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Thales UK Ltd

Security Operations Centre (SOC) Maturity Assessment

The Thales SOC maturity assessment evaluates SOC capabilities, processes, and maturity levels. It helps identify gaps and areas of improvement. Key pillars assessed include Business, people, processes, technology, integrated within the organisation. The assessment enables our customers to understand current maturity and areas of improvement to meet their business objectives.

Features

  • Comprehensive evaluation of security operations capabilities and overall maturity level
  • Identification of gaps and weaknesses in processes, technology, and personnel
  • Assessment of adherence to industry best practices and regulatory compliance
  • Evaluation of incident response and threat detection capabilities
  • Analysis of SOC based governance, risk management, and compliance
  • Benchmarking against industry standards and peers to gauge performance
  • Recommendations for enhancing security operations and achieving desired maturity
  • Alignment of SOC capabilities with business objectives and risk tolerance
  • Ongoing monitoring/ reassessment to track progress and drive continuous improvement
  • Flexible assessments tailored to organisational needs: Standard, scoped, and full

Benefits

  • Independent gap analysis to assess your SOC strengths and weaknesses.
  • An objective, none-bias assessment in line with industry best practices
  • Help identify evidence-based artefacts for SOC strategy and future roadmap
  • Threat lead understanding to enable strategic planning
  • Understand key gaps towards everyday efficiencies and effectiveness
  • Understand SOC costs to support budget requirements, present and future
  • Identify improvement areas, including development or validation of improvement plans.
  • How your SOC performs against best practices and methodologies
  • Help towards Target Operating Model development and improvement planning
  • SOC capability, tool, MSSP provider and/ or team evaluation

Pricing

£650 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at fcmo@uk.thalesgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 1 4 1 0 3 6 1 2 9 9 0 7 0 6

Contact

Thales UK Ltd Phaedra Warnes
Telephone: 07974 011385
Email: fcmo@uk.thalesgroup.com

Planning

Planning service
Yes
How the planning service works
Thales provides SOC advisory and consulting for cloud, on-prem or hybrid SOC solutions. We assist in development, guidance and evaluation towards planning, strategy, and cloud/ on-prem based security operations tool options, aligning with organisational goals and requirements.
Our advisory team can advise and consult either new or existing SOC operations, including digital cloud transformation and modernisation.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
The Thales SOC Maturity Assessments is dependent on clear collaboration and support with our customers. We understand that we may face constraints in the process and will work closely with our customers to prepare, plan for:
- Remote working
- Customer location
- time constraints,
- resource limitations,
- data access and collection,
- alignment or challenges with industry standards,
- struggles in capturing emerging technologies or evolving threats,
- incomplete documentation,
- potential bias,
- limited scope in evaluating certain areas (Outside of SOC)
These constraints can affect assessment effectiveness and scope out-puts.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Consultants are available via phone, e-mail or face-to-face meetings when required. Typically, the contract of work shall specify the required frequency of meetings, and further arrangements can be made as appropriate. Consultants work closely with our customers to ensure that customers have the support they require throughout the project; the basis of the support will depend on the specific needs of the project and customer.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
LRQA
ISO/IEC 27001 accreditation date
22 November 2023
What the ISO/IEC 27001 doesn’t cover
The Thales UK Secure Connectivity Services (SCS) Information Security Management System (ISMS) incorporates the people, processes and technologies supporting a portfolio of network services.
The services include the Thales SCS; PSN Connectivity for DNSP and PSNSP services, PSN Gateways services, Secure & PSN Remote Access Services, PSN IPED, Secure Connectivity Services, Cybels Authenticate, Cybels Vigilance, NOC Services and secure hosting. In accordance with SOA ver 7.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • GIAC – GCIH
  • GIAC – GSOM
  • SOC - CMM
  • ITIL
  • CISSP

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Wellbeing

Fighting climate change

Thales UK has a clear focus on fighting climate change. Thales has set itself a target of becoming a Carbon Net Zero company by 2030, powered by cleaner energy used more efficiently at our sites and for our business, with renewable energy supplies.

