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COSTRATIFY LIMITED

End User Experience

Our end-user experience services enable clients to transform the ways in which end-users access data, systems and technology services through the devices and collaboration technology they use.

Features

  • Analyse and formalise patterns of work styles across users
  • Align the right technology device and collaboration software to roles
  • Identify gaps in desktop support and management services
  • Align strategic direction of end-user devices with applications and security
  • Ensure end-users are secure in the ways they use technology
  • Enable greater access and connectivity to systems for end-users
  • Discover working practices of end-users and their needs

Benefits

  • Increase effectiveness and productivity of end-users
  • Identify cost reductions of desktop support and management services
  • Identify and enable reduced security risk in end user environments
  • Enable new capabilities within your organisation
  • Reduce stress for your workforce through better technology alignment
  • Improve customer experience to citizens, patients, tenants and beneficiaries
  • Reduce time-to-recovery for end users when facing a desktop issue
  • Enhance the reputation of the IT service

Pricing

£450 to £1,400 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@costratify.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 1 0 9 8 5 4 7 1 8 5 2 1 3 5

Contact

COSTRATIFY LIMITED Andy Yates
Telephone: 01615134204
Email: contact@costratify.com

Planning

Planning service
Yes
How the planning service works
Upon notification to proceed with this service, a dedicated CoStratify project manager will be assigned, providing you with a single point of contact for communication throughout the project. The project manager will take you through the onboarding and pre-requisite activity specific to your project and deploy the right internal team to work with you. This will include working with you to plan the responsibilities of each party throughout the project and detailing the necessary activity to ensure this project neatly dovetails with existing activity, thus ensuring we achieve the best possible outcome for you.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
One of our key values is to enable others through the work that we do. This means working with the teams we engage with to impart knowledge and cross skill teams in the methods and capabilities provided. As part of our offer, we are happy to augment existing IT teams, working closely in project delivery to de-risk the dependency on CoStratify long term, which is particularly well-liked across clients we’ve worked within the past.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our services assist clients in identifying the starting point of their technology transformation and identifying how digital and cloud technologies could be most successfully adopted. Whilst we do not perform the actual migration, our suite of services enables clients to understand the dependencies and specific actions required to enable a successful programme of digital and cloud transformation activity. CoStratify is also capable of guiding digital technology and cloud migrations, as well as advising on administrative and monitoring services. We cover all cloud platform options and are impartial across cloud vendors.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
As far as we are aware there are no specific constraints. We provide services to each organisation and assess on a case by case basis through our structured methodology. Our services are always tailored to some extent to the client to ensure we achieve the best possible outcomes in the most efficient and effective way possible. Our services can be provided either remotely or by attending the client site in person. Support for any software we provide as part of our consultancy is supported remotely.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
As part of project delivery for each of our services, you will be assigned a dedicated project manager for the duration of your project, providing a single point of contact for communication and support from CoStratify.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Wellbeing

Fighting climate change

Our work at CoStratify as an ethical consultancy partner looks at all inefficiencies of IT in the public sector. Our approach to rationalisation and building cases to move workloads and services to the cloud sits at the heart of removing costly IT, which in turn removes costly climate-intensive legacy IT from the current state estate.

Wellbeing

Our work at CoStratify as an ethical consultancy partner looks at improving outcomes for end users and the way they can get more value out of technology and the way it simplifies their usage of IT, In return this removes the hassle and complexity of complex system usage and we believe it contributes to a better well being and less stress on end users of technology.

Pricing

Price
£450 to £1,400 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@costratify.com. Tell them what format you need. It will help if you say what assistive technology you use.