IJYI LTD

Continuous Technical Improvement (CTI) Assessment

Our CTI Assessment, available as a one-off or under a subscription model, is designed to boost business efficiency and cut costs. It addresses technical debt, cost-effectiveness, security, reliability, and performance, alongside DevOps practices, within your apps and cloud architecture to ensure they deliver optimum business value.

Features

• Comprehensive review against AWS and Azure well-architected, and DORA frameworks.
• Technical debt assessment for targeted identification and reduction strategies.
• Cost analysis to optimise cloud spending and resource use.
• Security audits help ensure infrastructure protection and data safety.
• Reliability review for dependable and consistent service delivery.
• Operational reviews to boost process excellence and efficiency.
• Performance evaluations for improved system and application speed.
• Sustainability analysis for environmentally conscious, eco-friendly cloud usage.
• DevOps assessment for enhanced team productivity.
• Structured feedback for progressive technical development and operations.

Benefits

• Reveals areas for cost savings and investment in cloud services.
• Improves security posture with comprehensive best practice application.
• Enhances system reliability to reduce risk of interrupted business operations.
• Guides operational enhancements for smoother workflows.
• Boosts system performance for better user experience.
• Encourages sustainable cloud practices, reducing environmental impact.
• Streamlines DevOps processes for quicker, more reliable deliveries.
• Identifies and addresses technical debt to future-proof infrastructure.
• Empowers teams with actionable insights for continuous improvement.
• Aligns technical operations with business goals for overall efficiency.

£800 to £1,200 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@ijyi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

815501544180842

Contact

Kevin Linsell
01473 558748
sales@ijyi.com

Planning

• Planning service: Yes
• How the planning service works: Our CTI Assessment begins with a detailed analysis of your current cloud and DevOps setup. We align the assessment with your business strategy, identifying key areas where improvements can be made. Through discussions with your team, we pinpoint the technical debt that may be hindering your progress and lay out a plan to tackle it. Our evaluation includes alignment with the AWS and Azure best practice pillars and the DORA framework, ensuring a well-rounded view of your technical health. This plan not only addresses immediate concerns but also sets the stage for ongoing technical excellence.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Post-assessment, we offer handover and awareness sessions to your team to understand and implement the recommendations. This ensures everyone is up to speed on the best practices for cloud architecture and DevOps, enabling them to maintain and improve the systems effectively.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The setup for our CTI Assessment Service may include the integration of our configuration and audit scanning tools with your environment. While we recommend conducting scans in a secure, non-production setting, we adapt our approach to suit your available resources and systems. Our goal is to ensure the assessment process is as unobtrusive as possible to your daily operations. We provide clear documentation and maintain open communication throughout the setup phase to ensure all stakeholders are informed and prepared for the assessment procedures.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our CTI Assessment provides quality assurance and performance by aligning our evaluation with industry benchmarks such as the Azure and AWS Well-Architected Frameworks and DORA metrics. We use automated tools to benchmark your cloud infrastructure, which helps to minimise human error and establish a clear baseline for operational excellence.; Security testing within our Continuous Technical Improvement (CTI) Assessment service is not limited to identifying vulnerabilities - it's about integrating security as a foundational element of your cloud operations. We conduct reviews of your security measures in line with the CTI principles (well architected frameworks), focusing on safeguarding your assets while supporting a culture of security awareness throughout your organisation.; ; Our approach ensures alignment with best practices for cloud architecture, and providing guidance on maintaining security as your cloud infrastructure evolves. This proactive stance enables us to spot potential risks before they become issues and to recommend strategies that strengthen your resilience against threats. We understand that security is a continuous process, and our goal is to empower your teams with the knowledge and tools to manage it effectively, alongside the other pillars of a well-architected framework.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications:
  • CompTIA Certified Penetration Test+
  • CompTIA Certified Network Vulnerability Assessment Professional
  • CompTIA Certified Advanced Security Practitioner
  • CompTIA Certified Secure Infrastructure Expert
  • CompTIA Certified Security Analytics Expert
  • CompTIA Certified Cyber Security Analyst
  • CompTIA Certified Security+ Professional
  • Certificate of Cloud Security Knowledge V4 (CCSK)

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our ongoing support blends incident management with the option of regular CTI assessments, ensuring robustness across all pillars of your cloud architecture. While our focus is to address and resolve incidents swiftly, our proactive stance involves scheduled reviews that cover cost optimisation, security, reliability, operational excellence, performance efficiency, and sustainability.; ; These regular CTI assessments are optionally part of our comprehensive support package, designed to provide continuous insights and actionable recommendations. By staying actively engaged with your systems and strategies, we help you maintain an infrastructure that is not just secure and efficient, but also well-aligned with evolving best practices and business goals.; ; We tailor our services to the level of guidance you need. Our aim is to ensure that you benefit from both rapid incident resolutions and the long-term advantages of a continuous improvement strategy, ultimately leading to a self-sufficient and well-architected cloud environment.

Service scope

• Service constraints: Our CTI Assessment focuses on cloud architectures within AWS and Azure environments, including a DevOps assessment. It aims to identify and address technical debt and areas for improvement in cost, security, reliability, operational excellence, performance efficiency, and sustainability. While we provide a thorough evaluation, the implementation of certain recommendations may depend on your team’s readiness to adapt and the resources available for these changes.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base, starting at 30 minutes
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: 1st line support for end users at extra cost. 2nd & 3rd Line support is part of our standard support offering.; This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our team work extensively from home thus reducing the environmental impact of commuting.; All our solutions are cloud based therefore enabling the cloud providers to concentrate on effective power, heating and cooling at a scale that we could not.; We have extended the refresh period of our computing equipment to reduce landfill and waste.

  Covid-19 recovery

  As a result of COVID-I9 we have changed our business working pattern completely. All staff now work remote for the majority of their time, using our re-designed office facilities when their personal or business needs require. ; This has enabled improved social distancing, reduced travel and also improved wellbeing of our staff. Additional benefit is casting a wider geographical net for staff.; We also encourage part time working, including fitting around childcare and education.

  Tackling economic inequality

  Our business is growing and we are creating career opportunities in the East of England. We have employment options across a range of areas:; - School Hours contracts to enable parents/carers to return to work; - Flexible Study Contracts that has enabled mature students to continue to work in our sector whilst studying degree/PHD level; - General part-time work.; Approx. 30% of our staff (including CEO) now work part-time patterns.; ; In 2023 we restarting our Apprenticeship Programme in partnership with our local council and a local training provider. ; ; We continue to nurture early career progression through our work experience programme and as an Industry Partner with Suffolk New College and the University of Suffolk.

  Equal opportunity

  Everyone has a development pathway looking to facilitate career progression. We invest time and money in training, development and opportunities for self improvement. Our IJYI Innovators initiative gives individuals the opportunity to work on personal interest projects either lone or in a small team. This ensures everyone, at all levels, can collaborate and drive personal improvement.

  Wellbeing

  Wellbeing is vital here at IJYI. We have an open approach to discussing everything and anything. We are flexible with our life-work balance and keen to support everyone through any challenges they may face.; Every employee has a private personal health benefit which includes the ability to speak to professionals around their health and wellbeing.; We have recently put all staff through a Mental Health Toolkit training course provided by Suffolk MIND.; Our team is actively involved in volunteering activities with local charities. Time is freely given both from work and personal time.

Pricing

• Price: £800 to £1,200 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@ijyi.com. Tell them what format you need. It will help if you say what assistive technology you use.