FEEL CREATED LIMITED

Open Source Content Management System (CMS)

Our Open Source Content Management System provides a secure, cloud-based platform for managing and publishing digital content. Built on open-source technology such as WordPress, it supports accessible, mobile-friendly websites, structured content, editorial workflows and role-based access, enabling organisations to manage content efficiently. Hosting is available as part of the platform.

Features

• Secure open source CMS platform for website content management
• Browser-based content editing and publishing interface
• Role-based access and permission controls
• Structured content using flexible templates and fields
• Editorial workflows for review and approval
• Accessible, WCAG 2.2 AA–aligned templates
• Mobile-friendly content editing and management
• Media and asset management within the CMS
• API integration support with external systems and services
• Optional managed hosting, monitoring and maintenance

Benefits

• Avoid vendor lock-in with open source software
• Reduce licensing costs compared to proprietary CMS platforms
• Enable teams to manage content independently
• Maintain accessibility compliance across published content
• Support collaboration between editors and reviewers
• Adapt content structures without redevelopment
• Integrate with existing systems and services
• Scale websites without changing CMS platforms
• Improve governance through controlled publishing workflows
• Focus teams on content, not infrastructure

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@feelcreated.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

808204196291186

Contact

Ian Long
01924 802 185
hello@feelcreated.com

About your service

• Service categories:

  Applications

  Content workflow and management

  Content services

  • Enterprise Content Management Applications
  • Content Sharing and Collaboration Applications

  Persuasive content management

  • Website Software
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: The service is provided as an open-source content management system accessed through a modern web browser. A stable internet connection is required for all users. Planned maintenance and security updates may be required and are scheduled to minimise disruption.; ; The CMS is designed for content and media management only. It does not provide enterprise case management, complex transactional processing or statutory decision-making unless explicitly agreed. Third-party plugins and integrations are subject to supplier availability and terms.
• System requirements:
  • Modern web browser (Chrome, Edge, Firefox, Safari)
  • Stable internet connection for browser-based access
  • JavaScript enabled in the web browser
  • Cookies enabled for authentication and session management
  • Access to email for user notifications and password resets
  • Modern desktop or mobile operating system
  • HTTPS access permitted through organisational firewalls
  • User accounts with appropriate role-based permissions
  • Ability to upload and download standard web file formats
  • Screen resolution suitable for web-based content editing

