DATASUMI LTD

AI-Enhanced Healthcare Workflow Automation

Datasumi's Workflow Automation service, augmented by AI, transforms healthcare operations using advanced AI technology. Tasks like documentation, reporting, and inventory management are seamlessly automated, simplifying workflows, boosting operational efficiency, reducing errors, and allowing healthcare providers to focus more on patient care.

Features

• Automated documentation processing to eliminate manual data entry
• Intelligent reporting and analytics to generate real-time insights
• Automated inventory management to optimize supply chain and reduce waste
• Streamlined patient scheduling and appointment management
• Automated claims processing and revenue cycle management
• Integrated electronic health record (EHR) management for seamless data flow
• Intelligent chatbots for enhanced patient engagement and support
• Predictive analytics to identify and mitigate potential issues proactively
• Compliance and regulatory adherence through automated auditing and reporting
• Scalable solutions to meet the unique needs of healthcare organizations

Benefits

• Increased operational efficiency and productivity by automating repetitive tasks
• Reduced errors and improved data accuracy through AI-powered automation
• Enhanced patient experience and satisfaction with streamlined processes
• Improved revenue cycle management and reduced claim denials
• Optimized resource allocation and cost savings through intelligent automation
• Improved data security and compliance with regulatory standards
• Best practice guidance and implementation
• Seamless integration with existing healthcare systems and infrastructure
• Scalable solutions to accommodate the growing needs of healthcare organizations
• Competitive advantage through innovative and data-driven healthcare solutions

£975 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

814210388396877

Contact

Datasumi Team
+442045770319
accounts@datasumi.com

Planning

• Planning service: Yes
• How the planning service works: Datasumi's AI-Enhanced Healthcare Workflow Automation service leverages advanced AI and automation technologies to streamline and optimize various healthcare operations. The service uses cutting-edge AI and machine learning to automate repetitive and time-consuming tasks such as documentation processing, reporting, inventory management, patient scheduling, and claims processing, helping to eliminate manual data entry, reduce errors, and improve data accuracy. The service integrates with existing healthcare systems and infrastructure to enable seamless data flow and information management, and it provides intelligent analytics, predictive insights, and decision support capabilities to help healthcare providers make more informed decisions. The service is scalable and customizable to meet the unique needs of different healthcare organizations, and it helps optimize resource allocation, improve revenue cycle management, and enhance overall operational efficiency and productivity. The service also includes features like automated auditing, compliance management, and intelligent chatbots for enhanced patient engagement. Overall, Datasumi's AI-Enhanced Healthcare Workflow Automation service leverages advanced technologies to streamline healthcare operations, improve patient care, reduce costs, and enhance the overall efficiency of healthcare organizations.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Datasumi recognizes that successfully implementing their AI-powered healthcare automation solution requires more than just the technology itself, as overcoming people's natural aversion to change is a critical component of driving the adoption and effective utilization of the service. As part of the training service, Datasumi provides expertise and guidance on change management topics to address the human factors involved in organizational change, develop strategies to address resistance to new ways of working, design effective communication and training programs, and implement reward systems that incentivize data-driven decision making. The training service is also designed to upskill the internal staff of healthcare organizations in the capabilities required to become truly data-driven, including data literacy, analytical skills, and leveraging the AI-powered tools, all tailored to the specific needs and maturity level of each client to ensure a smooth transition to the new AI-enhanced workflows.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Datasumi's setup or migration service is tailored to ensure that any personally identifiable data from the UK is managed and stored within the UK, in compliance with data protection regulations and laws. This is a critical aspect of their service, as they are mandated to adhere to these legal requirements when handling sensitive healthcare data. The setup or migration process involves carefully planning and implementing the necessary measures to securely migrate or set up the healthcare organization's data and systems within the UK, in order to protect the privacy and security of patient information. This demonstrates Datasumi's commitment to data governance and regulatory compliance as part of their comprehensive healthcare automation solution.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Datasumi's quality assurance and performance testing service for the AI-Enhanced Healthcare Workflow Automation solution includes the following key elements:; 1. Quality Assurance; Rigorous testing and validation of the system's functionality, usability, and compliance with industry standards and regulatory requirements; Functional testing to verify the accuracy and reliability of automated workflows; Usability testing to assess the user experience and ease of use; Security testing to validate data protection and access controls; Compliance testing to ensure adherence to healthcare regulations; 2. Performance Testing; Evaluating the system's ability to handle increasing workloads and user demands without compromising performance; Load testing to simulate high-volume user scenarios and identify bottlenecks; Stress testing to assess the system's resilience under extreme conditions; Scalability testing to ensure the solution can seamlessly scale up or down as needed; Availability testing to validate the system's uptime and failover capabilities

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Security testing
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide a range of managed service support capabilities for our clients. This includes first-line user support through to third line technical software support. We use an existing service desk that already provides extended UK business hours.

