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DIGITAL CLARITY LTD

Process Mining Analysis

Digital Clarity process mining is an analytical service for discovering, monitoring, and improving processes by extracting knowledge from event logs from your information systems.

Process mining offers objective, fact-based insights, from event logs, that audits, analyses, and improves your existing business processes by answering both compliance and performance questions.

Features

  • Enable Process Automation
  • Holistic approach across all business areas
  • Cheaper, faster auditing
  • Enable data driven decision making
  • Enables the build of digital workforce
  • Visualise an objective and complete picture of ‘as is’ state
  • Ensure compliance across the organisation

Benefits

  • Enables process automation
  • Eliminate waste within processes
  • Identify and resolve bottlenecks
  • Data driven decision making
  • Improve reaction times
  • Move from reactive to predictive management
  • Enhance reporting for decision making
  • Standardisation across the organisation

Pricing

£800 to £1,100 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Pete.Knowles@digitalclarity.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 1 3 7 3 4 6 6 1 4 5 3 6 2 7

Contact

DIGITAL CLARITY LTD Pete Knowles
Telephone: 07590815590
Email: Pete.Knowles@digitalclarity.co.uk

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
We can provide bespoke onsite or online training if required.

The standard training is via online videos and online user documentation
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Ongoing support is available through our Centre of Excellence

Service scope

Service constraints
No

User support

Email or online ticketing support
Yes, at extra cost
Support response times
A response is provided within 1 hour
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Basic level of support for all active customers, based on the respective Maintenance and Support agreement.
Advanced level of support for certain customers (as agreed with specific contracts).
Agreements for certain customers can be created to fulfil specific requirements for technical support, e.g. task prioritising, support on weekends, on-site visits etc.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Celonis

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Equal opportunity

Equal opportunity

We are driven by the values of equality, diversity, and inclusivity. Founded on the belief that every individual deserves an equal opportunity to thrive, we have made it our mission to create a workplace where differences are not only accepted but celebrated.

Digital Clarity is committed to promoting equal opportunities at every level of our organisation. From recruitment and hiring to career advancement and beyond, we actively seek to create a level playing field for all individuals, regardless of their background, identity, or experiences.

We believe that diversity is our strength, and our recruitment practices reflect this. We proactively seek out candidates from diverse backgrounds and underrepresented groups, ensuring that our talent pool is as varied and dynamic.
Inclusive Culture:

At Digital Clarity, inclusivity is more than just a buzzword; it's a way of life. We have cultivated a culture of openness, respect, and understanding, where every employee feels valued, respected, and empowered to be their authentic selves. We strive to create an environment where everyone can thrive.

We recognise that diversity drives innovation, and we are committed to providing opportunities for growth and advancement to all our employees. Through mentorship programs, leadership development initiatives, and ongoing support, we empower individuals from all backgrounds to reach their full potential and make meaningful contributions to our company and society at large.

At Digital Clarity, we understand that promoting equality is not just the right thing to do; it's also good for business. That's why we lead by example, advocating for equal rights and opportunities both within our organisation and in the communities where we operate. By championing diversity and inclusivity, we not only create a better workplace but also drive positive change in the world.

Pricing

Price
£800 to £1,100 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Pete.Knowles@digitalclarity.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.