User support

• Email or online ticketing support: Yes
• Support response times: Support requests are handled via email or an online ticketing system during UK business hours (9am – 5pm), Monday to Friday. Initial responses are typically provided within one working day. Requests received outside business hours, including weekends and public holidays, are responded to on the next working day unless otherwise agreed. An emergency contact is provided for urgent out-of-hours issues. 24/7 uptime monitoring is available where a separate maintenance agreement is in place.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: The service includes a standard support level providing access to email and online ticketing support during UK business hours, Monday to Friday. This includes incident handling, platform assistance and guidance on using the CMS. Standard support is included in the service price.; ; Optional enhanced support levels are available at additional cost and can include extended support hours, faster response targets and proactive monitoring. Where enhanced support is selected, buyers may be assigned a named technical contact to provide continuity and escalation support.; ; Support arrangements, response targets and any enhanced service levels are agreed with buyers at call-off and documented as part of the contract. Pricing for enhanced support varies depending on the level of coverage and service requirements.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Users are supported in getting started through a combination of guided onboarding, documentation and online training. This includes access to recorded training sessions covering core content management tasks, editorial workflows and day-to-day use of the CMS.; ; Clear user documentation and step-by-step guidance are provided, including written instructions that can be supplied in PDF format where required. These materials are designed to support different user roles, such as editors, reviewers and administrators.; ; Where needed, live online training sessions can be arranged to walk users through the CMS interface and publishing processes. As the service is built on the widely used WordPress platform, users can also draw on extensive publicly available documentation and community resources to support ongoing learning and adoption.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Recorded video tutorials
• End-of-contract data extraction: When a contract ends, users can request the extraction of their data by notifying the support team. Following any agreed notice period, data can be made available in commonly used formats to support the transition to another service.; ; This includes export of website content, media files and associated data held within the CMS, such as pages, posts and structured content. Where required, database exports can also be provided to support migration or archiving.; ; Data extraction is carried out in a controlled manner to maintain data integrity and security. Where a transition period is agreed, temporary access or overlap may be provided to support continuity while data is transferred. Once data extraction is complete and confirmed, remaining service data can be securely deleted in line with agreed retention and data protection requirements.
• End-of-contract process: At the end of the contract, users notify the support team that they do not wish to continue the service. The service will remain available until the end of the agreed contract term or notice period. During this time, users can request extraction of their data in line with the agreed exit process.; ; The contract price includes standard end-of-contract support, such as coordination of data export requests and confirmation of service closure. Data exports are provided in commonly used formats to support migration or archiving.; ; Additional support beyond the standard exit process may be provided at extra cost. This can include extended transition periods, additional assistance with data migration, coordination with third-party suppliers, or continued access beyond the contract end date.; ; Once data extraction is complete and confirmed, the service is decommissioned and remaining data is securely deleted in line with data protection and retention requirements, unless otherwise agreed.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The service is accessible on mobile devices through a web browser and supports responsive layouts. Content can be viewed, edited and published on mobile, although the desktop experience provides a larger workspace and additional convenience for complex editing tasks. All core features remain available across devices, with the interface adapting to screen size.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The service is accessed through a web-based content management interface. Users manage pages, media, documents and structured content using clear navigation, form controls and visual editing tools. The interface supports role-based access, allowing different permissions for editors, reviewers and administrators. It is designed to be usable across modern browsers and devices, providing a consistent experience for managing and publishing digital content
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: The service interface is designed with accessibility in mind and follows established best practice aligned with WCAG 2.2 AA and EN 301 549. Accessibility considerations include keyboard navigation, screen reader compatibility, semantic markup and sufficient colour contrast. The interface has been reviewed using assistive technologies such as screen readers and keyboard-only navigation, alongside automated and manual accessibility testing tools. Findings are used to inform ongoing improvements to the usability and accessibility of the interface for a wide range of users.
• API: Yes
• What users can and can't do using the API: The service provides access to a REST API that allows authorised users and systems to interact with content and data held within the CMS. Using the API, users can retrieve, create, update and manage content, media and metadata, subject to permissions and role-based access controls.; ; The API can be used to support initial setup tasks such as content population, integration with external systems and synchronisation of structured data. Ongoing changes, including content updates and publishing actions, can also be performed through the API where appropriate.; ; Certain configuration activities, including core platform settings, user role definitions and theme configuration, are managed through the CMS interface rather than the API. API usage is subject to authentication, authorisation and standard security controls to protect data integrity and service stability.
• API documentation: Yes
• API documentation formats:
  • HTML
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Buyers can customise the service to meet organisational needs using built-in configuration options within the CMS. Customisation includes visual presentation through configurable and on-brand themes, content structures using flexible blocks and templates, reusable content areas to reduce internal workload, navigation, menus, taxonomies to support search and discovery, and editorial workflows.; ; Users with appropriate permissions can customise content layouts, manage media, configure metadata and control publishing settings through the CMS interface. Administrators can manage user roles, permissions and workflows to suit internal processes and governance requirements.; ; Additional customisation, such as integration with third-party systems or advanced configuration, can be enabled through standard plugins and APIs where required. Customisation is carried out by authorised users, administrators or agreed technical contacts, ensuring changes are controlled and auditable.

Scaling

• Independence of resources: The service is delivered using isolated environments and standard cloud infrastructure controls to ensure reliable performance. Resources are logically separated between customers, with capacity managed to prevent one user’s activity from impacting another. Performance monitoring and scaling controls are used to manage demand and maintain service stability, helping ensure consistent availability for all users.

Analytics

• Service usage metrics: Yes
• Metrics types: The service provides access to usage metrics relating to content activity and platform use. This includes content publishing activity, user access and editorial actions within the CMS, alongside analytics integration for page views and engagement. Optional enhanced reporting can be provided at additional cost, including CMS-based reporting tailored to specific organisational needs, with reports generated and exported in formats such as PDF or CSV.
• Reporting types:
  • API access
  • Real-time dashboards
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users can export their data through a combination of built-in CMS export tools and support-assisted processes. This includes exporting content, media and structured data in commonly used formats. Where required, database and full-site exports can be provided as part of the service. Export methods are agreed with the user to ensure data is complete, secure and suitable for migration or archiving. All data requests would be subject to approved security processes to avoid unauthorised data access.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • JSON
  • PDF (Content Outputs)
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • JSON

