create opportunities for individuals who may otherwise be excluded from the digital economy. Our services are designed to empower organisations to prioritise accessibility, contributing to the creation of a more equitable and inclusive digital landscape where everyone has the opportunity to participate, compete, and thrive.

Equal opportunity

Our consulting services help organisations ensure that their digital platforms are accessible and usable by individuals with diverse abilities, backgrounds, and experiences. We work closely with organisations to identify and remove barriers to digital participation, such as complex navigation, inaccessible content, or lack of compatibility with assistive technologies. Through implementing inclusive design principles, we enable organisations to create digital experiences that are welcoming and empowering for all users, regardless of their abilities or circumstances. Our accessibility audits and remediation guidance help organisations comply with legal requirements and industry standards, ensuring that no one is excluded from accessing digital services and opportunities. Through our inclusive design workshops we foster a culture of accessibility and raise awareness about the importance of equal opportunity in the digital realm. Promoting accessible and inclusive digital practises, we contribute to the creation of a more equitable society, where everyone has the chance to fully participate and benefit from the digital world.

Wellbeing

We prioritise the wellbeing of all users, recognising that digital experiences significantly impact mental health and quality of life. We help organisations create digital platforms that are not only accessible but also promote a sense of belonging, empowerment, and positive engagement. Our inclusive design approach emphasises the importance of creating welcoming and intuitive digital experiences that reduce frustration, anxiety, and cognitive load for users with diverse abilities. Through implementing accessible design principles, such as clear and consistent navigation, readable text, and appropriate colour contrast, we help organisations create digital environments that are comfortable and conducive to mental wellbeing. Our team also provides guidance on incorporating wellness-focused features, such as customisable settings, minimal distractions, and support for assistive technologies that enhance the user experience. Through our accessibility audits and remediation support, we help organisations identify and address any barriers to digital wellbeing, ensuring that their platforms are inclusive and supportive of all users' needs.

Pricing

Price
£525 to £1,125 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at newbiz@leith.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.