2I LIMITED
AI Assure
2i's Assure AI service provides independent assurance that AI systems are accurate, explainable, robust, and performing as intended. Our four-pillar assessment framework and quality scoring system help regulated organisations deploy AI with confidence, meeting governance requirements while enabling responsible innovation that citizens and stakeholders can trust.
Features
- Four-pillar AI assessment framework covering Accuracy, Explainability, Performance and Robustness
- Independent quality-scoring: Not Production Ready, Bronze, Silver, or Gold certification
- AI-specific analysis of bias, drift, fairness, and adversarial vulnerabilities
- Compliance mapping to EU AI Act, sector-specific and GDS standards
- AI governance assessment thoroughly evaluated against clear, comprehensive accountability frameworks
- Operational monitoring evaluation for model drift, performance degradation, and anomalies
- Human oversight assessment ensuring appropriate AI decision governance and accountability
- AI vendor validation providing independent assessment of third-party product claims
Benefits
- Deploy AI with evidence-based confidence protecting citizens in regulated environments
- Meet board, regulator, and stakeholder expectations for transparent AI governance
- Prevent AI-related incidents through early risk identification and mitigation
- Accelerate AI pilot to deployment with clear, evidence-based assurance pathways
- Demonstrate EU AI Act and sector-specific regulatory compliance readiness effectively
- Protect organisational reputation preventing AI bias, fairness and explainability failures
- Reduce AI delays with enabling governance not blocking deployment pathways
- Gain independent validation of vendor AI claims before procurement decisions
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at ryan.james@2itesting.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
8 1 8 3 2 3 4 3 6 0 5 0 8 4 8
Contact
2I LIMITED
Ryan James
Telephone: 0131 220 6888
Email: ryan.james@2itesting.com
About your service
- Service categories
-
Cloud Support Services
Quality Assurance and Performance Testing
- Assurance/testing design
- Infrastructure performance testing
- Other
Test automation
- Development
- Implementation
Performance testing
- Load Testing
- Stress Testing
- Volume Testing
- Soak Testing
- Scalability Testing
- Capacity Planning
Service scope
- Service constraints
- We do not have any service constraints within the UK.
User support
- Email or online ticketing support
- Yes
- Support response times
-
Testing is typically undertaken on site, with team members available in person or via email throughout all planned test windows, ensuring timely collaboration and rapid issue resolution during execution.
Email support will be provided throughout the engagement window for test planning activities, enabling early clarification, coordination, and agreement of scope, schedules, and requirements.
All support requests will receive a response within a maximum of 2 working days. During planned test windows, response times will be significantly faster to reflect the critical nature of testing activities and delivery timelines. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Telephone and email support are provided through dedicated contact numbers assigned for each engagement. Our UK-based teams typically work on client sites and provide on site support as standard, ensuring close collaboration and rapid response.
Each client is assigned a named Service Delivery Manager, who acts as the primary point of contact throughout the engagement. Clients also have direct access to their Account Manager, ensuring both operational and commercial support are readily available.
Standard support hours are 9 to 5 on working days. Additional support outside these hours can be provided upon request and will be agreed with the customer at an additional charge.
During critical periods such as test planning and execution windows, escalation is managed through a named, engagement specific escalation matrix. Escalations will be acknowledged and responded to within 3 hours.
We are highly flexible in our approach and are always willing to discuss enhanced service levels tailored to meet specific client requirements.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £492.00 | £157.00 |
| QAT analyst | £558.00 | £214.00 |
| Senior QAT analyst | £774.00 | £235.00 |
| Lead QAT analyst | £906.00 | £286.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £492.00 | £167.00 |
| Test engineer | £714.00 | £238.00 |
| Senior test engineer | £870.00 | £255.00 |
| Lead test engineer | £954.00 | £345.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £930.00 | £400.00 |
| Head of test | £1,288.00 | £500.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Citation ISO
- ISO/IEC 27001 accreditation date
- Friday 8 August 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- Citation ISO
- ISO 9001 accreditation date
- Friday 28 June 2024
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 5053d536-082f-4873-a55b-2b061ba3d19b
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- Aebf14ed-dae9-4449-bb1f-ecb443d18a70
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at ryan.james@2itesting.com.
Tell them what format you need. It will help if you say what assistive technology you use.