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Where the service is hosted by us, it is delivered on resilient cloud infrastructure designed to support availability targets of up to 99.95% uptime, excluding planned maintenance. Availability targets, monitoring arrangements and any associated service credits are agreed with buyers at call-off, taking into account the hosting and support arrangements in place. Planned maintenance is scheduled to minimise disruption wherever possible.
• Approach to resilience: The service is designed to be resilient through the use of established cloud infrastructure and operational best practice. Where the service is hosted by us, the platform is hosted within professionally managed datacentres that provide resilient power, networking and physical security, with redundancy built into core infrastructure components.; ; Service resilience is supported through monitoring, automated alerts and routine maintenance processes intended to identify and address issues early. Regular backups are taken to protect against data loss and support recovery where required.; ; The service is deployed in isolated environments to reduce the risk of cross-customer impact, and capacity is managed to support consistent performance. Planned maintenance activities are scheduled to minimise disruption to users.; ; Further details about the underlying datacentre resilience and business continuity arrangements can be provided to buyers on request, where appropriate, to support assurance and risk management requirements.
• Outage reporting: Service availability is monitored continuously using automated uptime and performance monitoring tools. Where an outage or service degradation is detected, alerts are triggered and notifications are issued through agreed channels.; ; Notifications can include email alerts to named contacts, updates to agreed collaboration channels such as Slack, and optional mobile notifications where required. During an incident, progress updates are provided until the issue is resolved.; ; Outage reporting and notification arrangements are agreed with buyers as part of the service setup or support agreement. The service does not rely on a public status dashboard as standard, but availability information and incident summaries can be shared directly with users or provided on request.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces is restricted through authenticated user accounts with role-based permissions, ensuring users can only access features appropriate to their role. Administrative access is limited to authorised personnel and protected using strong authentication controls.; ; Access to support channels is restricted to named contacts and authorised users. Where a hosting and maintenance arrangement is in place, regular security updates are applied to the system core, themes and plugins, alongside platform patching, to help maintain service security. Access rights are reviewed and updated as required.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Security governance is managed through internal security and disaster recovery policies applied across all services. A named senior individual has responsibility for service security and risk management. Our organisation is Cyber Essentials accredited and follows recognised best practice, including OWASP guidance. Security controls cover access management, secure configuration, patching, monitoring and incident response. Internal security assessments are carried out to review risks and inform ongoing improvements, with accredited third-party cloud providers responsible for physical and infrastructure security.
• Information security policies and processes: Our organisation follows documented information security policies and processes that apply across all services. These include policies covering access control, data protection, secure configuration, incident management, change management and disaster recovery. Policies are reviewed regularly to ensure they remain appropriate and aligned with recognised best practice and NCSC guidance.; ; Responsibility for information security sits with a named senior individual who has oversight of security risk and policy compliance. This role provides direction, approves security controls and ensures issues are escalated and addressed appropriately.; ; Security processes are embedded into day-to-day operations, including role-based access controls, regular patching, monitoring and secure handling of data. Internal security assessments are carried out to review adherence to policies and identify areas for improvement.; ; Staff involved in delivering and supporting the service are expected to follow these policies as part of their responsibilities, with reliance on accredited third-party cloud providers for physical and infrastructure security controls.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Configuration and change management are governed through defined internal processes. Service components are tracked throughout their lifecycle using version control and documented configuration records. Changes are planned, reviewed and tested before release, with consideration given to potential security and service impacts. Security implications are assessed as part of the change process, including access controls, data handling and dependency updates. Changes are deployed in a controlled manner, with rollback procedures in place where required to reduce risk and maintain service stability.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerabilities are managed through defined internal processes. Potential threats are assessed using a combination of security monitoring, internal reviews and risk assessment. Information about vulnerabilities is gathered from trusted sources, including vendor advisories, security mailing lists and recognised guidance such as OWASP. Security updates and patches are applied promptly based on severity and risk, with critical updates prioritised. Changes are tested before deployment to reduce the risk of service disruption, and remediation actions are reviewed to support continuous improvement.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Protective monitoring is carried out using a combination of automated monitoring tools and internal review processes. Potential compromises are identified through alerts relating to service availability, unusual activity or security events. When a potential issue is detected, it is investigated promptly and appropriate action is taken to contain and remediate the issue. Incidents are prioritised based on severity, with urgent issues addressed as quickly as possible. Monitoring outputs are reviewed to inform improvements to security controls and operational processes.
• Incident management type: Supplier-defined controls
• Incident management approach: Our organisation follows defined incident management processes for identifying, assessing and responding to incidents, including pre-defined procedures for common events. Users can report incidents through email or an online support ticketing system. Incidents are triaged based on severity and impact, with appropriate escalation where required. Progress updates are provided during an incident, and post-incident summaries or reports can be shared with users on request to support transparency and review.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 7%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 12%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 0d20625a-5717-4004-8514-eefef8b6a97e
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@feelcreated.com. Tell them what format you need. It will help if you say what assistive technology you use.