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Software AG (UK) Limited

Software AG - Adabas & Natural

Run Adabas & Natural applications in the cloud. Scale with demand and deliver better performance—while maintaining the intellectual capital built into your enterprise application that has driven your business for years.

Software AG's mainframe integration solution lets you cost effectively reuse existing applications to accelerate your strategic initiatives.

Features

  • Migrate your data, from mainframe to cloud
  • Easily access Non SQL databases
  • Easy creation of APIs and REST Services
  • 150+ database adaptors
  • Integrate, move or virtualize mainframe data

Benefits

  • Unlock mainframe and legacy data and run on cloud
  • Modernise the green screen user experience
  • Ability to create web based user experiences
  • Re-use business logic
  • Access complex mainframe databases in minutes
  • Low TCO

Pricing

£35,000 a unit a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maurice.hancock@softwareag.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 2 0 3 0 3 0 5 6 6 1 8 9 6 7

Contact

Software AG (UK) Limited Maurice Hancock
Telephone: 07964 244563
Email: maurice.hancock@softwareag.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Software AG's Adabas database and Natural application development platform
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
None - Software AG offers a flexible deployment model that can be suited to the customer requirements. This includes Public, Private or Hybrid cloud deployments using a variety of technologies.
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
This depends on the criticality of the incident
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
With standard support offerings, Software AG provides 4 Support levels termed as Critical Priority, High Priority, Medium Priority and Low Priority - all of which have target response times detailed in the SLA. Standard Support comes with the product for a standard fee. For more tailored support, clients can select a Managed Service option whereby the SLA’s and response times are configured in accordance with their requests. This service can include aspects such as Technical Account Manager, Capacity Management and any other service the client might want to add. The fee for the managed service is determined by the service required.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Our standard training courses are all available online (free of charge)
We also provide documentation and on-site / remote training (chargeable) is required
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
Data can extracted using the ConnX toolset available with the service which provides an ETL capability to move data to another database as needed
End-of-contract process
The rights to use the software and the software support are included in the price. at the end of the contract both of these will terminate. Any assistance with off boarding (eg data extraction) can be provided but our consulting team on a chargeable basis

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • Windows
  • Other
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Administration console for set up and configuration
Accessibility standards
None or don’t know
Description of accessibility
Administration users can set up and configure data connections and web services.

End users can consume mainframe applications via a web interface
Accessibility testing
Unknown
API
No
Customisation available
Yes
Description of customisation
The web interface and be customised in terms of layout and branding.

Scaling

Independence of resources
Scoping and on-boarding processes define the optimum specification for the customers requirements. Our products are fully containerised so scaling can be easily achieved

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
Never
Protecting data at rest
Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Data export would be done by adminstrators using the ConnX data extraction toolset
Data export formats
  • CSV
  • Other
Other data export formats
  • SQL Server
  • Oracle
Data import formats
  • CSV
  • Other
Other data import formats
Data can be exported to 150+ database types

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Our products tend to be hosted on private or public clouds so out of our scope
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Software AGs Adabas and Natural platform is designed to run on both public and private clouds. Hosting availability would be the responsibility of the chosen cloud hosting provider
Approach to resilience
Software AGs Adabas and Natural platform can be architected to achieve a number of different High Availability and Resilient configurations. However the cloud infrastructure resilience would be the responsibility of the chosen cloud hosting provider
Outage reporting
The platform can be configured to provide email alerts should parts of the software platform fail.
Alerts regarding failures in the cloud hosting layer are the responsibility of the cloud hosting provider

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Access restrictions can be configured in the Natural Security Module. Natural Security is a comprehensive system to control and check the access to a Natural environment. Natural Security enables you to protect your Natural environment against unauthorized access and improper use.
Access restriction testing frequency
Never
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
DQS GmbH
ISO/IEC 27001 accreditation date
26/01/2021
What the ISO/IEC 27001 doesn’t cover
Software AG has certification for compliance with ISO/IEC 27001:2013, ISO/IEC 27017:2015, and ISO/IEC 27018:2019. Software AG Standard and Managed Cloud Services as listed in the certification scope statement delivered by Cloud Operations and PS Managed Services including supporting operation functions. https://www.softwareag.com/en_corporate/company/iso-certified.html
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2019
  • Complies with SOC 2 standards

Security governance

Named board-level person responsible for service security
No
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Software AG's comprehensive information management security policy is documented here https://www.softwareag.com/content/dam/softwareag/global/marketing-material/en/terms-and-conditions/business-continuity-and-cloud-certificates/2020_10_FS_Corporate_Cloud_Security-Compliance_EN.pdf

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Configuration and change management and change release policies and processes need to be defined during the initial implementation. Using NaturalONE clients can integrate their development process into a full CI/CD devops process
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Vulnerabilities notices and updates are provided via our Empower support portal. Users can subscribe to email alerts for these and the releas announcements of critical patches / updates
Protective monitoring type
Undisclosed
Protective monitoring approach
Software AG does not disclose this information
Incident management type
Supplier-defined controls
Incident management approach
Our incident management approach is fully described in our support service description here
https://www.softwareag.com/corporate/images/Standard_Maintenance_and_Support_Service_Description_-_English_2019-09-06_tcm389-183618.pdf