Service scope

• Service constraints: There are no significant limitations in our service offering. Please note that we are required by data protection regulation and law to ensure that UK personally identifiable data is handled within the UK.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Support levels up to 24/7 can be agreed upon per order in line with customer needs, with initial response times as low as one hour, during support availability periods. Weekday and weekend support can be different or identical as determined by customer need and as agreed in our Service Management Definition.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Webchat, We support assistive technology users through Zendesk.
• Support levels: Support conditions are discussed and agreed upon based on client business requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  In combating climate change, Datasumi will elevate its service provision by embracing sustainability initiatives and bolstering environmental resilience. Taking cues from Google Cloud's ambitious targets of operating solely on renewable energy and aiming for 24/7 carbon-free energy by 2030, Datasumi can set similar benchmarks to curtail its carbon footprint and champion sustainable practices across its operations. By harnessing technology to bolster sustainability endeavors and democratizing earth-centric data for informed decision-making, Datasumi can empower organizations to make data-informed choices that bolster climate resilience. Moreover, aligning with social value themes centered on responsible consumption and production, as delineated in the Social Value Model, can underscore Datasumi's dedication to environmental stewardship and sustainability within its service offerings.; ; By integrating these strategies into its services, Datasumi not only actively contributes to the global battle against climate change but also fosters a more sustainable future. Through a concerted focus on renewable energy adoption, carbon footprint reduction, and promoting eco-conscious practices, Datasumi can position itself as a leader in environmentally responsible service provision. By aligning with sustainability goals and leveraging technology for positive environmental impact, Datasumi can play a pivotal role in advancing climate action and fostering a greener, more sustainable digital landscape.

  Tackling economic inequality

  In addressing economic inequality through its service provision, Datasumi will focus on initiatives that promote equal access to economic opportunities, support small and medium-sized enterprises (SMEs), and foster diversity within the supply chain. By aligning with social value themes that aim to reduce economic disparities, Datasumi can contribute to creating a more inclusive and equitable business environment. Drawing inspiration from the Social Value Model's emphasis on creating new businesses, jobs, and skills, Datasumi can implement programs that facilitate entrepreneurship, job creation, and skills development for underrepresented groups. Additionally, by supporting educational attainment relevant to contracts, providing training schemes to address skills gaps, and promoting sector-related skills growth, Datasumi can help bridge the economic divide and empower individuals from diverse backgrounds.; ; Furthermore, by structuring supply chain selection processes to ensure fairness and diversity, encouraging innovation and disruptive technologies, and promoting collaboration throughout the supply chain, Datasumi can actively contribute to reducing economic inequality. Embracing scalable methods for modernizing delivery, supporting apprenticeships and industry placements, and fostering a fair and responsible approach to working with supply chain partners can further enhance economic inclusivity within its service provision. By adopting these strategies and aligning with initiatives that prioritize economic equality, Datasumi can play a pivotal role in fostering a more level playing field for businesses of all sizes and backgrounds within the ecosystem.

  Equal opportunity

  In the context of equal opportunity, Datasumi enhances its service provision by focusing on promoting diversity, inclusion, and equitable access to opportunities. By aligning with social value themes that prioritize equal opportunities, Datasumi can contribute to fostering a more inclusive and fair society. Drawing inspiration from the Social Value Model's emphasis on supporting local communities in managing and recovering from the impact of COVID-19, Datasumi can implement initiatives that facilitate employment opportunities, re-training programs, and workforce diversity. Additionally, by actively engaging in activities that promote equal access to resources, education, and employment opportunities, Datasumi can demonstrate its commitment to social responsibility and equitable practices within its service provision. Through a concerted effort to prioritize equal opportunity initiatives, Datasumi can play a significant role in advancing social equity and inclusivity within the ecosystem.

  Wellbeing

  In addressing employee wellbeing, Datasumi will elevate its G-Cloud service provision by prioritizing initiatives that promote mental health, work-life balance, and overall employee wellness. By aligning with social value themes that emphasize wellbeing, Datasumi can contribute to creating a supportive and healthy work environment for its employees and clients. Drawing inspiration from leading companies that prioritize employee wellbeing, such as Microsoft's focus on mental health support and flexible work arrangements, Datasumi can implement similar programs to enhance the overall wellbeing of its workforce. By fostering a culture of mindfulness, resilience, and work-life balance, Datasumi can empower its employees to thrive both professionally and personally.; ; Furthermore, by incorporating features in its G-Cloud services that prioritize user experience, accessibility, and data privacy, Datasumi can contribute to the overall wellbeing of its clients. Ensuring that services are user-friendly, secure, and aligned with best practices in data protection can enhance the mental and emotional wellbeing of users who rely on these technologies for their daily operations. Additionally, by promoting digital wellness practices and providing resources for managing screen time and technology usage, Datasumi can support clients in maintaining a healthy relationship with technology.; ; By integrating these wellbeing-focused initiatives into its G-Cloud services and organizational culture, Datasumi can foster a holistic approach to wellbeing that benefits both its employees and clients. Prioritizing mental health support, work-life balance, user experience, and data privacy can create a positive impact on overall wellbeing within the workplace and the digital ecosystem at large.

Pricing

• Price: £975 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.