There are several strategies that Thales and our Cyber offerings implement to fight climate change, including:

1) Sustainable future. Thales has put fighting climate change at the centre of its strategy, highlighted by the fact that tackling climate change is one of the 4 Thales strategic pillars. Thales Cyber security and consultancy offerings have enabled companies to develop secure and sustainable products, prevent product recalls, learn digital lessons and reduce rework that go towards meeting their strategic sustainability objectives and tackle climate change.

2) Travel reduction. Thales has introduced a Smart Working model to reduce the travelling required by the workforce. One pillar of this is arranging virtual meetings with Customers, Stakeholders and interested parties. Thales has also deployed numerous tools to enable Thales UK to effectively operate via remote / smart working. It is expected that meetings under G-Cloud could implement this methodology to offer the same benefits to the customer. Our Cyber Security Consultants, including those specialising in Cyber Security Management have championed this approach for several years, reducing the need for Thales and customers to travel to physical meetings.

3) Carbon reduction. Thales strives to implement carbon reduction, through a series of targets to reduce carbon emissions annually. Smart working, championed by our Cyber Security Consultants and offerings has been a key enabler of this strategy. Additionally, services enabling secure collaboration mean that businesses do not need to procure additional new hardware, thereby having a positive environmental impact.

Tackling economic inequality

For the theme of “Tackling Economic Inequality” Thales’s methodology centres on a number of Sub themes these included: Levelling up, Increasing productivity and Education & Training.
Levelling up - Geographical Challenges
Thales is committed to the UK prosperity as a whole and drives economic activity in all parts of the country. In 2020, Thales supported over 25,400 jobs in the economy, driving growth in all four nations of the UK.
Thales works with local government and institutions to provide opportunities for local people and to support redevelopment of deprived parts of the UK. A recent example includes:
Investing in Wales - In partnership with Blaenau Gwent Council, the Welsh Assembly and the University of South Wales, Thales established a £20m National Digital Exploitation Centre in EbbwVale. It’s generating new jobs in high-demand and high-skill areas for a region that has suffered from economic inequality.
Education and Training
Thales is committed to the professional development of the contract workforce and provides access to learning opportunities to ensure employees have knowledge and skills to keep up with the pace of technological change.
Thales has an established early careers programme that attracts both apprentices and graduates (A&G) from a diverse background. In 2023 we hired 154 A&G colleagues, with a 2025 objective of at least 10% of all new hires to be graduates/apprentices.
Where appropriate due to Security Aspects, Thales will enable A&Gs to work alongside projects teams to learn ‘on the job’ and gain valuable insights beyond academic lessons.
School STEM Workshops. Careers Fairs & Volunteering
Thales has an established partnership with the Smallpeice Trust to deliver STEM and careers workshops to members of underrepresented groups in schools/colleges serving disadvantaged communities.
All employees benefit from 24 hours yearly allowance for volunteering.

Wellbeing

Thales considers the health and wellbeing of our people to be fundamental to our success as a business. We have a well-established health and wellbeing (H&W) support provision, which has enabled us to rapidly provide critical support to our employees where and when it is needed most.
In 2017, Thales signed the Time to Change pledge, publically stating our commitment to changing the way we think and talk about mental health in the workplace. We have trained 200+ of our people in Mental Health First Aid, a network of supporters who can recognise the early signs of mental ill health, listen whilst assessing for crisis, and provide information.
Help @ Hand
Thales provides every employee & their families access to an Employee Assistance Programme - A 24/7 helpline for in the moment emotional and practical support, or signposting onward resources, such as healthcare or local assistance.
In 2021 Thales developed a ways of working model to support and equip teams, individuals & people managers with resources and frameworks to promote our hybrid ways of working following the pandemic, the framework will promote a culture of wellbeing and psychological safety for teams to work effectively within the new working culture.
Sustained & continued support
Thales also has a dedicated Employee Relations team to provide specific and tailored interventions. Thales will work alongside Occupational Health, H&W providers and rehab services to establish adjustments and tailored programmes to enable employees to return to work in the manner that is safest for them.
Thales will track and monitor working patterns to ensure that all hours worked are booked in the ERP Systems to actively monitor loading on individuals so that individuals maintain a healthy work/life balance. Any significant deviations from the norm will be raised in sprint planning reviews to inform resource balancing actions.

Pricing

Price
£650 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at fcmo@uk.thalesgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.