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Sustainability and responsible action are guiding principles in Software AG’s business operations. We are certain that ethically correct behaviour and economic success belong together. To protect future generations and our planet, Software AG is committed to creating not only economic, but also ecological and social value.
Software AG is actively striving to reduce its environmental footprint. To mitigate the effects of its business activities on the planet, we are working toward a plan to become climate-neutral as quickly as possible by setting targets in the environmental area. With the help of its technology and solutions, Software AG will join forces with its customers and partners to tackle the most significant environmental challenges of the modern world and help mitigate the climate crisis, ultimately shaping a more sustainable future.

Covid-19 recovery

Since the beginning of the COVID-19 pandemic in 2020, four years have passed, and the global economy is still recovering from the adverse effects of multiple lockdowns in most countries of the world. Fortunately, the freezing of companies, postponed or extended investment activities, and extensive restrictions on business travel only had minor effects on Software AG’s business operations. We implemented a hybrid working model with many business meetings, trainings, and other operations being conducted online. Today, this has become the default working model, which not only has not hindered business operations but allowed for greater flexibility and increased efficiency for employees and business partners alike.
The COVID-19 crisis shed light on the lack of digitalization in business processes worldwide. This resulted in additional business opportunities for Software AG, particularly in the Digital Business segment, which would compensate, or even overcompensate, for the negative effects on the global economy.

Tackling economic inequality

Sustainable economic growth is of key significance to Software AG's business since it contributes to our long-term stability and positive impact on our employees, investors, and customers. Software AG’s leadership is convinced that having a sustainable business strategy not only promotes economic growth but is also essential to live up to the Company's own requirements pertaining to ESG matters.
Software AG recognizes the need to address economic inequality on a global scale and within the UK. We are committed to tackling the issue through various initiatives aimed at creating new jobs and business opportunities, while simultaneously increasing the resilience of its supply chain and sustainable practices therein. To achieve this goal, Software AG would prioritize job creation initiatives, training and development of employees’ skills, and vital partnerships with local communities and organizations to enhance the development of less privileged individuals. To enhance its supply chain, we would work towards expanding our sourcing options and fostering partnerships with local suppliers in the UK.

Equal opportunity

A company’s corporate culture, encompassing its values and norms, serves as the glue that holds it together. This culture not only influences employee performance, but also facilitates the achievement of business objectives. It is supported by a framework that outlines the expectations for individual behaviour, beliefs, actions, and decisions. In March 2022, Software AG introduced its Culture Framework, which is focused around three core Ps: people, passion, and products, serving as the backbone of Software AG’s operations. The Culture Framework establishes inclusion, integrity, and innovation as the fundamental values guiding leadership practices. These values unite Software AG as a company and offer practical guidance on communication, interaction, and decision-making. Diversity, equity, and inclusion (DE&I) are an integral part of Software AG’s Culture Framework. Recognizing the interconnectedness of corporate culture, employee satisfaction, and engagement, Software AG has implemented a variety of initiatives to better understand these principles and positively influence its corporate culture.
The dedication shown by Software AG's employees, coupled with their professional and personal abilities, decisively contributes to our success. Overlooking employee concerns poses a fundamental risk of (generally indirect) negative impacts on business performance. Examples of this include situations when low employee satisfaction leads to attrition and a loss of company-specific expertise, or when a lack of diversity in the corporate environment hampers innovation. For this reason, Software AG deploys a variety of initiatives aimed at fostering high employee satisfaction and nurturing an innovative and diverse corporate culture while actively monitoring employee engagement.
Since 2020, Software AG has been a member of The Valuable 500, a global business collective of companies dedicated to innovation in disability inclusion. Software AG is also a member of the Initiative Women into Leadership (IWiL), a non-profit association that facilitates long-term mentoring and promotion of women at the top level.

Wellbeing

Software AG is committed to fostering a corporate culture grounded in respect, transparency, and inclusion. The company continues to focus on attracting and retaining the best talent, nurtured through employee engagement and an inclusive and equitable working environment— where all employees can thrive and unleash their full potential.
Software AG offers an Employee Assistance Program (EAP), which provides employees with around-the-clock professional counselling free of charge. Yet, Software AG not only takes care of its own employees but is actively involved in improving community integration. For instance, our own Give Back to the World initiatives engages in several projects in the UK with an environmental or social value, tackling issues such as prevention of domestic violence, mitigation of deforestation, and promoting a healthy and active lifestyle.

Pricing

Price
£35,000 a unit a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Trial license requests are available for 30 days subject to signing a trial license agreement
Link to free trial
https://hub.docker.com/r/softwareag/natural-ce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maurice.hancock@softwareag.com. Tell them what format you need. It will help if you say what assistive technology you use.