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SAN DIGITAL LIMITED

San Digital Cloud Professional Services

San Digital delivers expert cloud support services to help public sector organisations adopt, integrate, manage and optimise cloud and AI-enabled solutions. We provide cloud consulting, migration support, ongoing management, performance insight and operational efficiency improvements, reducing risk and enabling secure, scalable, measurable outcomes for cloud environments under G-Cloud 15.

Features

  • Fixed price scope commitment
  • Cloud migration assessment support
  • Managed cloud environment operations
  • Performance insight and optimisation guidance
  • AI-enabled analytics and data support
  • Architecture review and strategy planning
  • Delivery road-mapping and integration support
  • Incident logging and monitoring support
  • Reporting and proactive results analysis
  • Product support and lifecycle management

Benefits

  • Faster cloud adoption and integration
  • Proven AI-enabled value and automation
  • Reduced cloud operational risk
  • Scalable, resilient cloud environments
  • Insight-driven decision-making
  • Lower total cost of ownership
  • Enhanced cloud performance reliability
  • Continuous improvement opportunities
  • Improved operational efficiency
  • Stronger governance and compliance support

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lee.crossley@sandigital.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

8 1 0 8 7 3 3 0 4 0 4 0 9 5 5

Contact

SAN DIGITAL LIMITED Lee Crossley
Telephone: 07515495891
Email: lee.crossley@sandigital.uk

About the service

Service categories

Cloud Support Services

Cloud Migration Planning

  • Enterprise architecture
  • Architecture options analysis
  • Delivery Road-mapping
  • Other

Service scope

Service constraints
San Digital Cloud Professional Services delivers cloud support across the service lifecycle — from planning, capability analysis, migration support and architecture guidance, through to ongoing management, optimisation, performance insight and reporting. We support public sector buyers with secure, scalable cloud adoption, helping integrate data/AI capabilities, reduce risk and improve operational efficiency. Services may include consulting, technical support, monitoring support and performance improvement activities, excluding infrastructure provisioning and bespoke software development.

User support

Email or online ticketing support
Yes
Support response times
We respond within one business day during UK business hours. Limited monitoring outside business hours, responses next working day.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Standard support. Email or online ticketing support during UK business hours. Responses within one business day. Support provided by experienced cloud and software engineers.
Enhanced support (optional, at additional cost). Agreed response times and priority handling.
Extended support hours if required.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £550.00
Associate business architect £650.00
Business architect £850.00
Lead business architect £950.00
Data architect
Role level UK Rate Offshore Rate
Data architect £900.00
Senior data architect £1,000.00
Chief data architect £1,200.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,000.00
Senior enterprise architect £1,100.00
Lead enterprise architect £1,200.00
Principal enterprise architect £1,500.00
Network architect
Role level UK Rate Offshore Rate
Network architect £950.00
Security architect
Role level UK Rate Offshore Rate
Security architect £800.00
Lead security architect £850.00
Principal security architect £950.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £800.00
Solution architect £850.00
Senior solution architect £1,000.00
Lead solution architect £1,200.00
Principal solution architect £1,500.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £850.00
Technical architect £850.00
Senior technical architect £1,000.00
Lead technical architect £1,200.00
Principal technical architect £1,500.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,200.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,200.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,200.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Analytics engineer £850.00
Data analyst
Role level UK Rate Offshore Rate
Data analyst £850.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £850.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,000.00
Data scientist
Role level UK Rate Offshore Rate
Data scientist £900.00
Performance analyst
Role level UK Rate Offshore Rate
Performance analyst £850.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Application operations engineer £850.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,100.00
Change and release manager
Role level UK Rate Offshore Rate
Change and release manager £1,000.00
End user computing engineer
Role level UK Rate Offshore Rate
End user computing engineer £800.00
IT service manager
Role level UK Rate Offshore Rate
IT service manager £1,200.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,000.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Infrastructure engineer £900.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Infrastructure operations engineer £850.00
Problem manager
Role level UK Rate Offshore Rate
Problem manager £1,000.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk manager £700.00
Service transition manager
Role level UK Rate Offshore Rate
Service transition manager £1,000.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Business analyst £750.00
Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £950.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio manager £950.00
Product manager
Role level UK Rate Offshore Rate
Product manager £750.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,000.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,200.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £850.00
Lead QAT analyst £1,000.00
Test engineer
Role level UK Rate Offshore Rate
Test engineer £850.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,000.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £350.00
Junior DevOps engineer £450.00
DevOps engineer £600.00
Senior DevOps engineer £700.00
Senior DevOps engineer - management £800.00
Lead DevOps engineer £900.00
Lead DevOps engineer - management £900.00
Principal DevOps engineer £1,000.00
Principal DevOps engineer - management £1,000.00
Frontend developer
Role level UK Rate Offshore Rate
Frontend developer £850.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £350.00
Junior developer £400.00
Developer £550.00
Senior developer £650.00
Senior developer - management £800.00
Lead developer £900.00
Lead developer - management £900.00
Principal developer £1,000.00
Principal developer - management £1,000.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Accessibility specialist £900.00
Content designer
Role level UK Rate Offshore Rate
Content designer £850.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £900.00
Graphic designer
Role level UK Rate Offshore Rate
Graphic designer £850.00
Interaction designer
Role level UK Rate Offshore Rate
Interaction designer £850.00
Service designer
Role level UK Rate Offshore Rate
Service designer £900.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £850.00
User researcher
Role level UK Rate Offshore Rate
User researcher £800.00

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
0c5d3da8-0fbf-4984-bdaf-badca42a1c8f
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lee.crossley@sandigital.uk. Tell them what format you need. It will help if you say what assistive technology you use.