VOXARO LIMITED
Voxaro - Communications Implementation Services
Consultancy services around Microsoft Communications Services such as Teams Phone, CoPilot Studio, AI Bots, Voice AI, Dynamics 365 Contact Centre & Supporting Services
Features
- Configure and deploy Teams Phone for enterprise voice
- Build and implement Teams-certified Contact Centre platform
- Deploy Voxaro Compliance Recording with policy-based controls
- Configure Dynamics 365 Contact Centre omnichannel workflows
- Build and test AI bots using Microsoft AI
- Provision users and assign licences for communication services
- Design and implement IVR flows and routing logic
- Integrate Microsoft 365 and Dynamics 365 with voice solutions
- Execute UAT and performance testing before production go-live
- Deliver role-based training and hypercare for smooth adoption
Benefits
- Seamless deployment of Microsoft Teams Phone and Contact Centre
- Improved customer experience through advanced routing and automation
- Compliance-ready recording ensuring secure and auditable communications
- Scalable architecture supporting future growth and innovation
- Enhanced productivity with intuitive agent and supervisor tools
- Integrated Microsoft ecosystem for streamlined workflows and reporting
- AI-driven automation reducing manual tasks and improving efficiency
- Expert-led enablement accelerating adoption and user confidence
- Reduced risk through tested, validated deployment processes
- Ongoing optimisation for performance and continuous improvement
Business architect
| £500.00 |
|
| £750.00 |
|
| £900.00 |
|
| £1,200.00 |
|
Data architect
| £750.00 |
|
| £900.00 |
|
| £1,200.00 |
|
Enterprise architect
| £750.00 |
|
| £900.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Network architect
| £500.00 |
|
| £750.00 |
|
| £900.00 |
|
Security architect
| £900.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Solution architect
| £750.00 |
|
| £750.00 |
|
| £900.00 |
|
| £900.00 |
|
| £1,250.00 |
|
Technical architect
| £500.00 |
|
| £750.00 |
|
| £900.00 |
|
| £900.00 |
|
| £1,200.00 |
|
Business analyst
| £500.00 |
|
| £500.00 |
|
| £750.00 |
|
| £750.00 |
|
| £900.00 |
|
Standards and certifications
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ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
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To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
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Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
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Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
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Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
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Volunteering opportunities for staff
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Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
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Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
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Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
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How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
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How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
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Mission: Make Britain a clean energy superpower
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To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
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Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
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Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
Service documents
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